DoS attack: END Scan from Microsoft

Similar Questions

• End update from microsoft.

  I was wondering if anyone else has had a late update from microsoft, I've updated everything but tonight, the icon saying he had. I don't have the info on it, but it took a reboot. I'll check my backup machine and see what happens.

  I wonder if it was out of band or does not get all on the last update, its strange that I always hear about what it is heard first.

  Yes, this KB2753842 is v.2 installed originally. He was funny and missbehaving:

  http://www.h-online.com/security/news/item/security-update-for-Windows-lets-fonts-disappear-1771419.html

  So Microsoft seem this newsletter yesterday: http://technet.microsoft.com/en-us/security/bulletin/ms12-078

• Help! DOS attack scans! I'm worried!

  Hi all

  So, I noticed some unusual ping spikes by placing the League of legends. I have also acquired a few devices not recognized such as 'Aplewatch of James' on my router of nothingness. That the name is incorrect, apple has two "P" s and also the Apple Watch doesn't have a wifi, bt just chip.

  I also had a "macbook air Johanson" but my MBA is not yet turned on, he was completely off.

  I changed the password and only authorized my mac address and everything was fine.

  I now have the following on my netgear router logs (there are more than 300 lines, ill just stick a little.)

  I write on the apple forums it is because 1, I hope the apple community and is, 2. I know that they will be useful 3. I have a time capsule and 2 expresses and wonder if that will be the effect on them, and 4 that I also watched one of the intellectual property on the internet and found that it belonged to apple!
  Why apple scans my router back attack he analyses?

  Please, please someone help. I am very worried.

  [DoS attack: ACK Scan] source: 122.252.42.217:443 Friday, March 12:17:32 18,2016

  [DoS attack: ACK Scan] source: 122.252.42.217:443 Friday, March 12:17 18,2016

  [IP DHCP: (192.168.0.6)] MAC address Saturday, March 18,2016 70:56:81:B0:80:FB 12:16:49

  [DoS attack: ACK Scan] source: Friday, March 17.133.231.9:993 18,2016 12:15:44

  [DoS attack: ACK Scan] source: Friday, March 17.133.231.9:993 18,2016 12:15:10

  [DoS attack: ACK Scan] source: Friday, March 17.133.231.9:993 18,2016 12:14:36

  [DoS attack: ACK Scan] source: Friday, March 17.133.231.9:993 18,2016 12:11:18

  [DoS attack: ACK Scan] source: 17.133.231.9:993 Friday, March 12:10:41 18,2016

  [DoS attack: ACK Scan] source: 17.133.231.9:993 Friday, March 12:10:19 18,2016

  [WLAN access denied] of MAC: 04:E5:36:6F:5E:9 D Friday, March 18,2016 12:02:28

  [WLAN access denied] of MAC: 04:E5:36:6F:5E:9 D Friday, March 18,2016 12:02:11

  [DoS attack: ACK Scan] source: Friday, March 122.252.42.217:443 18,2016 12:18:51

  This IP address belongs to Apple

• Should doS attacks, I worry?

  R6300v2... iPhone 5 c (without computer)
  V1.0.3.6_1.0.63CH firmware version
  I can't get the firmware updated also

  [DoS attack: ACK Scan] attack packets in last 20 sec of ip [23.54.45.117], Friday, Sep 09,2016 13:45:10
  [DoS attack: ACK Scan] attack packets in last 20 sec of ip [23.54.45.117], Friday, Sep 09,2016 13:44:54
  [DoS attack: ACK Scan] attack packets in last 20 sec of ip [172.224.0.124], Friday, Sep 09,2016 13:44:54
  [DoS attack: ACK Scan] attack packets in last 20 sec of ip [172.224.0.124], Friday, Sep 09,2016 13:42:44
  [DoS attack: ACK Scan] attack packets in last 20 sec of ip [172.224.0.124], Friday, Sep 09,2016 13:31:48
  [DoS attack: ACK Scan] attack packets in last 20 sec of ip [23.54.45.117], Friday, Sep 09,2016 13:31:48
  [DoS attack: ACK Scan] attack packets in last 20 sec of ip [172.224.0.124], Friday, Sep 09,2016 13:31:32
  [DoS attack: ACK Scan] attack packets in

  Yes. Yes, and make sure you click on apply at the bottom of page.

