Don't know what the problem with my laptop.
My laptop looks like this (photo below) when I turn it on. I took him there to remedy because I was getting the blue screen, but when I came back they gave it to me like that and he told me it was a problem of graphics card but I am totally confused. Looking at the picture, you think that the screen is broken or is it a video/graphics card problem? The other possibilities? Thank you very much for your help!
P.S. Isn't sure if it's necessary, but the model is dv7-4069wm
@arelymedina,
Yes, I think that this laptop screen was damaged.
Tags: Notebooks
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