Double charged for the service and support will not help!  Can you?

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  You must get in touch with the sales of Microsoft and Windows Store Support for help on this issue.

  To avoid such problems in the future, you can try to reset the Windows Store cache, and then try to buy apps.

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  Hello

  Step 1: Please do all the same underneath if you did some before as is often total
  a process that solves the problem.

  Try this - Panel - Device Manager - CD/DVD - double click on the device - driver tab.
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  http://support.microsoft.com/kb/314060 - a Mr Fixit

  Try this fix manually if the Fixit 314060 does not work
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  http://support.Microsoft.com/kb/929461

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  http://support.Microsoft.com/kb/939052

  Your CD or DVD drive cannot read or write media - A Mr Fixit
  http://support.Microsoft.com/GP/cd_dvd_drive_problems

  CD/DVD drive does not appear in Windows Vista, or you receive this error in Windows
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  Hardware devices not detected or not working - A Mr Fixit
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  ===============================

  Step 2: You have disc problems as the CD/DVD is actually 4 discs in 1 case (CD & DVD
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  Did you follow the Troubleshooting Guide for the reader who still does not work? There are
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  Check with your Maker system and a device for the two possible firmware updates and
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  Here are the keys that I of course are those in question - for the subkeys of the CD/DVD drive
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  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\IDE

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Hardware Profiles\0001\System\CurrentControlSet\Enum\IDE

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}

  -----------------------------------------------------------------------

  You can probably find more info here and maybe even the exact registry for your CD/DVD settings
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  Forums - a lot of expert real help
  http://Club.myce.com/

  CD/DVD units
  http://www.myce.com/storage/

  Use DevManView to locate the CD/DVD in the registry (be careful and do a prior Restore Point)
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  DevManView - free - an alternative to the standard Windows Device Manager, which displays all the
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  I hope this helps.

  Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="" -="" mark="" twain="" said="" it="">

• Windows Help and Support will not start.

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  Clicked on the link but no help at all.  A system restore would work, and if yes, what are the other effects there - he will have to reinstall all windows updates, service packs, etc.. ?

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  I stick with XP.  Vista makes no sense to me and I can't find anything!

  Hello lynndisplayname,

  Thanks for posting on the Microsoft answers Forum.

  Click on the article number KB and review of the article.

  KB Article ID: 917607 -I can not open Help files that require the Windows Help program (WinHlp32.exe)
  There is a download in the article for 'Download WinHlp32.exe for Windows Vista'. Download the WinHlp32.exe file and see if it
  help to solve your problem.
  Sincerely,

  Marilyn
  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think

• Pavilion dv2415nr laptop. It will not stop. I downloaded the software and it will not turn off.

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  Hello

  I recommend that you make sure you have your license key for webroot. Uninstall the software and reboot. If that solves the problem, it's time to go to the Webroot support and ask their tech support that it.

  Kind regards

  ERICO

• help and support will not work

  My HEP and support does not start on my vista

  Not your problem in the following category falls...
  "If when you try to open help and Support in Vista and you get an error message and help does not correctly open, or you receive a message that WinHlp32.exe is no longer supported, then this will show you how to fix these errors common and other assistance and extra"
  If so, please try the tutorial below:
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  A system restore may also make the thing as long as this problem started not more than 10-15 days ago, and you remember the date subject & assistance worked very well.
  Here is the tutorial:
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  t-4-2

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• Silver payment plan "Photograph" has been removed from the account, but creative cloud changes were on the site for the products and also do not appear on the site as my payment was perfect (but money has been withdrawn) sorry for my English.

  Payment plan 'picture '.

  Money was withdrawn from the account, but creative cloud changes were products on the site and also does not appear on the site as my payment was perfect (but money was withdrawn)

  Sorry for my English.

  Hi Vladislav % 20parfyonov,

  I saw the Adobe ID (email address) you used to post here and can see that you have a plan of creative photography of cloud are recorded.

  Please make sure you use the same Adobe ID (email address) that you used to purchase the subscription to connect to the Web site.

  Adobe trial and purchased applications are the same, you can download the application once installed, creative cloud it invites you to connect, use the following link: Download Adobe Creative Cloud apps | Adobe Creative Cloud free trial

  Once logged in go to APP and tab install CC 2015 Photoshop and Lightroom CC 2015 from there.

  * NOTE: Please make sure that your firewall of your computer or security software firewall does not block Adobe, if you are not sure of it then just turn off the firewall for awhile disconnect you and you connect on the creative application of cloud and check.

  Let us know if that helps.