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• I had the creative cloud now for 4 months, but it says I don't have a subscription when you try to use PS, but I connect to Adobe and I do?

  I had the creative cloud now for 4 months, but it says I don't have a subscription when you try to use PS, but I connect to Adobe and I do?

  I have download it again and he takes me to a page where it wants a serial number, I'm something wrong or missing something?

  Your subscription to cloud shows correctly on your account page?

  If you have more than one email, you will be sure that you use the right Adobe ID?

  https://www.adobe.com/account.html for subscriptions on your page from Adobe

  .

  If Yes

  Some general information for a subscription of cloud

  Cloud programs don't use serial... numbers you, connect you to your cloud account paying to download & install & activate... you may need to sign out of the cloud and restart your computer and log into the cloud for things to work

  Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud

  -Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html

  -http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

  -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

  -http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html

  -ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp

  -http://helpx.adobe.com/creative-cloud/kb/license-this-software.html

  .

  If no

  This is an open forum, Adobe support... you need Adobe personnel to help

  Adobe contact information - http://helpx.adobe.com/contact.html

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  -Select your product and what you need help with

  -Click on the blue box "still need help? Contact us. "

• Why the mov file I imported don't have audio data when you drag on the timeline?

  I received a logo animation of my chart type MOV file, it imported in my project where he played very well in the preview window.

  When I drag him in the timeline, he appears as a video track only. What I am doing wrong?

  You forgot to patch the audio track?

• is STRICTLY oriented Panel "folio overlays" to creating applications? I don't have an app but you need an interactive document with overlays.

  The interactive panel inlays that can be used in the creation of pdf? Is he just focused strictly on creating applications?  I did not need to create an app at all but I need an interactive document with overlays.

  Yes.

• I can't install my AD018640672 order number because you ask for the previous issue. Adobe came with my computer I don't have that. Can you help me!

  I can't install my AD018640672 order number because you ask for the previous issue. Adobe came with my computer I don't have that. Can you help me!

  Hi bobj39626549,

  We could certainly help you.

  If she asks for the previous version number, then you could acquire a version upgrade.

  You must purchase the full Acrobat version so that it can be installed and activated with the serial key.

  Hope that helps.

  Kind regards

  Ana Maria

• I suddenly have a problem when you try to download I get this message. "Cannot transfer to Internet Download manager." 0x8002801D error

  Error of the IDM

  I suddenly have a problem when you try to download I get this message. "Cannot transfer to Internet Download manager." Error 0x8002801D in windows XP. Pleasw help to y for remedy.
  Thank you

  Hello

  (1) what you're trying to download?

  (2) how you try to download?

  (3) what browser you are using to download?

  (4) don't you make changes to the computer until the problem occurred?

  Step 1: This error occurs when your browser and IDM are set to run under different privileges.

  Maybe you have set to run IDM with administrator rights. This is not correct. IDM Ouvrezledossier if please, right-click on 'IDMan.exe', select the 'Properties' menu item, switch to the "Compatibility" tab and uncheck the checkbox "Run this program as Administrator" (arrow 2 on the image). In addition, you must remove the compatibility with previous versions of Windows if there is none activated (arrow 1 in the picture).

  

  If this does not help, try to do the same for the executable file of your browser. In addition, turn off the feature with older versions of Windows and "Run this program as Administrator" checkbox.

  Step 2: You may need to run IDM with administrator once rights to register its DLL files. Exit IDM using "Tasks-> output" of the main menu. Then right click on IDM launch icon in the Windows (arrow 1 in picture) programs launch menu and select "Run as Administrator" (arrow 2 on the image).

  

  Then exit IDM again and run normally.

  Hope this information is useful.

• I can't install Acrobat Reader. He said that I have a version updated a request to complete (no choice). I don't have any installed version. I'm looking and I can't find no, and if I ask 'open with' PDF documents it does not show an Acrobat

  I can't install Acrobat Reader. He said that I have a version updated a request to complete (no choice). I don't have any installed version. I'm looking and I can't find no, and if I ask 'open with' PDF documents it does not show an Acrobat

  If you're running Windows (which we don't know), you can try to use this tool first remove all traces of your computer:

  http://labs.Adobe.com/downloads/acrobatcleaner.html

  Then you can download the complete player offline installer from

  http://get.Adobe.com/reader/Enterprise/

  After downloading, restart your computer and run the Setup program before anything else.

• Hello. I am brand new to Adobe. I used the trial and now I'm addicted. However, I ordered Photoshop, put in my credit card information and came to the site. Nothing. I don't have a serial number or E-mail from Adobe. Now I wonder what to do next because w

  Hello. I am brand new to Adobe. I used the trial and now I'm addicted. However, I ordered Photoshop, put in my credit card information and came to the site. Nothing. I don't have a serial number or E-mail from Adobe. Now I wonder what to do because whenever I go to the chat support, nothing is there click on. I just want to start, and it's really frustrating. Can anyone help?

  No, you don't need to uninstall. When you use the chat, you want to make sure you are signed in with your Adobe ID and have cookies enabled on your computer. The cat will become available when an agent is available. See this link:

  Adobe Photoshop CC is still in trial mode after creative Cloud service was subscribed.

• Why is it so f * hard Adobe when you need something? Order details: command #AD020044838 file is currupted.. Please correct or give me a refund

  Why is it so f * hard Adobe when you need something? Order details: command #AD020044838 file is currupted.. Please correct or give me a refund

  Please contact our support team so they can solve the problem with you - contact customer service

  Thank you

  Bev

• Flash message when you try to see the answers to the form acrobat - a link to download?

