Documents InDesign crashes all the time since the last update CC

Similar Questions

• Windows 8 crashed during the last update, now wants to save and may not do.

  Windows 8 crashed during the last update. Stuck at 30% for more than 4 hours before I finally pressed the power button to restart the system. Windows 8 Pro with Media Center now says system build 9200 at the bottom right of the screen.

  Whenever I try to activate Windows 8, it cannot connect. When you use the command prompt Windows + R and slui 3 with my purchased serial number I get Code 0 x 80070424. Description: The specified service does not exist as an installed service.

  Hello

  This error can appear if your firewall settings prevent Windows to complete the online activation process. To resolve this problem, you can activate Windows by phone instead.

  1. Enter in the right edge of the screen and then click on Search.
     (If you use a mouse, point to the upper right of the screen, move the pointer of the mouse down and then click find.)
  2. Type SLUI 04 in the search box, type or click on applicationsand then tap or click SLUI 04.
  3. Follow the instructions on the screen.

  Hope this helps

• Constant crash after the last update!

  History is constantly crashing after the last update, I've noticed the logo has changed. If I use a different application then when I click on new in the history in closes unexpectedly. Any ideas? can I roll back? What to know about me? Thanks in advance,

  Mac Pro running 10.9.1

  32 GB of ram

  Intel Core i7

  Member of creative cloud

  Update: this issue is resolved with the latest version of Adobe AIR. Please download and install the most recent http://get.adobe.com/air

• users on android like me are reporting that Firefox crashes after the last update 35.01

  BONES of Firefox crashes on android, after the last update 35.0.1 can you fix with a update guys please I use Hudl 2

  Yes, sorry about that. Now, that should fix, we have released an update. Your device was basically downloading a generation for devices Android ARMv7 based instead of the Intel x 86 version.

• InDesign crashes with the new update of Mac OS 10.8.2

  InDesign crashes once I have updated to OS 10.8.2 cannot use now as any time I access it get this message

  Stops in Adobe InDesign.  A serious error has been detected.  Please restart InDesign to recover your work in an unsaved InDesign document.

  Had to go to another machine with the old version on Mac OS and Olde version of InDesign.  The accident report file was sent to Adobe.

  How can I load another version of InDesign from creative cloud my account to see if this would set?

  It could be a problem with your user preferences. Delete them and see if that solves your problem. They are located in the library folder of the user who is hidden by default on OS X 10.7 and 10.8. You can do so if it is visible by following the steps here http://osxdaily.com/2011/07/04/show-library-directory-in-mac-os-x-lion/. You open the Terminal application and type chflags nohidden ~/Library/ to make your library the user visible.

  Now, open Finder and click on your username. Now navigate to Preferences > Adobe > Adobe InDesign > Version 8.0. In the case of Version 8.0, you will see a folder like en_US based on the language you are using. Drag this folder to the trash. Start InDesign and see if this corrects the error. Default preferences for InDesign will be automatically built on the launch of the application.

• Safari crashes after the last update

  Hello

  I am running:

  -OSX 10.11.6

  -Safari version 10.0 (11602.1.50.0.10)

  Yesterday, that I just installed Safari was last updated.

  Since that I've found that Safari keeps crashing.

  Has anyone else seen or got an advice on what the problem is?

  Thank you

  Christian

  Safari/Preferences/Advanced - activate the menu to develop it, then go ahead and empty Caches. Quit/relaunch Safari and test. Then try Safari/history/Show History and remove all items from the history.  Quit/relaunch Safari and test. You can also try try Safari/Clear History... The downside is that it deletes all cookies. It could upset some sites no longer recognizes your computer as one that has visited the web site. Go to Finder and select your user folder. With this Finder window as the windshield, select Finder/display/display options for presenting or order - J.  When the display options opens, check "show the library folder. This should make your visible user library folder in your user folder.  Select Library./Caches/com.apple.Safari/Cache.db, and then move it to the trash.

  Go to Safari preferences/Extensions and disable all extensions. Test. If correct, enable the extensions one by one until find you which extension is causing the problem.

