Does not: enable reader to save the Document

I'm having a problem that is mentioned in the first post on this thread in the knowledge base: http://help.Adobe.com/en_US/Acrobat/9.0/3D/WS58a04a822e3e50102bd615109794195ff-7e0d.w.html

I have 8.0 Pro Acrobat and Acrobat Reader 8.0 installed, so I shouldn't be having this problem. After I activated the player save the document in the reader, and I test it in Reader 8.0, I get this message:

Outgoing Message notification
An e-mail message with "documentname.pdf" attached was given to your default e-mail application. If your e-mail application is set up to automatically send on a calendar, the email will be sent automatically b.

If this isn't the case, you will need to send the message manually.

But my default the (Outlook) email application opens an email. I checked the 'internet properties' for my browser and Outlook is set as the default mail app, so I don't know why it doesn't work. Help, please!

As said by Graffiti, I try just to help you to get off a frustrating path. You can activate in full Acrobat Reader (if you designed the form in LiveCycle Designer, you may need to follow a slightly different path) in order to allow the full form will be saved. However, you can have the form (XML or FDF) data submitted and which does not require registration step. The problem with recording, is that you are limited to 500 uses by the EULA (looks that your form was a form of general purpose and you would probably exceed the limit).

The submitted data can be imported to the shape and so you can easily have the same results for the full form with the data.

The problem with the electronic submission is that it is dependent on the client machine, something you have no control over except if you are in a controlled environment and machines can be controlled accordingly. MAPI is the Windows interface that allows other programs to access e-mail. There are at least 2 versions of it and a lot of people do not activate it. Thus, those without active MAPI would flood you with complaints about it does not work. You are welcome to try to implement the instructions to tell people how to activate it, but that they would probably have something to tell you or just getting lost - a good way to lose business. If you do not need the data in the format, you can it be subject to the cgi-mail or formmail that may be on your server. In this case, you will need to have the data formatted in an HTML form (one of the options in Acrobat forms, not sure of Designer). Then the data would submit as on a web form to mail script. These scripts require hidden to know where to send mail, and other fields.

What I meant is that it is unfortunate that the manual suggests e-mail when it is not a good method to use for the form submission. We address this question 3 or 4 times a week with people. There are several forum topics that relate to your question, all saying pretty much the same. Sorry if you don't like the answer, but this is how it is. Use the send e-mail if you want, but be prepared for complaints. At least you know why you'll get them. Apparently, some MAC users have similar problems with presentation of messaging. I have no idea about the users of UNIX in general. Looks like same you don't have things set up correctly on your email address and you expect that it works for other people? That's the problem!

Tags: Acrobat

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