• WNDR4300 Dos attacks

  I see in my logs

  [DoS attack: go Kill] source: 85.252.162.7, port 123, Monday, September 26, 2016 17:57:50
  [DoS attack: go Kill] source: 195.154.174.209, port 123, Monday, September 26, 2016 17:55:03

  [DoS attack: RST Scan] source: 188.121.36.239, port 80, Monday, September 26, 2016 17:52:32

  etc.

  Is it really attacks back. Why would anyone back me, and how to avoid it or guarantee me the better of her?

  Thank you.

  So you say that these things are normal. OK, I don't have a slow network, so I guess I can stop worrying

• Why am I in DoS attacked by Apple?

  I have a Netgear router with enabled DoS protection and in the newspapers that I read:

  [DoS Attack: Ascend Kill] from source: 17.253.54.253, port 123, Wednesday, January 06, 2016 15:50:17[DoS Attack: Ascend Kill] from source: 17.253.54.251, port 123, Wednesday, January 06, 2016 15:50:17[DoS Attack: Ascend Kill] from source: 17.253.52.125, port 123, Wednesday, January 06, 2016 15:50:17[DoS Attack: TCP/UDP Echo] from source: 17.253.4.253, port 123, Wednesday, January 06, 2016 15:49:01

  Do a WhoIs on the IP addresses, I get:

  IP Location United States United States New York City Apple Inc.ASN United States AS6185 APPLE-AUSTIN - Apple Inc. (registered Dec 21, 1995)Resolve Host nlams2-ntp-001.aaplimg.com

  Now the question is:

  Why Apple is trying to back me?

  TCP and UDP ports used by Apple software - Support Apple products

  123 UDP port is used for the time protocol network.  Your router is probably just falsely reported as a DoS attack.

  https://en.Wikipedia.org/wiki/Network_Time_Protocol

• The so-called details of basket-at-once from microsoft scanning technology?

  The so-called details of basket-at-once from microsoft scanning technology?

  You can see the following information to see if it's what you describe.

  http://www.Microsoft.com/enterprise/industry/retail-hospitality/point-of-view/articles/retail-experience-Center.aspx

  http://msdn.Microsoft.com/en-us/library/aa479355.aspx

  http://www.Microsoft.com/en-us/Dynamics/POS-overview.aspx.------

  http://www.retailcustomerexperience.com/article/3523/basket-at-once-scanning-technology-exists-but-retailers-aren-t-biting

  I hope this helps.

• Autoruns from Microsoft adds a '1' at the end of each article, I am looking

  I just started using Autoruns from Microsoft. It's very good software, but I'm having a problem with the search online feature. Whenever need me to Google, it adds a number 1 at the end of the name of question that I am trying to research. I have to delete the 1 and then let Google find the info I need. How can I get rid of this behavior? Could not find it in the help file.

  I recommend posting your question in the Forum Windows Sysinternals Autoruns , where experts on this program may help you, and the FAQ might already have the answer.
  Boulder computer Maven
  Most Microsoft Valuable Professional

• Phone call from Microsoft system claiming suffered a virus attack.

  original title: friend or foe?

