Don't arrive at the microsoft store to update to 8.1

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• installed my windows 7 Home Premium on a new hard drive, but it says my key is invalid. I bought this copy of the microsoft store and have retained the email with the key.

  installed my windows 7 Home Premium on a new hard drive, but it says my key is invalid. I bought this copy of the microsoft store and have retained the email with the key.

  To analyze and solve problems for Activation and Validation, we need to see a full copy of the report produced by the MGADiag (download and save to the desktop - http://go.microsoft.com/fwlink/?linkid=52012 ) tool
  Once saved, run the tool.
  Click on the button continue, which will produce the report.
  To copy the report in your response, click the button copy in the tool (ignore the error at this stage), and then paste (using r-click and paste or Ctrl + V) in your response.
  -* in your own thread *, please

  What is an upgrade?

  If so, you must install and activate a qualifying operating system before you perform the upgrade.

  For which version and edition of Windows the computer is allowed according to the COA sticker on the case?

• Surface RT can't connect on the Microsoft Store

  Hey, I just bought my RT Surface a few days ago and had a problem getting my Windows activated but finally accomplished that. Now I have problems connecting to the Microsoft Store, whenever I said 'we cannot connect because you have no network connection." Yet I have searched the web for hours, reset my connection several times and even tried other network connections. Any ideas or pointers?

  Hi George,.

  Generally, this problem occurs if you have made any changes to your user name or password account Microsoft. I suggest you try the steps in the Microsoft Help article and check if it works for you.

  Why can't I connect to the Windows store?

  http://Windows.Microsoft.com/en-us/Windows-8/why-sign-in-Windows-store

  Please reply with the status of the issue, so that we can better help you.

• I have problems to install the Microsoft 2007 12 updates. They all invariably fail with the following message details: ___Error error: Code 8007006E___Any ideas on how I can fix this? ___I have Microsoft Vista.

  I have problems to install the Microsoft 2007 12 updates.  They all invariably fail with the following error message:

  Error details: Code 8007006E

  Any ideas on how I can fix this?

  I've got Microsoft Vista.

  Hi 1proudmama
  Welcome to the Microsoft Answers Forum!
  We would like to know are these updates on Office 2007

  I recommend the methods are:
  Method 1:
  Step 1:
  Uninstall the update failed, if she is found in the installed updates, follow these steps
  i. open Control Panel from the start menu
  II. Select programs and features
  III. click Show on the installed update.
  IV. uninstall the update failed
      
  Step 2:
  Reset the component of windows update and then try to install updates, check if the problem is resolved. It has Fix tool link below will help you with the same
  How to reset the Windows Update components: http://support.microsoft.com/kb/971058

  Step 3:
  Install the stand-alone package containing the updates. You can download the stand-alone version of the link with the number of KB below: http://www.microsoft.com/downloads and check if the problem is resolved.

  Method 2:
  Run the SFC (System File Checker) on the computer scan to fix system errors to the file on the computer.
  To run a SFC scan, follow these steps:
  Open an elevated command prompt. To do this,
  i. Click Start,
  II. click principally made programs,
  III. click Accessories, right-click command prompt,
  IV. and then click Run as administrator.
  v. If you are prompted for an administrator password or a confirmation, type the password, or click on allow or continue.
  VI. at the command prompt, type sfc/scannow and press ENTER. Once the scan is complete, restart the computer so that the changes take effect

  Below link for reference: http://support.microsoft.com/kb/936212

  Thank you, and in what concerns:
  Samhrutha G S - Microsoft technical support.
  Visit our Microsoft answers feedback Forum and let us know what you think.

• Windows 7 Professional SP 1 retail copy that was purchased from the Microsoft Store will be not turn on after several re - installed.

  I get very frustrated with the activation tool. My Windows 7 Professional SP 1 is a copy retail that I bought on the shop online Microsoft a year ago. At one point I had to reinstall my operating system several times on the same machine and now when I try to activate the copy it will just accept his authentic product key 100% (from Microsoft online store right?), so now, every time when I re - install, I have to contact Microsoft to activate it. I paid $300, I got a receipt from Microsoft as evidence and since my time is money, I don't want to call them every time when I want to re - install and activate MY COPY to the Windows DETAIL. When I call the Microsoft Support next time, anyway they will have to give me a new copy of Windows 7 Professional SP1 with a working product key, or everything just refund my money.

  I would recommend that you try activation of phone since you reinstalled several times:

  How to activate Windows 7 manually (activate by phone)
   
  1) click Start and in the search for box type: slui.exe 4
   
  (2) press the ENTER"" key.
   
  (3) select your "country" in the list.
   
  (4) choose the option "activate phone".
   
