Similar Questions

• Acrobat add-in in Excel. Create a pdf casues Excel to crash. Was working before. With the help of Acrobat DC 2015, 2016 Office, Windows 7.

  Any suggestions as to what to try?

  Hello

  Please see the following KB:

  https://helpx.Adobe.com/Acrobat/KB/PDFMaker-crashes-office2016-office365.html

  Thank you

  Tanvi

• Documentation printed with Robohelp 2015 and 2016 Word Office 365

  Using Adobe Robohelp 2015 12.0.1.338 and Microsoft Word 2016 MSO (16.0.6528.1011) 32-bit I can't generate printed documentation. RoboHelp said: "there is no support for Microsoft Word version. Please install Microsoft Word 2000 or newer. "How can I generate printed documents?

  Try to apply the second patch and then after the return.

  See www.grainge.org for creating tips and RoboHelp

  

  @petergrainge

• RoboHelp 2015 - external hyperlinks Android app does not.

  Hi all

  I have a user guide for an application that my business grows. The guide is created with RoboHelp 2015 with the latest updates (12.0.2.384)

  The user guide is generally viewed online via web browser, and I export it as "Sensitive HTML" for this purpose.

  Recently, the requirement seemed to have aid available as an application on a mobile device running the effective application of the aid is for. (currently no need context-sensitive help, etc. - it's just a user guide available on the device of the user).

  I'm the type of output "Mobile App" work after a little reading, and I can now build a nice version of the Android app of my user guide.

  Everything seems to work very well, and is visible as well on phones, tablets, etc.

  The only fly in my soup, but all external links to Web sites that appear in my user's guide do not work.

  That is to say. typing a link does absolutely nothing (that I can see). No message, no popup, no jump to an external browser, etc.

  If I see the same user guide via the mechanism of normal web browser, the links open a new browser with the properly open link window.

  I checked on and all the settings related to the application 'Mobile' output type, and I don't see anything that seems to be related to this... I am at a loss...

  Anyone can shed some light on this?

  concerning

  Robert

  Hi Abhishek,

  I installed the latest update (3) and can confirm it works well now.

  Thanks a lot for your attention during the resolution of this problem.

• Only Indesign and DPS support 64-bit support required apples as Apple announced is required as of February 1, 2015?

  I got this email from Apple.  I use Xcode to build, I only use InDesign. InDesign and DPS will meet the requirements of Apple?

  It's the email:

  Dear developer,

  As we announced in October, beginning February 1, 2015 new iOS apps submitted to the App Store must include 64-bit support and built with iOS SDK 8. Beginning June 1, 2015 app updates will also have to follow the same requirements. To enable 64-bit in your project, we recommend using the default Xcode build the 'Standard architectures' setting to build a single binary with 32-bit and 64-bit code.

  
  

  Thank you

  Deb
  

  The next update, in January, it will take into account.

• RoboHelp 2015 - batch generate with conditional compilation tags broken?

  Hello everyone.

  My company has recently upgraded to Technical Communication Suite 2015 and today we try to generate online help for the first time with RoboHelp 2015. We have been batch generating (rhcl.exe) for about a year with no problems... and today I have problems in conditional tag of major works. I'll try to be as detailed as possible, in the hope that the community can tell me if I'm doing something wrong.

  System: RoboHelp 2015 on Windows 7 64 bit. WebHelp layout. Upgraded project of HR 11 a week ago.

  
  

  Setting up a project

  In most of the topics, we have a 'See also' section at the end, with a few links. This section is tagged with the 'Online' CBT (so that we can exclude the PDF output).

  There are 4-5 CBT by module.

  My conditional compilation expression is: NOT print AND NO risk AND NO WIP. The expression is named Test. This conditional compilation expression is stored in a WebHelp SSL called VALUE. The 'Online' tag appears correctly under tags available and it is certainly not excluded.

  The problem

  I use the following command;

  "C:\Program Files (x 86) \Adobe\Adobe RoboHelp 2015\RoboHTML\rhcl.exe ' 'D:\technical_documentation\my_project\my_project.xpj'-l 'Test' o 'D:\help_builds\my_master\mergedProjects\my_project '.

  In the output, all the content that is tagged with Online is not visible, even if the tag was not excluded!

  I tried a few other scenarios and the results are even more confusing to me. I scored some random text with some other tags ('link', 'afds' and 'value') - labeled content 'link' and 'afds' is not visible, but the content labeled 'Value' is... Although none of these tags have been excluded!

  If I generate RoboHelp, not with the lot, everything works fine, without changes in the SSL settings.

  Am I right in thinking this is a new bug? Perhaps rhcl.exe support incorrectly the improvements in tag conditional compilation in HR 2015? I will record a bug if this is the case, but I would like some opinions firstly thank you!

  Adobe have studied this problem and managed to reproduce it.

  I suggest that report you it as a bug so that Adobe can contact you if they need more information.