  I just put the phone of a female with an Indian accent who says she is from Microsoft and called to tell me there are viruses in the back of my system that should remove because they cause problems with Microsoft Server? Or something along that line.  She was very convincing. Asked me to go to the event viewer, and there is a long list of errors and warnings. She said she'd help me eliminate those events brewed. I had concerning Web Site page asking me to download a software to "share the computer" when I realized that if I download this and they are not what they say there are, they could access my computer.  Big voice in my head told me not to download and I said female operator that I was not willing to do this because I don't know if she is who she says she is and contacted Microsoft myself. She said (do crosser per minute) she's trying to help me and if I do not eliminate the problem that it would remove Microsoft from my system immediately and which will remove all the icons and I would not be able to access Microsoft on my computer ever again. After repeating again once I will contact Microsoft myself so I know that I am speaking to a real fair operator repeated herself and his threats. I just hung up. I felt quite upset and confused. I'm not computer savi but know that there is no disadvantages. I hope that I stopped just in time before they could access anything whatsoever. Didn't upload the software, that they asked me. I'll be ok?  Would really appreciate a response. Thank you

  Scam. You did well by hanging up and as long as you do not download anything whatsoever, everything should be good.

  See: http://www.microsoft.com/security/online-privacy/msname.aspx and

  See: http://www.microsoft.com/security/online-privacy/avoid-phone-scams.aspx

  Don't be fooled of unsolicited calls. Don't provide personal information.

  Here are some of the organizations that cyber criminals claim to come:

  • Helpdesk Windows
  • Windows repair center
  • Microsoft technical support
  • Microsoft technical support
  • Windows Support Group Technical Department
  • Microsoft Research and Development Team (team of Microsoft R & D)

• call tech from Microsoft to try to sell me malware, ccleaner, spyware superaniti after the installation of the new operating system windows 7

  Dell technicians had me buy a new disk, Windows 7 OS, which I installed it yesterday.  A few minutes before, a phone call came in saying they were calling from Microsoft and I wanted to scan for free because I bought a product at Microsoft.  They had me download software teamviewer.com, ccleaner, malware, spyware superantii.  They ran scans and said I was infected and I should buy these software packages for $79.  Is this a real service of Microsoft?  I still have these software on my computer, I have to delete them?  What other threats may be present, if it is not a true service of Microsoft?

  Hello

  Avoid scams to phone for tech support
  http://www.Microsoft.com/security/online-privacy/avoid-phone-scams.aspx

  Scams by e-mail or web: how to protect yourself - understands what to do if you
  think you've been scammed.
  http://www.Microsoft.com/security/online-privacy/phishing-scams.aspx

  How to recognize phishing e-mails, phone calls or links
  http://www.Microsoft.com/security/online-privacy/phishing-symptoms.aspx

  Its a total scam. Uninstall their software, then perform a restore of the system back to before you
  to install it. Change all your sensitive passwords at all sites - e-mail, Bank, credit cards and
  others. (Do not do this on the infected computer and it would be better to do it on the)
  phone or in person.)

  You can even restore your system to factory fresh to make sure their software is
  do not breach your security. (Ways to re - install Windows Clean - remove all about)
  the player therefore save all data before hand.)

  ====================================================================
  ====================================================================

  In the United States, you can contact the FBI, Attorney general, the police authorities and consumer
  Watch groups. Arm yourself with knowledge.

  The Internet Crime Complaint Center (IC3) is a partnership between the
  Federal Bureau of Investigation (FBI) and the National White Collar Crime Center
  (NW3C), funded in part by the Bureau of Justice Assistance (BJA).
  http://www.ic3.gov/complaint/default.aspx
  No, Microsoft wouldn't you not solicited. Or they would know if errors exist on your
  computer. So that's the fraud or scams to get your money or worse to steal your identity.