  (5) stay on the phone (do not select/press all options) and wait for a person to help you with the activation.
   
  (6) explain your problem clearly to the support person.
   
  http://support.Microsoft.com/kb/950929/en-us

  ---------------

  In the future, in order to avoid having to reactivate every time you reinstall. I recommend that you create a backup copy of your Windows 7 installation after you enable it. When you want to reinstall Windows7 in the future, simply restore the active picture.

  14.notebooks: http://www.notebooks.com/2009/10/24/how-to-backup-your-installation-of-windows-7/

• After you change your Apple ID on all devices but when in the App Store to update the apps he has watch your old Apple ID and will not change. Don't know what to do?

  I changed my Apple ID on all my devices with a new password. When I go to the App Store to try an update all my apps the Apple ID is still the old man. I don't know what I have to do to change this in the app store, so I can update my applications. Is this because all these applications have been downloaded under my old id?

  If you have really created a whole new AppleID, then Yes, all bought previous content remains linked to the former AppleID you used when purchasing. You will need to use that old AppleID to update these purchases, or buy them again with the new AppleID.

• cpitan El don't download from the app store

  I can't download el capitan 10.11 in the app store so I can use wavelab9. App store says unused ID

  First of all, exactly what year/model iMac do you have?

  And, did you use the app store / bought or downloaded things with your Apple ID before?

• Laptop HP 15: unable to connect to the Windows store for updates

  Setting up the new HP 15 laptop.  You seem very well online.  Icon says I'm connected to home WiFi.  But when I try to access the "shop", I said that I am not connected to the internet.  What Miss me?  I don't know what else to say.

  Hi there @ElliottO

  Welcome to the Forums of HP Support!

  I understand that you get an error message when you try to connect to the Windows store. You have problems with other Web pages having the same error, or are you able to navigate normally?

  With a bit of checking, it seems that it's an unusual problem, but there are several causes. Here are a few pages of various related forums that can help:

  Store Windows 8.1 does not connect to Internet - eightforums.com

  problem with connection/app store - eightforums.com

  Unable to connect to the Windows store (Windows, 8.1, 8, RT and Pro) -technet.com

  I can't access the store of Windows 8 -answers.microsoft.com

  hope something is useful for you.

• Why is the app store not update/download apps

  It has been more than a week.  I have 35 applications that need to be updates and new applications I want to achieve... downloaded and the app store is dead... just dead and useless.  I did research on the issue and none of the solutions I've scratched the work.  How Apple let this just drag?

  In addition, I feel like that has happened, my battery seems to be draining much faster than usual.  I can't help but speculate that something is happening in the background of this phone and it's associated software.

  If my version 9.2 is not the most recent, then my phone is not letting me check for later version software (an error pops up when checking for software updates in the settings... this small wheel just guard spinning that appears an error message).

  If this continues, I'll have to bring my phone and I am seriously considering to return to Android.  I'm frustrated to say the least... and is preparing to launch this gigantic brick of a phone off the Bay Bridge.  Help!

  Hey Ssimon311,

  I understand perfectly that you think your iPhone does not like you would expect! Don't worry, I'd be more that happy to help you troubleshoot I hope that your problems you're having with your iPhone. We follow these steps to see if they will help you with problems you encounter. After each step, try to see if they fix your problems.

  • Update to the latest version of your iOS device.
    • Try to update your wireless or with iTunes iOS device before continuing to try the other troubleshooting steps below to make sure that we are able to solve the problems properly your iOS device. If you need help, update your iOS device, please see this Apple support article: updating software on your iPhone, iPad or iPod touch - Apple Support iOS
  • Troubleshooting steps to try to solve the problems of updating and installation of applications.
    • Make sure you run the latest version of iOS.
      • To determine if you are running the latest version of iOS please open settings > tap general > press "Software Update."
        • If your iOS device is up-to-date, you will get a message saying "your software is up-to-date."
    • Then reset your network settings
      • Open settings > tap general > press Reset > tap reset network settings
        • If you are prompted to enter a password, enter it now, and then follow the instructions on the screen.
    • Now try to connect to iTunes and App Store
      • Please see this article from Apple technical support for assistance in signing off iTunes and App Store: Apple on your iPhone, iPad or iPod touch - Apple Support login with another ID.
    • Then disconnect to iCloud
      • If you need assistance signing in iCloud, you'll want to see the article as well as the previous help on signature of iCloud: log on with another Apple ID on your iPhone, iPad or iPod touch - Apple Support
  • Troubleshooting steps to help you with the battery on your iPhone.
    • Try restarting your iOS device
      • Press and hold the sleep/wake button
      • Drag the slider to turn off your device completely.
      • Once the unit is off, press and hold the sleep/wake button until you see the Apple logo.
    • Apple provides some tips to help you get the most out of your iPhone battery that you can find here: http://www.apple.com/batteries/maximizing-performance/
    • If you want anyway, you can configure a Genius Bar appointment for them to check the status of your iPhone's battery.
      • Set up an appointment at the Genius Bar:
        • http://www.Apple.com/retail/Geniusbar/
      • IPhone battery and repair costs:
        • https://www.Apple.com/support/iPhone/repair/battery-power/
    • Mode low power
      • Open settings > scroll down and choose the battery > turn lower on power Mode on/off.

