Download Adobe Story Plus problem
I have a composition of the CC team. I can access Adobe Story online, but when I try to install the application, download craps out. And why no Story more appear on the list of applications available in the Adobe Manager?
And more important, why is it not the Support Chat line, who is noisily promoted as available 24/7 "unavailable"? My company is paying a lot of money for this product CC Team, and there is no support on weekends?
Hi Richard,
I have a composition of the CC team. I can access Adobe Story online, but when I try to install the application, download craps out.
It is an application based on Adobe AIR. You can reinstall this application and try again? Here is the link: http://get.adobe.com/air/
And why no Story more appear on the list of applications available in the Adobe Manager?
It is an AIR application that is not supported on a creative cloud to desktop. The team knows about this problem and works there. For now, just go to the history page and download the app here: https://story.adobe.com/en-us/
And more important, why is it not the Support Chat line, who is noisily promoted as available 24/7 "unavailable"? My company is paying a lot of money for this product CC Team, and there is no support on weekends?
For installation and billing, we have a policy 24-7, but not for creative applications. We have always been M - F 07:00 - 19:00 PST, as long as I stayed there.
Sorry for the confusion.
Kevin
Tags: Adobe Story
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