  Corruption Safari       See post by Linc Davis

• Mac freezes or crashes with the last update of El Capitan

  I have an old iMac (mid 2007), Mac, but I have never had any problems with it until this last update of OS lock (Version OS X El Capitan 10.11.4, although I have returned to an earlier version recently to prevent locking without result).  I have 4 GB memory 667 MHz DDR2 SDRAM, 2.4 GHz Intel Core 2 Duo CPU graphics ATI Radeon HD 2600 Pro 256 MB.  Usually, I use Safari when this happens. It requires a restart of the hard to get it working again. I also have the Machine backup time, which I returned to an earlier version of the operating system at some point.  In general, the cursor still moves, but does not work no matter what windows or controls, that is why it requires the hard reboot.  The Mac reputation is on the line, since I told my friends of Windows that Mac will last at least a decade before they may need to be replaced, while Windows based computers need replacing every 5 years.  Is that what I can do perfectly well apart from the replacement of this computer?

  1. the present proceedings is a diagnostic test. It doesn't change anything for the better or worse and therefore, by itself, will not solve the problem. But with the help of the results of the tests, the solution may take a few minutes, instead of hours or days.

  The test works on OS X 10.8 ("Mountain Lion") and later versions. I do not recommend running it on older versions of Mac OS X. It will do no harm, but it will not do not much good.

  Do not be put off by the complexity of these instructions. The process is much less complicated than the description. You make the tasks more complicated with the computer all the time.

  2. If you do not already have a current backup, please back up all the data before doing anything else. The backup is needed on the general principle, not because of what anyone in the test procedure. Backup is always a must, and when you encounter any kind of problems with the computer, you can be more than the usual loss of data, if you follow these instructions or risk not.

  There are ways to back up a computer that is not fully functional. Ask if you need advice.

  3 here is instructions to run a UNIX shell script, a type of program. As I wrote above, it doesn't change anything. It does not send or receive data over the network. There is no to generate a report on the State of the computer human readable. This report goes nowhere unless you choose to share it. If you prefer, you can act on it yourself without disclosing the contents for me or someone else.

  You should ask yourself if you can believe me, and if it is safe to run a program at the request of a foreign national. In general, no, he's not sure, and I encourage it.

  In this case, however, there are ways for you to decide if the program is safe without having to trust me. First of all, you can read it. Unlike an application that download you and click to start, it is transparent, anyone familiar with the code can check what it does.

  You may not be able to understand the script yourself. But variations of it have been posted on this site several times over a period of years. One of the million registered users to have read the script and set off the alarm if it was dangerous. Then I wouldn't be here now, and you would not be reading this message. See, e.g., this discussion.

  However, if you cannot satisfy yourself that these instructions are safe, do not follow them. Ask other solutions.

  4. here is a general summary of what you need to do, if you decide to go forward:

  ☞ Copy text from a particular web page (not this one) to the Clipboard.

  ☞ Paste into the window to another application.

  ☞ Wait for the test to run. It usually takes a few minutes.

  ☞ Stick the results, which will be copied automatically, in a response on this page.

  These are not specific instructions; just a glimpse. The details are in parts 7 and 8 of this comment. The sequence is: copy, paste, wait and paste it again. You don't need to copy a second time.

  5. try to test in conditions that replicate the problem, to the extent possible. For example, if the computer is slow intermittently, run the test during a downturn.

  You may have started up in safe mode. If the system is now in safe mode and works pretty well in normal mode to test run, restart as usual before running it. If you can test only in safe mode, this.

  6. If you have more than one user and a user is affected by the problem, and the user is not an administrator, and then run the test twice: once under the affected user and one administrator. The results can be different. The user that is created automatically on a new computer, when you start it for the first time is an administrator. If you are unable to log in as an administrator, verify that the user concerned. More personal Mac have only one user, and in this case this section does not apply. Don't log in as root.

  7 load the linked web page (the site "Pastebin.") Press the combination of keys command + A to select all the text, then copy it to the Clipboard by pressing command-C.

  8. start the Terminal application integrated in one of the following ways:

  ☞ Enter the first letters of his name ("Terminal") in a Spotlight search. Select from the results (it should be at the top).

  ☞ In the Finder, select go utilities ▹ of menu bar or press the combination of keys shift-command-U. The application is in the folder that opens.

  ☞ Open LaunchPad and start typing the name.

  Click anywhere in the Terminal window to activate it. Paste from the Clipboard into the window by pressing Command + V, then press return. The text that you pasted should disappear immediately.

