Down grilled Navigation buttons?

Hey!

I must start by saying I love my Razr (xt910), but I seem to have encountered a small problem. Two of the four navigation buttons on the bottom of the phone, Menu and home buttons, stopped illuminating all of a sudden! The buttons they work very well, but as stated, lights don't, leaving only the right two lit, giving the razr look strange to say the least. I did a factory reset (twice), but both times he failed to make a difference, leading me to believe that whatever powers the lights for these buttons no longer works. Is this a common problem? Does anyone know how or if it's possible to repair? My Razr is still under warranty.

Thank you!

Hi aamd11,

This would mean that it is better to send it in for repair. They will be able to help, call your local technical support hotline:

http://bit.LY/SJ6AXs

See you soon,.

Nicole

Tags: Motorola Phones

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