  Please follow this link.

  http://www.Adobe.com/cfusion/mmForm/index.cfm?name=wishform&product=38

  See www.grainge.org for creating tips and RoboHelp

  

  @petergrainge

• New MacBook (12 ", towards 2015/2016) and MATLAB

  Hey everybody,

  does anyone have experience with the new MacBook (2015/2016) and MATLAB?

  I am currently using the MacBook Pro now after 6 years I want to something new, but I'm quite bad if I have to buy Air or the new one (1.3 GHz dual-core Intel Core m7, Turbo Boost up to 3.1 GHz, 8 GB memory SDRAM 1866 MHz LPDDR3, 512 GB PCIe-based embedded flash storage Intel HD Graphics 515).

  I am a student of neuroscience so I use matlab x times per week as well as spss, otherwise its all the usual stuff (office, senseless surfing the internet, average of much netflix etc.). I will still use my Pro, with a new hard drive, but carrying 2kg of Mac around campus is horrible.

  I regret the new 12 '' MacBook?

  Thank you!

  See you soon

  Magda

  I use the new Macbook and Igor Pro that is similar in the CPU usage and data processing capabilities. I also have a 15 inch MB Pro, which is a pain to lug around... you will be happy with the new Macbook and don't suffer from the "slower" processor if only using MATLAB.

  One thing to keep in mind is that there are only two hearts, then if you don't have any parallel treatment (whether through Matlab or other calculations) they will be slower. If you do not I recommend the Macbook.

• RoboHelp 2015 multiple authors can not access to each of the other changes

  As one of our authors RHelp update an existing topic - cash, change then check-in and all is good, because these changes are visible from the Explorer RoboSource customer as well as the history and other users/authors can see the changes made by no other author via RH2015.

  However, when author X creates a new topic and check it into Version control, there are no errors on the checkin, BUT author there can see the original newly page created and not all changes that no other author has created. Author can make their own changes, but only the person doing the updates can see their updates and no changes made by someone else. When you view the DB/project of the Explorer RoboSource Control 3.1 Client connected to the actual machine where RoboSource Control Server is installed, only the original copy of the new topic/Page is visible without antecedent change made by an author.

  • The subjects/page works as expected. (checkout, mark edits, consignment) all the updates and history are also expected and visible by all authors through RH2015. AND through RSC customer 3.1 Explorer on the RSC server machine.
  • New topic/page created - for which there are changes only the person who has checked these changes may see these changes through RH2015 and not archived by other changes. More by using their local copy of the RSC customer Explorer him only see the current and history for their own evolution.  However, if you use RSC 3.1 customer Explorer of the real source server computer control there is no history of visible changes and shows only the initial report charge/checked in the new page.

  Any thoughts on the areas to review?  Have checked the properties of file on the new issues and they look like to the files (topics) that work as expected. RoboSource control 3.1 all users have the same rights as the account admin. full access.

  Today, our problem was solved!

  Applied last 3 updates for RoboHelp 2015 and applied a fix for known problems with check in and check out files on a 64-bit machine. Fix can be found here: https://helpx.adobe.com/robohelp/kb/cant-check-files-robosource-control.html

• RoboHelp 2015 won't let me import a Word document

  People,

  I just install Robohelp 2015 (version 12.0.0.306).

  When I try to import a Word file to create a new project, it fails, and I see the message:

  "The import Word Document Wizard cannot locate a supported Microsoft Word version. Please install Microsoft Word 2000 or newer. »

  But I use Word 2016.

  What is a known compatibility issue?

  Thanks in advance,

  MAM

  Hello

  You may ensure that you have applied the latest service releases to RoboHelp. Simply click on the file tab, then help and finally updated.

  

  See you soon... Rick

• shortcuts do not work correctly in word 2016 (office 365). cmd E for example

  In Word 2016 (office 365) the shortcut cmd + E produces a page break instead to Center a paragraph.

  CTR + shift + > does not work either. It should expand the font size.

  Any help?

  10.11.2 OSX

  Word is updated.

  Better then your question on the forums Microsoft Mac since it is their software with which you experience problems.

  http://answers.Microsoft.com/en-us/Mac?auth=1

• Zoo Tycoon 2 does not work on Vista 64 bit Ultimate

  When I start the game it gives an error saying that I have 0 MB of RAM installed.
  I also have a stub GPF.

  I tried to turn on DEP for all programs and added ZT.exe in exceptional cases.
  I edit "MSCONFIG" to show only 2 GB of ram.

  The issue of ram 0 MB goes, but I still I get a stub of protection error when I start the game.

  The thing is my old Zoo Tycoon 1 full collection works very well.
  ZT1 was released around 2001-2002. Whereas ZT2 came out around 2006.
  How can and more old-fashioned work fine but not the new version. I expect it to be the other way around.

  Someone at the helpdesk said MS the ZT2 game does not work on Vista 64 bit and I should install a virtual machine so that it can work in 32-bit.
  Is really the only way? Help, please.