  9. If you logged in as an administrator, you will be prompted for your login password. Nothing displayed when you type. You won't see the usual points instead of the characters typed. Make sure that caps lock is turned off. Type carefully, and then press return. You can get a warning to be careful. If you make three unsuccessful attempts to enter the password, the test is still running, but it will produce less information. If you do not know the password, or if you prefer not to enter, just press back three times at the password prompt. Yet once again, the script will run.

  If the test takes much longer that usual to run because the computer is very slow, you can be prompted for your password a second time. The permission you grant by entering it will expire automatically after five minutes.

  If you are not logged as an administrator, you will be prompted for a password. The test will run. It just will not do anything that requires administrator privileges.

  10. the test may take a few minutes to run, depending on the number of files you have and the speed of the computer. A computer that is abnormally slow may take more time to run the test. During execution, a series of lines is displayed in the Terminal window like this:

      Test started

          Part 1 of 4 done at: … sec        …        Part 4 of 4 done at: … sec

      The test results are on the Clipboard.

      Please close this window.

  The intervals between the parties will not be exactly the same, but they give an approximate indication of progress.

  Wait for the final message "Please close this window" appear - again, usually within a few minutes. If you don't see this message in about 30 minutes, the test probably won't be completed within a reasonable time. In this case, press the Ctrl + C key combination or the point command to stop it. Then go to the next step. You will have incomplete results, but still something.

  In order to get results, the test should be allowed to perform or be stopped manually as shown above. If you close the window of the Terminal, while the test is still running, the partial results will not be saved.

  11. when the test is completed, or if you manually stopped, leaving the Terminal. The results have been saved to the Clipboard automatically. They do not appear in the Terminal window. Please do not copy from there. All you have to do is start a response to this comment and then paste it again by pressing Command-V.

  At the top of the results, there will be a line that begins with the words «Start time.» If you do not see that, but rather to see a mass of gibberish, you wait for the message "close this window". Please wait and try again.

  If personal information, such as your name or e-mail address, appear in the results, make anonymous before posting. Usually it will be not necessary.

  12. in the validation of the results, you see an error message on the web page: "you have included content in your post that is not allowed", or "the message contains invalid characters." It's a bug in the software which manages this website. Thanks for posting the results of the tests on Pastebin, then post here a link to the page you created.

  If you have an account on Pastebin, please do not select private in exposure menu to paste on the page, because no one else that you will be able to see it.

  13. When you are finished with the test, it is gone. There is nothing to uninstall or clean.

  14. This is a public forum and others can give you advice based on the results of the test. They speak for themselves, not for me. The test itself is harmless, but all that you can not be. For others who choose to run it, I do not recommend that you view the results of test on this Web site unless I ask.

  15. the related UNIX shell script is a notice of copyright. ASC readers can copy for their personal use. The whole nor any part can be redistributed.

• Autonomous Lr6 crashing after the last update?

  Updated standalone Lr6 and now it freezes / crashes with the first click anywhere! Can anyone help? Will there be a clash in the upgrade between CC and autonomous?

  Please back up your Lightroom Catalog by manually copying from pictures/Lightroom on desktop

  Reset then Lughtroom preferences. Reference http://lightroom-blog.com/2015/05/23/resetting-preferences-in-lightroom-cc6/

  ~ Assani

• Lightroom crashes after the last update

  Hi all

  I am a photographer and a user of Lightroom on a retina 2015 Macbook intel core i7 with NVIDIA GeForce GT 750 M 2048 MB. After the two latest updates of the software, Lightroom starts to crash very often and it is impossible to work. Could someone help me? Thank you

  Lightroom version: CC 2015.7

  Licenza: Creative cloud

  Operating system: Mac OS 10

  Version: 10.11

  Architettura dell' application: x 64

  LOGiCO processore Conteggio: 8

  Velocità processore: 2.5 GHz

  Memoria integrata: 16.384,0 MB

  Memoria reale available in Lightroom: 16.384,0 MB

  Memoria fisica usata Lightroom: 1.748,7 MB (10.6%)

  Memoria virtuale usata Lightroom: 3.254,5 MB

  Cache memory size: 826,7 MB

  Number di da massimo injected wire Camera Raw: 8

  Ottimizzazione SIMD Camera Raw: SSE2, AVX, AVX2

  Monitor: 2880 x 1800

  Information processore gráfico:

  NVIDIA GeForce GT 750 M OpenGL engine

  Check the supported OpenGL: past

  Provider: NVIDIA Corporation

  Version: 4.1 NVIDIA - 10.10.13 310.42.25f01

  Rendering engine: NVIDIA GeForce GT 750 M OpenGL engine

  LanguageVersion: 4.10

  Lightroom crashes whenever I use it, develop one or more times during the use of the Panel.

