don't lost password, no help from MS

I lost my live login. I have submitted all the correct information for MS, but nobody answered. I've been through the process three times and waited almost a week and a half.  I'm locked in my xbox live account and do not want to lose all my DLC.

Is there a phone number that I can use to get in touch with MS?

We are not allowed to help with lost or forgotten passwords from Microsoft Policy:http://support.microsoft.com/kb/189126.

This is the contact page for Microsoft's Support which may provide telephone numbers (but there may be a charge for it):http://support.microsoft.com/select/?target=assistance.

I wish we could help more, but this is as far as we can go here.  We have no access to this information here, even if we didn't help.

I hope this helps.

Good luck!

Lorien - MCSA/MCSE/network + / has + - if this post solves your problem, please click the 'Mark as answer' or 'Useful' button at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

Tags: Windows

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