  Hi orbit17,
   
  Thanks for posting on Microsoft Answers.
   
  Try to turn on DEP for "Windows programs and services only" and then restart the computer and check with the game.

  Here is a link to a KB which deals with the minimum requirements of the system and the compatibility problems with Zoo Tycoon 2: http://support.microsoft.com/default.aspx/kb/889368

  Please make sure that your computer meets the requirements for the game and that your computer is compatible

  Also how much RAM do you have installed on the computer?
  Did you add extra RAM since the purchase of the computer?

  You can also try to run the memory diagnostic tool by using the Windows Vista DVD.

  I hope this helps.
  Kind regards

  Niranjan | Microsoft Answers Support Engineer

• RoboHelp 2015: Several output types that are not available when you open the project created with RH9

  I recently upgraded from RoboHelp 9 in RoboHelp 2015, and I have installed all updates. I use WebHelp output for most of my projects. I would like to use the new features of HR 2015, specifically the release of HTML5 sensitive; However, when I open a project created with RH9, this type of output is not available. This type of output, and many others is not listed as options can I choose from eBook including HTML5 Multiscreen, and others. I tried to create a new project with HR 2015, and import my RH9 project files, but the sensitive HTML5 output and others remained unavailable. Are there settings I can change into my existing project or HR 2015 in order to use these features and new types of output? Recreate all the subjects in HR 2015 seems to be a very undesirable solution.

  Operating system: Windows 7, 64 bit

  Right click on the pod output and select new.  All options will be listed.

• RoboHelp 2015 responds very slowly

  First of all, I'm sorry if I've got this post in the wrong category, but it seems that the General category of RoboHelp has been removed.

  I recently upgraded from RoboHelp 11 to RoboHelp 2015 on my Windows 2008 computer. I installed the available updates, patch 2 I believe, so there is no update that I'm currently missing.

  I converted my project, but when I started to work in RoboHelp I noticed he responds very slowly. I'm really just trying to add new topics and edit existing; I have not tried to create any output (normally, I would use Microsoft HTML Help and WebHelp options). I didn't have problems with my projects before the upgrade. It is the same size and recorded in the same place as before.

  If the slowness, I experience applies to pretty basic operations:

  • by clicking on the icon of RoboHelp in my Windows task bar
  • loading of a topic in HR
  • Click anywhere in the text; It takes quite a long time before the cursor appear where I want that he
  • text selection
  • typing; I'm type by far, but does appear on the screen of what I write

  It just feels... slow, which I'm not at all used to.

  Suggestions or recommendations would be appreciated. Thank you.

  Annnnd let me guess here and speculate wildly.

  Your project is stored on a network drive?

  If so, close the project, move it to your local drive. (Preferably in a folder for example, C:\Projects\YourProjectNameHere)

  See you soon... Rick

• Why the subjects in my project RoboHelp disappear after update to RoboHelp 2015?

  After the upgrade to a RoboHelp 10 to RoboHelp 2015 project, all the themes of the project are deleted when the subjects are then updated. The project is a document linked FrameMaker - updates as planned, but when I update the headings, one of two things occurs:

  1. Links are broken and all the topics appear in the 'Broken links' folder, or
  2. All subjects simply disappear.

  (Running Adobe Tech Comm Suite 2015 on Windows 7, 64-bit; RoboHelp being updated to v12.0.2.384; FrameMaker, set updated to v 13.0.2.433.)

  I had a few successful update of the subjects if I update separately each 'chapter' in the book, but if I use the option "update all the ', the results are as shown above. And, as you can see, the results are not compatible. This happened with two projects that I have converted in 2015 of RoboHelp.

  I find no information about it in the forums. Screenshot below is included to show the effect of ' update all ' in a project.

  I appreciate any assistance with this annoying quirk!

  Carole

  

  Hello

  I tried your steps exactly but it works very well at my end.

  Try this: in the project folder there is a file named .cpd, delete this file and re - open the project in RoboHelp and then update the book connected to FM.

  Try it and tell me if it solves this problem.

  Kind regards

  Manu of FIFA

• RoboHelp 2015 - the Page is not found

  I am trying to create a topic that links to a Web page in Robohelp 2015 using the sensitive HTML5 output; However, every time that I discovered the output and select the topic, I get the error below the screenshot of the properties of the Table of Contents Page. The link works if I paste it in a browser, however. Can someone help me understand what I am doing wrong? I often do this in Robohelp 10.

  More info: I want to this Web page to be displayed without opening a window separated.

  Thank you in advance for your help!

  Where I paste the web address

  

  ERROR

  The page is not found The page you are looking for has been removed, had its name changed, or is temporarily unavailable. Please, try the following: Make sure that the Web site address displayed in the address bar of your browser is spelled and formatted correctly. If you have reached this page by clicking a link, contact the Web site administrator to warn them that the link is badly formatted. Click on the back button to try another link. Error HTTP 404 - file or directory not found. Internet Information Services (IIS)