  The graphics accelerator is disabled. I made the paper and close the session in the creative cloud, I have uninstalled and reinstalled the program. Yesterday, I optimized the catalog and removed some of the old backup of it and at the moment I have is more known accidents. But I'm not pleased with this development of the CC.

• Everybody put in place Service Documents Cloud integration in the last update of PC?

  Hi all

  Just having a little trouble of finger implementing integration with DOCS of PCS.  There is also the corollary of this, and which is setting up a PC of DOCS integration - you can do a similar set in DOCS.  This leads to a few more questions:

  You must have a "dummy" for both services, or a single user?

  What are the roles this user does at least?

  I tried with PC and docs user and administrator (4 roles) and not been able to do this:

  It is a screenshot of part of the DOCS admin screen.  My dummy user is [email protected]

  Clues would be useful.  I should mention that I tried with and without location /documents in the URL.  I have not tried with roles of PC storage or roles of developer, but I followed the prerequisites in the documentation of PCS (which are a bit sparse )

  Thank you
  Steve

  Hi Troy,

  There was a bug in the PC, that caused some downtime.  This is now fixed in the PC, the configuration of the DCS Service is very simple and - this is the URL of the Service Instance:

  https:// . oraclecloud.com

  and that's all.  The prerequisites for the "using Oracle process Cloud Service" on pg 20-1, all work fine now

  Steve

• Encoder crashes after the last update

  Hello

  I've updated my CC to the latest version today. I use the latest edition of the Mavericks on a MacBook Pro system.

  After the update the encoder crashes whenever I want to start rendering (I am pressing the green play button)

  I reinstalled the encoder and restarted the computer. Does not work.

  It gives me an error message saying: it is pas.../.../.../Presets

  A can I get some help please?

  Thank you

  Rafal

  Just heard on a solution. Please navigate to the file in the error message (it must be /users/%username%/Documents/Adobe/Adobe Media Encoder/8.0/Presets) and temporarily move presets in this folder to a new location. Then, delete the presets folder. Launch the SOUL to let it recreate the folder. Close the SOUL. Now, you can replace the predefined settings and SOUL should work as expected.

  Please let me know if this does not work.

• Safari crashes after the last update.  Crashes whenever I do the active field of research.

  Everyone knows the same?  Any resolution?

  Turn off the Suggestions of Safari in the preferences/Safari/search / uncheck Safari Suggestions.

  Latest issue of the Safari search bar

  http://osxdaily.com/2016/01/05/fix-Safari-freezing-address-bar-use/

• I bought the upgrade that allows me to convert a pdf to a word document and after that the last update the tool option is not only comments, how can I get the tool option back?

  How can I get the tool option to return so that I can convert a PDF file to word

  First thing to try: uninstall and reinstall the latest version of the player.

  If this does not resolve the problem, provide information on your operating system, version Reader, etc.

  BTW did you connect with Adobe Reader [Preferences |] Adobe online services]?

• Apps of cloud crash all the time to gel since the first day after a few minutes of use

  Apps of cloud crash all the time to gel since the first day after a few minutes of use.

  Without the help of Adobe I tried to use the AdobeCreativeCloudCleanerTool.

  In the user guide for AdobeCreativeCloudCleanerTool Adobe says contact us if there are errors in the log after you run this tool and guess what there are errors in the log file, but there is no way to contact the Support from Adobe and to get this other file for them. I've been a customer of creative cloud for months, and use that I got from her was ridiculously low all this lack of reliability. I really miss the days you installed only once a year and maybe fix something and then you were set for a year of cruise with your Adobe products. I am very disappointed, and unless Adobe can help I'll leave Adobe forever because there is no excuse to sell something that does not work and do not provide support at the same time. In a last-ditch attempt to get the resolution and since there is no other way for me to get this log file for Adobe I paste the contents of the log file of the AdobeCreativeCloudCleanerTool here in hope that some support and product engineer will do something about it. Here is the log:

  [Mon May 02 18:39:09 2016] -.