  I get a message saying that I need a flash player to see the responses submitted to a form, I created. When I click on the link to Proceed to the Download Page, it takes me here: end of support for Acrobat and Reader X

  What is the correct link for the Flash player? Other links I have Google tell me that it is already installed for my browser...

  You probably mean that you need flash for you os, not the browser.

  Adobe Flash Player required for Adobe Acrobat and Adobe Acrobat Reader

• I can't view a PDF at chrome online help. I don't have this problem when I use safari or after downloading the chrome.

  I can't view a PDF online when I use chrome. The screen flickers.

  When I open the file using safari. This is not the case.

  This problem appeared only recently.

  could someone help.

  The ability to look at a PDF is built into Chrome, and if she's not digest a PDF file that can manage other applications, it is on Google, or the incompatibility of the additional features you have recently installed in Chrome. You use the latest Chrome?

• Using the Flash drive when you use the Mac book Pro?

  I am currently trying to determine whether it would be useful to add an extra cost of £400 for the other half TB of Flash Drive when buying top spec Mac book Pro?

  Depends on your storage needs. You're OK with unloading of LARGE files on an external USB 3 drive? If so, you can save the $$$ and get the 256 GB.

  I have 256GB flash on my retina of MBP 2015 and that's a lot for me. If I start running out of space, I'll spend LARGE files my server or an external USB drive to free up space on my MBP of retina.

• I can't load Adobe Flash Player when you are prompted by almost everyone now.

  Internet Explorer crashes when you try to load Adobe Flash Player.

  Hi Ron3_644,

  You can try to remove the previous versions and install manually the last.

  Uninstall Flash Player | Windows

  Adobe - Adobe Flash Player Install

• Unbootable and I don't have an instalation disc.

  Hello and help please. I bought Windows Vista Home premium online and downloaded. So, I don't have a Windows disc. I copied the download on a disk, but this isn't an instalation disc. Now that my system does not start. How to make and / get an installation disc, so I can reinstall windows?

  See you soon,.
  Chris

  Borrow a good Microsoft Vista DVD (not Dell, HP, etc).
  A good Vista DVD contains all versions of Vista.
  The product key determines which version of Vista is installed.

  There are 2 disks of Vista: one for 32-bit operating system, and one for 64-bit operating system.

  If install a cleaning is required with a good DVD of Vista (not HP, Dell recovery disks):

  Go to your Bios/Setup, or the Boot Menu at startup and change the Boot order to make the DVD/CD drive 1st in the boot order, then reboot with the disk in the drive.

  At the startup/power on you should see at the bottom of the screen either F2 or DELETE, go to Setup/Bios or F12 for the Boot Menu

  http://support.Microsoft.com/default.aspx/KB/918884

  MS advice on the conduct of clean install.

  http://www.theeldergeekvista.com/vista_clean_installation.htm

  A tutorial on the use of a clean install

  http://www.winsupersite.com/showcase/winvista_install_03.asp

  Super Guide Windows Vista Installation

  After installation > go to the website of the manufacturer of your computer/notebook > drivers and downloads Section > key in your model number > get latest Vista drivers for it > download/install them.

  Save all data, because it will be lost during a clean installation.

  ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

  http://support.Microsoft.com/default.aspx/KB/326246

  'How to replace Microsoft software or hardware, order service packs and upgrades, and replace product manuals'

  See you soon.

  Mick Murphy - Microsoft partner

• Error "your license may not be downloaded, put to upgrade to internet explorer 7 or higher, I have windows 9" when you try to read the torn pieces.

  Actual title: windows media player

  Hi guys ive update to windows 7 on xp, but having a problem of playing music with media player 12. IM tearing my drive and it works but when I try to play a song, it goes to the web and says your license may not be downloaded, put to upgrade to internet explorer 7 or higher, I have windows 9.

  So to make sure she wasint my disc I downloaded i tunes and they all copied without probs and play without a disc loaded.
  Can anyone help please id prefer to use media player

  Hi Grego,

  Thanks for posting your query in Microsoft Community.
   
  You are not able to play songs torn on Windows Media Player 12. I'll be happy to help you with this problem.
  
  Method 1: I suggest you follow the steps to run the troubleshooter from the link and if it helps.
  Open the troubleshooting Windows Media Player settings Troubleshooter
  http://Windows.Microsoft.com/en-us/Windows7/open-the-Windows-Media-Player-settings-Troubleshooter
   
  Open the troubleshooter in the Windows Media Player library
  http://Windows.Microsoft.com/en-us/Windows7/open-the-Windows-Media-Player-library-Troubleshooter
   
  Method 2: If the problem persists, I suggest you delete the database of Windows Media Player. To do this, follow these steps:
  (a) output Windows Media Player.
  (b) click Start, run, type %LOCALAPPDATA%\Microsoft\Media Player, and then click OK.
  (c), select all the files in the folder and then click on Delete on the file menu.
  Note: You don't have to remove the folders that are in this folder.
  (d) restart Windows Media Player.
  Note: Windows Media Player automatically rebuilds the database.
  If this does not resolve the problem, disable the Windows Media Player database cache files. To do this, follow these steps:
  (a) output Windows Media Player.
  (b) click Start, click Run, type % LOCALAPPDATA%\Microsoft, and then click OK.
  (c) select the folder Media Player and then click on Delete on the file menu.
  (d) restart Windows Media Player.
  I hope this helps. Try the above steps and get back to us for more assistance and with the requested details, if the problem is not resolved.