How am I supposed to get help from microsoft when someone hacked my account? I've done everything asked, and nobody gets in touch. I'm losing business from day to day.

How am I supposed to get help from microsoft when someone hacked my account?  I've done everything asked, and nobody gets in touch. I'm losing business from day to day.
I've now set up a separate hotmail address so that I can write on this forum. It's a joke. I have tried for days to resolve this. Microsoft... one of the best companies in the world... poor quality more like...
make money then I lose business... I am a small business as it is.

I NEED HELP TO RETRIEVE MY PREVIOUS ADDRESS EMAIL PLEASE PLEASE PLEASE PLEASE PLEASE.

Hi kate louisecox,.

I understand your frustration.  In the search for your question, you got to see this article?  It examines a compromised account:

http://www.windowslivehelp.com/solution.aspx?SolutionID=6ea0c7b3-1473-4176-b03f-145b951dcb41

Also, if this does not help your situation, I would say that post future questions about this issue in the Windows Live Solution Center Forums as they would be able to help you:

http://www.windowslivehelp.com/forums.aspx?ForumID=b782602b-8e7c-40D8-a66b-b44824497a17

Like a record, these are public forums, so not everyone who responds is an employee of Microsoft.

Thank you for using Microsoft Answers!

Tags: Windows

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