  [Mon May 02 18:39:09 2016] * = * = * = * = * = * = * = * = *: start Session: * = * = * = * = * = * = * = * = * = *.

  [Mon May 02 18:39:09 2016] -.

  [Mon May 02 18:39:09 2016] Win OS Version: 6.1

  [Mon May 02 18:39:09 2016] The cleaner tool version: 2.0.0.0

  [Mon May 02 18:39:09 2016] Source cleaning directory: C:\Program Files (x 86) \Common Files\Adobe\AdobeCreativeCloudCleanerTool

  [Mon May 02 18:39:09 2016] [AdobeProgramFiles]: C:\Program Files (x 86) \Adobe

  [Mon May 02 18:39:09 2016] [AdobeProgramFiles_x64]: C:\Program Files\Adobe

  [Mon May 02 18:39:09 2016] [AdobeCommon]: C:\Program Files (x 86) \Common Files\Adobe

  [Mon May 02 18:39:09 2016] [AdobeCommon_x64]: C:\Program Files\Common Files\Adobe

  [Mon May 02 18:39:09 2016] [UserRoamingAppData]: C:\Users\username\AppData\Roaming

  [Mon May 02 18:39:09 2016] [UserLocalAppData]: C:\Users\username\AppData\Local

  [Mon May 02 18:39:09 2016] [StartMenu]: C:\ProgramData\Microsoft\Windows\Start start\program

  [Mon May 02 18:39:09 2016] [System32Folder]: C:\Windows\system32

  [Mon May 02 18:39:09 2016] [SharedApplicationData]: C:\ProgramData

  [Mon May 02 18:39:12 2016] Language selected: English

  [Mon May 02 18:39:12 2016] View the Adobe end user license agreement

  License agreement

  By using software of Adobe Systems Incorporated or its subsidiaries ("Adobe"); You agree to the following terms and conditions. If you do not agree to these terms and conditions; do not use the software. The terms of an end-user license agreement accompanying a particular software file on the installation or downloading of the software take precedence over the below conditions.

  The export and re-export of software products are controlled by the United States Export Administration Regulations and such Adobe software may not be exported or re-exported to Cuba; The Iran; The Iraq; The Libya; The North Korea; Sudan; or Syria or any country to which the United States embargoes goods. In addition; Software Adobe may not be distributed to persons on the Table of Denial Orders; the list of entities; or the list of specially designated nationals.

  By downloading or using an Adobe software, you are certifying that you are not a national of Cuba; The Iran; The Iraq; The Libya; The North Korea; Sudan; or Syria or any country to which the United States embargoes goods and that you are not a person on the Table of Denial Orders; the list of entities; or the list of specially designated nationals.

  If the software is designed for use with an application (the "Host" Application) software product published by Adobe; Adobe grants you a non-exclusive license to use this software with the host Application only; provided you have a valid license from Adobe for the host Application. Except as described below; This software is allowed to you to the terms and conditions of the Adobe end user license agreement governing your use of the host Application.

  DISCLAIMER OF WARRANTY: YOU AGREE THAT ADOBE HAS MADE NO EXPRESS WARRANTY TO YOU REGARDING THE SOFTWARE AND THAT THE SOFTWARE IS SUPPLIED ' AS WHAT ' WITHOUT WARRANTY OF ANY KIND. ADOBE EXCLUDES ALL WARRANTIES RELATING TO THE SOFTWARE; EXPRESS OR IMPLIED; INCLUDING; WITHOUT LIMITATION; ANY WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE; MARKET VALUE; MERCHANTABILITY OR NON-VIOLATION OF THIRD PARTY RIGHTS. Some States or jurisdictions do not allow the exclusion of implied warranties; so the limitations above may not affect you.

  LIMIT OF LIABILITY: IN NO CASE ADOBE WILL BE HELD RESPONSIBLE TO YOU FOR ANY LOSS OF USE; BUSINESS INTERRUPTION; OR PHYSICAL DAMAGE; INDIRECT; SPECIAL; ACCESSORY; ACCESSORIES OR INDIRECT OF ANY KIND (INCLUDING LOST PROFITS) REGARDLESS OF THE FORM OF THE CONTRACT ACTION. TORT (INCLUDING NEGLIGENCE); PRODUCT OF STRICT LIABILITY OR OTHERWISE; EVEN IF ADOBE HAS BEEN INFORMED OF THE POSSIBILITY OF SUCH DAMAGES. Some States or jurisdictions do not allow the exclusion or limitation of incidental or indirect damage; If limitation or exclusion above may not apply to you.