  Do not fall for the fake phone Tech Support
  http://blogs.msdn.com/b/securitytipstalk/archive/2010/03/09/Don-t-fall-for-phony-phone-tech-support.aspx

  Avoid scams that use the Microsoft name fraudulently - Microsoft is not unsolicited
  phone calls to help you fix your computer
  http://www.Microsoft.com/protect/fraud/phishing/msName.aspx

  Scams and hoaxes
  http://support.Microsoft.com/contactus/cu_sc_virsec_master?ws=support#tab3

  Microsoft Support Center consumer
  https://consumersecuritysupport.Microsoft.com/default.aspx?altbrand=true&SD=GN&ln=en-us&St=1&wfxredirect=1&gssnb=1

  Microsoft technical support
  http://support.Microsoft.com/contactus/?ws=support#TAB0

  Microsoft - contact technical support
  http://Windows.Microsoft.com/en-us/Windows/help/contact-support

  Phone scams
  http://www.consumer.ftc.gov/articles/0076-phone-scams

  Limit unwanted calls & Emails
  http://www.consumer.ftc.gov/topics/limiting-unwanted-calls-emails

  National do not call registry for
  https://www.DoNotCall.gov/

  ===========================================================
  ===========================================================

  
  Follow these steps carefully:

  If you need search malware here's my recommendations - they will allow you to
  scrutiny and the withdrawal without ending up with a load of spyware programs running
  resident who can cause as many questions as the malware and may be more difficult to detect as the
  cause.

  No one program cannot be used to detect and remove any malware. Added that often easy
  to detect malicious software often comes with a much harder to detect and remove the payload. Then
  its best to be thorough than paying the high price later now too. Check with them to one
  extreme overkill point and then run the cleaning only when you are sure that the system is clean.

  It can be made repeatedly in Mode safe - F8 tap that you start, however, you must also run
  the regular windows when you can.

  TDSSKiller.exe. - Download the desktop - so go ahead and right-click on it - RUN AS ADMIN
  It will display all the infections in the report after you run - if it will not run changed the name of
  TDSSKiller.exe to tdsskiller.com. If she finds something or not does not mean that you should not
  check with the other methods below.
  http://support.Kaspersky.com/viruses/solutions?QID=208280684

  Download malwarebytes and scan with it, run MRT and add Prevx to be sure that he is gone.
  (If Rootkits run UnHackMe)

  Download - SAVE - go to where you put it-right on - click RUN AS ADMIN

  Malwarebytes - free
  http://www.Malwarebytes.org/products/malwarebytes_free

  SuperAntiSpyware Portable Scanner - free
  http://www.SUPERAntiSpyware.com/portablescanner.HTML?tag=SAS_HOMEPAGE

  Run the malware removal tool from Microsoft

  Start - type in the search box-> find MRT top - right on - click RUN AS ADMIN.

  You should get this tool and its updates via Windows updates - if necessary, you can
  Download it here.

  Download - SAVE - go to where you put it-right on - click RUN AS ADMIN
  (Then run MRT as shown above.)

  Microsoft Malicious - 32-bit removal tool
  http://www.Microsoft.com/downloads/details.aspx?FamilyId=AD724AE0-E72D-4F54-9AB3-75B8EB148356&displaylang=en

  Microsoft Malicious removal tool - 64 bit
  http://www.Microsoft.com/downloads/details.aspx?FamilyId=585D2BDE-367F-495e-94E7-6349F4EFFC74&displaylang=en

  also install Prevx to be sure that it is all gone.

  Download - SAVE - go to where you put it-right on - click RUN AS ADMIN

  Prevx - Home - free - small, fast, exceptional CLOUD protection, working with others
  security programs. It is a single scanner, VERY EFFICIENT, if it finds something to come back
  here or use Google to see how to remove.
  http://www.prevx.com/   <-->
  http://info.prevx.com/downloadcsi.asp?prevx=Y  <-->

  Choice of PCmag editor - Prevx-
  http://www.PCMag.com/Article2/0, 2817,2346862,00.asp

  Try the demo version of Hitman Pro:

  Hitman Pro is a second scanner reviews, designed to save your computer from malicious software
  (viruses, Trojans, rootkits, etc.). who infected your computer despite safe
  what you have done (such as antivirus, firewall, etc.).
  http://www.SurfRight.nl/en/hitmanpro