  I hope I could help you. If you have any questions, feel free to ask I would be more than happy to help! I have an iPhone too and I don't appreciate it as much when it does not work properly either, so I completely understand how you feel. The great thing is that communities Support Apple is here all the time with people who are all here to get help, or help others. Then stop again if you need more information, right?

  -Good luck,

  John

• Lost saved mail in the mailbox store after update for Sierra

  All messages in the mailbox store disappeared, help please

  Hello!

  Please follow the suggested article: Mail for Mac: rebuild the mailbox

  Thank you!

• iPhone 6 s ios9.3 I can't use the App Store or update my application?

  I have 6 s ios9.3 phone I can't use the download App Store application and updated the app?

  Hi adynorway,

  I understand that you can not update the applications or access the App Store on your iPhone 6s. Let's see if we can get smooth it

  Now, I know the article below relates to problems with connecting to the iTunes Store, but the steps are relevant to the App Store as well. I would make sure that the Date and time is correctly defined or set to automatic.

  If you cannot connect to the iTunes Store
  https://support.Apple.com/en-us/HT201400

  Nice day

• Search icon disappeared from the app store after update 9.3

  I just updated my OS to 9.3 and then I tried to download an app, so I clicked on the app store. And there is no more ' search' button. So, to see anything close to a "search", I have to go "Refresh" or "purchased" and I see a little box of tiny search at the top right. I said okay, guess now search is just an action commonplace for people to apple, but either, then I typed the thing I wanted to download. But have I not the results list? NO! Of course it will not find anything, because this isn't the appropriate research field. Where is the search box? I won't update my iphone now because of this.

  The search on the bottom button is now a search box in top right.

  Lex

• the shock of the clans is available from the Microsoft store?

  clash of clans

  They will never

  Download the clash of clans

  Hi Michelle,

  I would like to know some information about this problem so that we can help you further.

  1. are you referring to any application of game?

  2. you try to install any application Windows store game?

  If you're talking about the Clash of Clans, so there no related application currently in Store. Once this game is available, you will be able to download and install Windows Store.

  Also see the following Microsoft Support article to learn more on how to ask questions on the help forums.

  http://support.Microsoft.com/kb/555375/en-us

• Don't arrive after Vista Ultimate Upgrade Windows Update to download SP1 for Windows Vista

  I have 2 computers were pre-installed with Vista Edition family content and Basic Service Pack 2. Due to a new system of distribution to come in I had to upgrade to Vista Ultimate. I bought the DVD upgrade containing all Service Packs. After removing the Service Pack 2 and Service pack 1 (in that order) Windows Update will not download Service Pack 1

  You have made or has not upgraded Vista Basic to Vista Ultimate computers?

  That said, Windows Update has nothing to do with upgrading a Vista computer.

  Given that these are specific consumer forums, try to publish in the appropriate Vista IT Pro instead-online http://social.technet.microsoft.com/Forums/en/category/windowsvistaitpro forum

• Can I use the Microsoft disc to update my window XP system to Windows 7 to update my laptop from Vista to Windows 7, I have purchased

  I bought a download to upgrade my XP to Windows 7 32-bit desktop computer. I also bought the discs 32 and 64 bit.

  Can I use the same drive to upgrade my computer laptop version of Vista to Windows 7? They will work or do I need to download again?

  Thanks for any info

  Wednesday, September 19, 2012 16:26:08 + 0000, Brichs wrote:

  I bought a download to upgrade my XP to Windows 7 32-bit desktop computer. I also bought the discs 32 and 64 bit.

  First of all, note that you can use an upgrade, you cannot make a
  update from XP to Windows 7. You'll have to do a cleaning
  installation.

  Secondly, I do not understand why you bought both the download and the
  disks. It would appear that you need one. Can you elaborate?

  Can I use the same drive to upgrade my computer laptop version of Vista to Windows 7? They will work or do I need to download again?

  You need a copy of Windows 7 for each machine. You cannot use the
  copy the same for both machines. But if you bought two copies, you can use
  one of them for each machine.
  Ken Blake, Microsoft MVP