  [Mon May 02 18:39:12 2016] Please enter (y) for Yes or n for no.... > >

  [Mon May 02 18:39:14 2016] Choose one of the following options to clean:

  [Mon May 02 18:39:14 2016] 1 all

  [Mon May 02 18:39:14 2016] 2 adobe Flash Player 10.2

  [Mon May 02 18:39:14 2016] 3 creative Cloud 2015, 2014 creative cloud, cloud creative & CS6 products

  [Mon May 02 18:39:14 2016] 4 creative Cloud 2015 only

  [Mon May 02 18:39:14 2016] 5 creative Cloud 2014 only

  [Mon May 02 18:39:14 2016] 6 creative cloud only

  [Mon May 02 18:39:14 2016] 7 CS6 only

  [Mon May 02 18:39:14 2016] 8 CS5 - CS5.5 - CS6

  [Mon May 02 18:39:14 2016] 9 CS5 - CS5.5

  [Mon May 02 18:39:14 2016] 10. CS3, CS4

  [Mon May 02 18:39:14 2016] 11. Adobe Id credentials

  [Mon May 02 18:39:14 2016] 12. Fix file host

  [Mon May 02 18:39:14 2016] 13. Quit smoking

  [Mon May 02 18:39:14 2016] Choice: >

  [Mon May 02 18:39:55 2016] Selected by the user: all the

  [Mon May 02 18:39:55 2016] Open DB connection with path: C:\Program Files (x 86) \Common Files\Adobe\caps\pdb.db

  [Mon May 02 18:39:55 2016] DB does not exist in: C:\Program Files (x 86) \Common Files\Adobe\caps\Media_db.db

  [Mon May 02 18:39:55 2016] Open DB connection with path: C:\Program Files (x 86) \Common Files\Adobe\caps\caps.db

  [Mon May 02 18:39:55 2016] Open DB connection with path: C:\Program Files (x 86) \Common Files\Adobe\caps\hdpim.db

  [Mon May 02 18:39:55 2016] Orphaned session is deleted: adbeadbeadbeadbeadbeadbeadbeadb

  [Mon May 02 18:39:55 2016]...

  [Mon May 02 18:39:55 2016] Delete entries from the database of the installer

  [Mon May 02 18:39:55 2016] Update status tsInstalled to 0 for the removal of 2 for installation in the ribs_collection_paylaod for adbeadbeadbeadbeadbeadbeadbeadb of the session table

  [Mon May 02 18:39:55 2016] InstallState update

  [Mon May 02 18:39:55 2016] Delete the contents of the product: AdobeColorVideoProfilesCS CS4, Version: 2.0

  [Mon May 02 18:39:56 2016] ATTENTION: Payload with ID: {4F3CE025-D60B-4E6B-8D39-B04CD3769008} has no value InstallDir. Deleting the files from the patch (if applicable) cannot happen.

  [Mon May 02 18:39:56 2016] Removing the features: {4F3CE025-D60B-4E6B-8D39-B04CD3769008} the ribs_payload table and other tables of the payloads Associates

  [Mon May 02 18:39:56 2016] Delete the contents of the product: AdobeColorCommonSetRGB, Version: 2.0

  [Mon May 02 18:39:56 2016] ATTENTION: Payload with ID: {AB8E4534-C573-4CC9-BA6A-76DD14055510} has no value InstallDir. Deleting the files from the patch (if applicable) cannot happen.

  [Mon May 02 18:39:56 2016] Removing the features: {AB8E4534-C573-4CC9-BA6A-76DD14055510} the ribs_payload table and other tables of the payloads Associates

  [Sun May 02 18:39:56 2016] finished the update to installState

  [Mon May 02 18:39:56 2016] Deletion of session: adbeadbeadbeadbeadbeadbeadbeadb of ribs_collection and other associates of tables

  [Mon May 02 18:39:56 2016] Update schema pcd_meta to 2 caps if the previous version is less than 2

  [Mon May 02 18:39:56 2016]...

  [Mon May 02 18:39:56 2016] Entries in the database of the installer have been removed

  [Mon May 02 18:39:56 2016] Sessions folder will be deleted.