  --------------------------------------------------------

  If necessary here are some free online scanners to help the

  http://www.eset.com/onlinescan/

  -----------------------------------

  Original version is now replaced by the Microsoft Safety Scanner
  http://OneCare.live.com/site/en-us/default.htm

  Microsoft safety scanner
  http://www.Microsoft.com/security/scanner/en-us/default.aspx

  ----------------------------------

  http://www.Kaspersky.com/virusscanner

  Other tests free online
  http://www.Google.com/search?hl=en&source=HP&q=antivirus+free+online+scan&AQ=f&OQ=&AQI=G1

  --------------------------------------------------------

  After the removal of malicious programs:

  Also follow these steps for the General corruption of cleaning and repair/replace damaged/missing
  system files.

  Start - type this in the search box-> find COMMAND at the top and RIGHT CLICK – RUN AS ADMIN

  Enter this at the command prompt - sfc/scannow

  How to fix the system files of Windows 7 with the System File Checker
  http://www.SevenForums.com/tutorials/1538-SFC-SCANNOW-Command-System-File-Checker.html

  How to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe) program
  generates in Windows Vista cbs.log
  http://support.Microsoft.com/kb/928228

  Also run CheckDisk, so we cannot exclude as much as possible of the corruption.

  How to run check disk in Windows 7
  http://www.SevenForums.com/tutorials/433-disk-check.html

  -----------------------------------------------------------------------

  If we find Rootkits use this thread and other suggestions. (Run UnHackMe)

  http://social.answers.Microsoft.com/forums/en-us/InternetExplorer/thread/a8f665f0-C793-441A-a5b9-54b7e1e7a5a4/

  ======================================

  If necessary AFTER THAT you are sure that the machine is clean of any malware.

  How to do a repair installation to repair Windows 7
  http://www.SevenForums.com/tutorials/3413-repair-install.html

  I hope this helps and happy holidays!

  Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle=""><- mark="" twain="" said="" it="">

• HP c7280 not scan from Windows fax and analysis

  Why my scanner not scan from this windows fax and scan of program?  I have win 7-64 bit os, hp printer connected by usb. Everything works, but scan. I had downloaded originally Hp update for win 7 but I have a new hard drive and I really didn't want to upgrade their software at random here. I did 5 scans but it is only one per day. Then I get the message that he was able to complete the scan, I got the message that another program may be using the scanner,
  Is this a driver problem, it does not seems to me. It sounds more like a problem of windows 7 that the analysis files get mixed or not accessible, or they cannot be found.
  for the hp imaging device you need only 4 files:
  c:\Windows\System 32\drivers\ksthunk.sys
  c:\Windows\System 32\drivers\usbscan.sys
  c:\Windows\System 32\drivers\hpotiop1.dll
  c:\Windows\System 32\drivers\hpowiav1.dll
  I know there is a current specific problem and it is not with all these printers that have filled the forums. Is there anyway someone who knows the files could see what is happening?
  If you try to scan is supposed to appear in the process and services? The analysis of the test says it's although the printer is enabled. I had downloaded installed and software uninstalledHp from their site at least 12 times. But I note on installation sometimes that the hp installation page is different as if all the options are not listed as the file reading, or install the imaging device. Sometimes it would be just a Setup button. The software essentials and solutions had avaiilble different buttons each time. I'm in my intelligence
  end, try to understand this. If someone would like to just say that this will not work on win 7 so I quit.

  http://welcome.HP.com/country/us/en/contact_us.html

  HP contact link above.

  http://welcome.HP.com/country/us/en/support.html

  Link to HP drivers

  ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

  For any question on Windows 7:

  http://social.answers.Microsoft.com/forums/en-us/category/Windows7

  Link above is Windows 7 Forum for questions on Windows 7.

  Windows 7 questions should be directed to the it.

  You are in the Vista Forums.

  See you soon.

