Surface RT can't connect on the Microsoft Store

Hey, I just bought my RT Surface a few days ago and had a problem getting my Windows activated but finally accomplished that. Now I have problems connecting to the Microsoft Store, whenever I said 'we cannot connect because you have no network connection." Yet I have searched the web for hours, reset my connection several times and even tried other network connections. Any ideas or pointers?

Hi George,.

Generally, this problem occurs if you have made any changes to your user name or password account Microsoft. I suggest you try the steps in the Microsoft Help article and check if it works for you.

Why can't I connect to the Windows store?

http://Windows.Microsoft.com/en-us/Windows-8/why-sign-in-Windows-store

Please reply with the status of the issue, so that we can better help you.

Tags: Windows

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    Kind regards
    Sohail Patel

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