  [Mon May 02 18:39:56 2016] WARNING: Cannot delete the file, folder, try again

  [Mon May 02 18:39:56 2016] WARNING: Impossible again to delete the file, folder [error 2] the system cannot find the file specified: "C:\\Program Files (x 86) \\Common":

  [Mon May 02 18:39:56 2016] WARNING: Cannot delete the file, folder, try again

  [Mon May 02 18:39:56 2016] WARNING: Impossible again to delete the file, folder [error 2] the system cannot find the file specified: "C:\\Program Files (x 86) \\Common":

  [Mon May 02 18:39:56 2016]

  [Mon May 02 18:39:56 2016]

  [Mon May 02 18:39:56 2016] HD database session is valid

  [Mon May 02 18:39:56 2016] Inside the getHDProductIDsForWorkflow for CC15: 0

  [Mon May 02 18:39:56 2016] Inside the getProductListHD for CC15: 0

  [Mon May 02 18:39:56 2016] Returning from HD DB

  [Mon May 02 18:39:56 2016] List of products installed on this computer

  [Mon May 02 18:39:56 2016] List of products for cleaning:

  [Mon May 02 18:39:56 2016] Please enter the number of the option of the product to remove; Enter (q) to exit... > >

  [Mon May 02 18:40:28 2016] Are you sure you want to clean all the affected products and associated files?

  [Mon May 02 18:40:28 2016] Type (y) to confirm and delete or (n) to quit smoking... > >

  [Mon May 02 18:40:36 2016] Please wait for Adobe Creative Cloud tool cleaner finish...

  [Mon May 02 18:40:36 2016] Open DB connection with path: C:\Program Files (x 86) \Common Files\Adobe\OOBE\PDAPP\pim.db

  [Mon May 02 18:40:37 2016] AdobeApplicationManager (URIHandler) executable not found

  [Sun May 02 18:40:37 2016]: cleaning-up flying over inventories:

  [Mon May 02 18:40:37 2016] Inventory: ' AdobeApplicationManager-1, 0' Type: SelfUpdate, Action: NoDelete

  [Mon May 02 18:40:37 2016] Inventory: 'uninstallts', Type: SIDES, Action: delete

  [Mon May 02 18:40:37 2016] AAMref found: .aamref {AC76BA86-1033-FFFF-7760-0C0F074E4100}

  [Mon May 02 18:40:37 2016] At least one inventory Non-cotes: false, at least an AAMRef: True

  [Mon May 02 18:40:37 2016] Delete the contents of the product: CS5Installer, Version: CS5

  [Mon May 02 18:40:37 2016] Deleting file: C:\Program Files (x 86) \Common Files\Adobe\caps\pdb.db

  [Mon May 02 18:40:37 2016] There is no file: C:\Program Files (x 86) \Common Files\Adobe\caps\Media_db.db

  [Mon May 02 18:40:37 2016] WARNING: Cannot delete the file, folder, try again

  [Mon May 02 18:40:37 2016] WARNING: Impossible again to delete the file, folder [error 2] the system cannot find the specified file: u 'C:\\ProgramData\\Adobe\\SLStore_v1':

  [Mon May 02 18:40:37 2016] WARNING: Cannot delete the file, folder, try again

  [Mon May 02 18:40:37 2016] WARNING: Impossible again to delete the file, folder [error 2] the system cannot find the specified file: u 'C:\\ProgramData\\Adobe\\SLStore_v1':

  [Mon May 02 18:40:37 2016] SAVED LOG FILE: C:\Users\username\AppData\Local\Temp\Adobe Creative cloud cleanser Tool.log

  [Mon May 02 18:40:37 2016] Adobe Creative Cloud tool in cleaning completed successfully

  [Mon May 02 18:40:37 2016]

  [Mon May 02 18:40:37 2016] *-*-*-*-*-*-: START:-SUMMARY OF THE avertissements-*-*-*-*-*-*

  [Mon May 02 18:39:55 2016] DB does not exist in: C:\Program Files (x 86) \Common Files\Adobe\caps\Media_db.db

  [Mon May 02 18:39:56 2016] WARNING: Cannot delete the file, folder, try again

  [Mon May 02 18:39:56 2016] WARNING: Impossible again to delete the file, folder [error 2] the system cannot find the file specified: "C:\\Program Files (x 86) \\Common":