  Mick Murphy - Microsoft partner

• MY PC FREEZE FOLLOWING A MESSAGE RECEIPT FROM MICROSOFT VISUAL C++ RUNTIME LIBRARY THE PROBLEM IS THE FOLLOWING / C: /

  Why my pc no longer works as before, following a message received from MICROSOFT VISUAL ++ message is the following:

  "we are changed, an error etc..." of it is without doubt that they believed I was a business while I'm just an old lady of 68 years which tinkles on the internet I of make a mistake no doubt but it is making mistakes that we learn! In addition the message is the following:

  c:/program files (x 86) /PC Sync/Voxsync.exe

  I don't know what it means, or what they want me to do: also I called MICROSOFT this morning to explain my situation: a woman answered that pay to unlock the device: it takes the sum of 290 euros...

  I replied that I am a lady in retirement: I have 700 euros normal months and my husband old old craftsman of 78 and who has recently had a mini heart attack at our arrival in this House car before, we were in public housing on the 4th floor without elevator imagine the number of trips by us both to move and moved into a home where there are a lot of important work to be done including roof , insulation etc... Besides all outdoor work car at our age, we were ripped off normal car owners there is significant water leak in the basement then imagine an isolated place where we are only three people in the area where if you have a vehicle no supply within 30 kms and I don't understand why there is more of "humanity and support so I find refuge on." This little window called PC

  So help me if you can otherwise, I wear the PC in for repair at radio SHACK located 50 kms by Marzy region Nevers unit is still under warranty purchased car the 18.01.2013 my husband made me gift because I love "hack" inform me on the internet. then especially pouring staff strictly of its use, I'm looking for: once the House restored, and I know it is long that we put it on sale and go in a home because too old to undertake such a task and too good both also!

  Hello

  Sorry, this forum is in English only.

  Please select the language icon at the bottom of this page English and select your native language from the popup list to view the forums in the language of your choice.

  If you can't find the language of your choice, support for international sites additional options can be found by clicking on the following link:

  http://support.Microsoft.com/common/international.aspx

  Concerning

• I have a problem with hotmail from microsoft, they have blocked my hotmail a/c, saying that unusual activy was noted.

  How is that ms send me texts, but I never freceive them

  I have a problem with hotmail from microsoft, they have blocked my hotmail a/c, saying that unusual activy was noted.

  1} I have not myself sent messages in my sent mail, I spoke to microsoft, their response was ok reset your passsword we will send you a code to your mobile phone that write you it in the box that allows you to reset your password.

  {my mobile is a nokia model last slidder 2220 series and receive sms and text 2} microsoft has the correct number then why I do not receive the code of

  Microsoft?

  help please

  Hotmail is part of Windows Live takes Center.

  Your account has been blocked because you have somehow (according to Hotmail) violated the agreements of the end user.

  Post here or in the Microsoft forums will help you.

  You deal personally with Hotmail.

  Here are 2 links that you use...

  1. the present link tells you what you need to do. It is not a Q & A. Some instructions:

  Your account has been temporarily blocked:

  http://windowslivehelp.com/solution.aspx?SolutionID=f172cbee-3c73-4506-8a1d-4e6e82adb846

  2. this link is for you to ask questions.

  http://windowslivehelp.com/forums.aspx?ProductID=1

  Don't waste your time here. Stay in Hotmail forums.

• Unable to scan from immprimante

  Hello: I just bought a BROTHER monochrome laser printer I download the installation CD.

  When I want to scan from the printer that is impossible. I click on start search (scan) blank page I have nothing

  However if I versteckte since the PC no problem it works, versteckte printer. in the setup of the computer scanner and cameras there is nothing why? You can find me a solution thanks in advance

  Hello Please select your language from the drop-down menu above to post your question in the language of your choice. The forum in which you've posted is for English only. If you can't find your language above, support for additional international sites options are by following the link below: http://support.Microsoft.com/common/international.aspx Thank you Eddie b.

