RoboHelp 2015 responds very slowly

First of all, I'm sorry if I've got this post in the wrong category, but it seems that the General category of RoboHelp has been removed.

I recently upgraded from RoboHelp 11 to RoboHelp 2015 on my Windows 2008 computer. I installed the available updates, patch 2 I believe, so there is no update that I'm currently missing.

I converted my project, but when I started to work in RoboHelp I noticed he responds very slowly. I'm really just trying to add new topics and edit existing; I have not tried to create any output (normally, I would use Microsoft HTML Help and WebHelp options). I didn't have problems with my projects before the upgrade. It is the same size and recorded in the same place as before.

If the slowness, I experience applies to pretty basic operations:

  • by clicking on the icon of RoboHelp in my Windows task bar
  • loading of a topic in HR
  • Click anywhere in the text; It takes quite a long time before the cursor appear where I want that he
  • text selection
  • typing; I'm type by far, but does appear on the screen of what I write

It just feels... slow, which I'm not at all used to.

Suggestions or recommendations would be appreciated. Thank you.

Annnnd let me guess here and speculate wildly.

Your project is stored on a network drive?

If so, close the project, move it to your local drive. (Preferably in a folder for example, C:\Projects\YourProjectNameHere)

See you soon... Rick

Tags: Adobe

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