Does anyone else's problems w / delivery folios & Adobe servers?

Out of nowhere my last folio is having what is clearly the problems of Adobe server - few people have written in saying the new folio freezes in the middle of the download and close unexpectedly. Adobe technical support was not helpful and told to make a new application - at the same time most of my readers is fine download. I don't know what to do and curious to know if this is happened to anyone else?

Adobe only technicians Council gave is that I need to build a new application - which is absurd because many readers have no problems to download this new folio - I can't imagine what could complete a new application.

I feel I'm getting technical support badly and am curious to know if anyone has had this happen.

For the record - well I don't have a 9 - iOS iOS app 9 users were able to download the folio fine - if it's not exactly the question.

Thanks for all the tips

-JeF

BackstoryMagazine ... your viewer is a 32.0.3 version which was to build on 25 September 2014 and I suspect that may run you into a problem of download that we fixed with v32.1 (Digital Publishing Suite help |) DPS Bug Fix Release Notes)-see below:

V32.1 bugs 29 September 2014

Download the failures of large files  With v32 iOS apps, download of the significant assets via a slow connection caused a timeout to occur, resulting in a failure of a transfer. Specifically, this problem occurred when a part of a Folio took longer than 120 seconds to download on the device. This problem has been resolved with version v32.1. The solution is to reconstruct and resubmit your iOS app.

You would have to rebuild your viewer and try again.

Tags: Digital Publishing Suite

Similar Questions

Maybe you are looking for

  • Remove bios password - pavilion g7

    I put a bios password on my laptop some time ago and don't remember.  When I try to enter, after 3 attempts it says system off and gives me this number: 54060851 any help would be great, thanks.

  • Case for G4

    I tried to find a site or a place that is customizable , etc for my G4 bike case/shell. I tried to watch on motorola.com, but this part of the site is under construction. and the mods there stopped WITH the phone. I just need the case. Thank you!! An

  • HP Envy 17, Win 8.1 and Win7 dual boot

    Please direct me to a good installation step by step of win7 on a preinstallation 8.1 Win... partition are ready 500G each, but the problem is my misundertanding of the MBR and UEFi, GPT partition. I won't an expanation of terms, but a way to boot an

  • HP ENVY 15 k 020us: graphics card

    We can add a graphics card for hp envy 15 k 020us. intel hd 4600 are now Integrated graphics we can add Dedicated to this desire graphics card? Thanks in advance Product number: G6U23UA #ABA

  • Error 1406 when installing Office 2010

    I try to install Office Professional Plus 2010 on my cpu. I have Windows Vista Basic. I get 1406 Setup cannot write the value of key for the registry key path. I need help