• I can't install the SP3 from Microsoft Update Center

  I can't install the SP3 from Microsoft Update Center.So I contacted Microsoft Support and ran diagnostic scan tool and sent the results. They send e-mail attachment reset_subinacle. It's done. FAILED. I tried 3 times and 2 days later... still cannot copy beethov9.wma. file. So now what should I do to get this SP3 on my son's computer? My son has enough disk space for SP3 and I made sure and prepared for this installation. Does anyone know what I need to do? Help!

  Ideas:

  • You have problems with programs
  • Error messages
  • Recent changes to your computer
  • What you have already tried to solve the problem

  jneen420

  Yes, I'm familiar with your recent discussions on this particular computer as well as the fact that he gave to your son as a used computer. Be so familiar with the history of this computer, I feel confident in saying he was already infected when he gave your son.

  I fear that the only way to get this computer secure and fully patched to Windows Update will be formatting the hard drive - and then do a clean install of Windows.

  Since you don't have the disks that originally came with the computer (and assuming that the original owner would have given them to you when gave you the computer if there were), we must assume (or at least to cross our fingers and hope) that there is a hidden restore partition that could be used to return the computer to the condition it was before first it left the factory. I can assure you that can support Dell & will help you, if not directly through the Dell Community forum:http://en.community.dell.com/support-forums/desktop/f/3514.aspx

  Follow the instructions below:

  Personal data backup (which none should be considered 100% reliable at this point) then format the HARD disk and do a clean install of Windows.  Please note that a repair installation (upgrade AKA on-site) won't fix this!

  HOW to do a clean install of Windows XP: see method 1 and http://michaelstevenstech.com/cleanxpinstall.html#steps in http://support.microsoft.com/kb/978307

  Once installed the clean, you will have the equivalent of a "new computer" in order to take care ofeverything on the next page before otherwise connect the machine to the internet or one local network (i.e. other computers) and before using a flash drive or the SD card that is not brand new, or has not been freshly formatted:

  4 steps to help protect your new computer before going online
       http://www.Microsoft.com/security/pypc.aspx

  Other useful references include:

  HOW to get a computer that is running Windows XP Gold (no Service Pack) fully patched (after a clean install)
  http://groups.Google.com/group/Microsoft.public.windowsupdate/MSG/3f5afa8ed33e121c

  HOW TO get a computer that is running Windows XP SP1 (a) or SP2 fully patched (after a clean install)
  http://groups.Google.com/group/Microsoft.public.WindowsXP.General/MSG/a066ae41add7dd2b

  Tip: After getting the computer fully patched, download/install KB971029 manually:http://support.microsoft.com/kb/971029

  NB: No matter what Norton or McAfee free trial which is preinstalled on the computer when you bought will be reinstalled (but invalid) when Windows is reinstalled. You MUST uninstall the trial for free AND download/run the removal tool appropriate prior to installing the updates, Windows Service Packs or IE upgrades AND BEFORE installing your new anti-virus application (which will require WinXP SP3 must be installed).

  Norton Removal Tool
       FTP://ftp.Symantec.com/public/english_us_canada/removal_tools/Norton_Removal_Tool.exe

  McAfee Consumer product removal tool
       http://download.McAfee.com/Products/Licensed/cust_support_patches/MCPR.exe

  If you need extra help (in addition to that provided in the Dell forum), please start a new thread in this forum MS:http://social.answers.microsoft.com/Forums/en-US/xprepair/threads

  If these procedures look too complex - and there is no shame in admitting this isn't your cup of tea - take the machine to a local, good reputation and stand-alone computer (that is, not BigBoxStoreUSA or Geek Squad) repair facility. Expect to pay about $150 USD (or more) for this service.

  [Yes, times are tight for all of us right now. [You might find a computer local club or a technical school that could do this work for you free of charge.]

  Wish I had better news for you, Jeannine. Good luck!

  ~ Robear Dyer (PA Bear) ~ MS MVP (that is to say, mail, security, Windows & Update Services) since 2002 ~ WARNING: MS MVPs represent or work for Microsoft