  [Mon May 02 18:39:56 2016] WARNING: Cannot delete the file, folder, try again

  [Mon May 02 18:39:56 2016] WARNING: Impossible again to delete the file, folder [error 2] the system cannot find the file specified: "C:\\Program Files (x 86) \\Common":

  [Mon May 02 18:40:37 2016] WARNING: Cannot delete the file, folder, try again

  [Mon May 02 18:40:37 2016] WARNING: Impossible again to delete the file, folder [error 2] the system cannot find the specified file: u 'C:\\ProgramData\\Adobe\\SLStore_v1':

  [Mon May 02 18:40:37 2016] WARNING: Cannot delete the file, folder, try again

  [Mon May 02 18:40:37 2016] WARNING: Impossible again to delete the file, folder [error 2] the system cannot find the specified file: u 'C:\\ProgramData\\Adobe\\SLStore_v1':

  [Mon May 02 18:40:37 2016] *-*-*-*-*-*-: END:-SUMMARY OF THE avertissements-*-*-*-*-*-*

  [Mon May 02 18:40:37 2016] -.

  [Mon May 02 18:40:37 2016] * = * = * = * = * = * = * = * = *: end of Session: * = * = * = * = * = * = * = * = * = * = *.

  [Mon May 02 18:40:37 2016] -.

  Hi Ludovic % 20Vignals,.

  Thanks for sharing of log files, we would like to know the name of the Adobe software that appear in the menu "programs and features" after using the cleaning tool.

  We would also like to know the version of the creative cloud that you try to install.

  This is the tool that you can use to uninstall Cloud Creative: CC help | Uninstall the creative desktop application Cloud.

  You get a message when creative cloud crashes? If so, please let us know of the possible screenshot.

  Waiting for your response.

  Thank you

• iPad Air crashes all the time

  I have been using my iPad Air since the day wherever she launched and I have had no problem, however, in my overall experience. But about a week ago my iPad started to be slower and slower and it crashed all the time to reach a State where it is now more usable. Other problems include not being able to type my password a few times and when and if I get to the home screen, if I want to launch an application, there is usually a delay of about 1-5 minutes until it starts and when it does rarely it works correctly and it crashes after a while. I tried several times and with different ways to solve this problem and I was also advised by the answers to similar questions to mine with a few solutions, but none of them worked. More precisely what I tried was: 1. I've updated to the latest iOS 9.3.1 just to be sure that wasn't the problem because the update included bug fixes (here, it is worth noting that I could not install the update from my iPad as it has already had a serious problem and so I had to install from iTunes by connecting to a computer) , but wasn't it 2. After that, I was advised to erase history and Web site data just to be sure and I did but that does not solve the problem of equal to 3. What I read in an answer to a similar question to mine, it was to zero all the setting so that's what I was doing and I was really hoping it would work, but once again unfortunately, it didn't. I repeat that I had no problem with my iPad Air in general and that the RAM was just enough for my needs, also generally clean apps from multitasking when I see that it becomes any more slowly. To try to resolve the problem, I had to force reboot my iPad a couple of times just to get this small window of time where he has not overwritten which lasted about a minute just enough to do what I had to do before returning to its state constantly crashing. What concerns me is that as I read in a q & a this problem could be caused by a specific application, and that means I have to uninstall one by one to see if it is one of them and who would take centuries. Moreover, now that a week has passed I can not even open the home screen like iPad refuses turn on properly and it needs constant restarting... If anyone has any advice or had to face the same problem, or his personal experience, please share it with me, also if you know all the possible solutions I have tried I would be happy to hear them!

  I wouldn't wipe my content that I have a lot of things that is indispensable for my work in the iPad and I can could use backup but the last one I was since last year that I have no more storage iCloud for storing another. Yet once please share only advise and solutions with me, I appreciate your help.

  Model: iPad Air

  iOS: 9.3.1

  Two suggestions:

  (1) your iPad could be faulty in which case, you can do is take it to an Apple Store for testing.

  (2) if the problem is with all the software, that you can do at this point is a system restore. You can't do that, but there is nothing else to try. Many you will lose some data, but unfortunately you have not backed up on a regular basis. I wish I had better news.

  The system restore. First backup your device via iTunes if you still can. Then import your photos on your computer. Try to restore from the backup first and test it. If this does not help, you may need to restore as a new and reconfigure from scratch. Here are the steps for a restoration:

  https://support.Apple.com/en-us/HT201252