Download error update first Pro CC 2015

Similar Questions

• My download failed for first Pro CC (2015) do - what I do:

  Exit Code: 6 Please see specific errors below for troubleshooting. For example,  ERROR:   -------------------------------------- Summary --------------------------------------  - 0 fatal error(s), 2 error(s)    ----------- Payload: Microsoft Visual C++ 2012 Redistributable Package (x64) 11.0.61030.0 {3E272A93-C06B-4206-AD02-0EBE02535E20} -----------  ERROR: Third party payload installer vcredist_x64.exe failed with exit code: -2147024546  ERROR: Failed to install Microsoft Visual C++ 2012 Redistributable Package (x64). Please try installing it by double clicking on the executable at "C:\Users\Mike\AppData\Local\Temp\{92284FF8-73D5-4FC2-A548-052AB47824D4}\PremierePro_9_LS20\Adobe Premiere Pro CC 2015\payloads\Microsoft VC 2012 Redist (x64)\vcredist_x64.exe", or download and install the latest Microsoft Visual C++ 2012 Redistributable Package (x64) from Microsoft website - www.microsoft.com  ------------------------------------------------------------------------------------- 

  Errors ' Exit Code: 6, "" Exit Code: 7 "|"» CC, CS6, CS5.5

  Mylenium

• Download error to first Pro (49)?

  Wouldn't let me redownload and try again. Help, please!

  Hi Kristina,

  Please try to follow https://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html

  Please share the results after trying the steps in the link above.

  Atul_Saini

• I'm just getting started with adobe creative cloud. I hace low loaded Media Encoder CC 2015 as well as first Pro CC 2015, but when every time I select apps in the app it says "download error please aontact costomer support". I tried to slow down

  I'm just getting started with adobe creative cloud. I hace low loaded Media Encoder CC 2015 as well as first Pro CC 2015, but when every time I select apps in the app it says "download error please aontact costomer support". I tried to reinstall the creative cloud by using the link provided and I also tried manually. I have Windows 7 with a 64 bit system.

  Hello

  I think that you have found the "download error" in the Apps Panel.

  Please check the help below document:

  Download error in the applications tab of Creative Cloud Desktop Application

  You can also view the threads below:

  https://forums.Adobe.com/thread/1832357

  Persistent Cloud error - error download - creative

  Re: Creative Cloud "Download error" message

  Kind regards

  Sheena

• Today, update Adobe first Pro CC 2015.1 and it hangs at startup

  Today, with the Adobe first Pro CC 2015.1 (via CC) update, I can't start the body, it immediately crashes with this error signature:

  Signature of the problem:

  Problem event name: APPCRASH

  Name of the application: Adobe first Pro.exe

  Application version: 9.1.0.174

  Application timestamp: 564dce25

  Fault Module name: DNxHR.dll

  Fault Module Version: 2.1.0.9

  Timestamp of Module error: 55352343

  Exception code: c000001d

  Exception offset: 000000000000f4c9

  OS version: 6.1.7601.2.1.0.256.1

  Locale ID: 1033

  Additional information 1: b14f

  More information 2: b14f0bb255ff1fda75b2218f14e23e1b

  3 more information: 1a8d

  Additional information 4: 1a8d695bd80513a1d5d2f39f3606178d

  I've desinstalled Premiere Pro, then reinstalled with exactly the same result: failed to start application!

  I have Windows 7 (64-bit) SP1

  Graphics card: Asus Nvidia GEforce GT730 2 GB

  Before the update, body works very well and now cannot start the application.

  Help, please!

  Hi Nic,

  For a fix, update for first Pro CC 2015 (9.2).

  Thank you

  Kevin

• First Pro CC 2015.2 zig - zag error - Crash

  I had no problems like this until last night and it persists today... I am currently on hold with Adobe technical support and have been for 1 hour and 15 minutes. Yay! Service.

  In any case, I "upgraded" my version of 2015 to 2015.2 four days ago. Last night, I knew from countless accidents that occur after opening a project and started working, deletion of images or sequences, all duplication really work. I tried crashing to other workstations with the same results.

  It's the series of error messages that I get:

  [/ZigZag/releases/2015.08/shared/adobe/MediaCore/Backend/Src/Sequence/PersistentGroupConta iner.cpp - 279]

  Has been a breach of contract of entry

  A serious error has occurred. First Adobe must close now

  Does anyone else have this produce and/or know a solution or a cure?

  Thank you very much

  Heather

  I had the same problem today when I tried to close the first pro cc 2015. I called support and said it was a permissions issue where my project folder. All I had to do was change the location of my project file or to change the name of the folder my project folder was in and the error messages went.

  I hope this helps!

• How to download first pro cc 2015? [was: prasant]

  for the last two days I've been trying to download first pro cc 2015 Forum adobe prodesigntools.com, but unfortunately I can't reach it. "Access denied you do not have permission" he says
  ridiculous I m tired. I dnt know why. even if I have the current account on the adobe forum.

  Download/install the desktop application, install theapplication (s).

  https://helpx.Adobe.com/creative-cloud/help/download-install-app.html

  For design Pro Tools... Don't forget to follow the steps described in the Note: very important Instructions in the section on the pages of this site download and have cookies turned on in your browser, otherwise the download will not work correctly.  Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache.  If he continues to not try to use a different browser.

• Adobe first Pro CC 2015 Audio and video out-of-sync after the upgrade of the 2014 cc

  Hello everyone

  Once the upgrade to first Pro CC 2015 I get all of my video projects that are locked with a yellow box (Adobe Player) that says "Audio and video out-of-sync clock to xx:xx:xx.xxx ', and all my footage has the same problem

  No reason? HE WORKED IN CC 2014 PEARLS!

  any help is very appreciated.

  OK, since I'm short on time and my boss's eye laser pierces my skull, I had to ROLL BACK TO CC 2014.2 G * T!

  Fortunately, there is a way MORE HERE: how access, restore or update any Version of Adobe CC apps | ProDesignTools

  don't forget to install the updates after: all updates of Adobe CC 2014: Direct Download links for Windows | ProDesignTools

  Lesson of the day: If you have a big project on creation, and you are tempted to update CC 2015 for THE MOTHER OF GOD NOT WHERE, AND GET THAT HAND OF THE MOUSE NOW! It will mess up your project and throw the errors that you never had in CC 2014.2

  Good luck!

• First Pro CC 2015.3 stops as soon as I open the software

  When I start the first Pro CC 2015.3, the program gives me an error "not responding" on Windows startup screen.  Specifically, I use 10 64-bit Windows.  I don't know what other information I would need to provide and which would be relevant.  I tried the update to 2015.4, and I get the same question.  Any help the question would be appreciated.

  So here's how I solved the problem:

  I remembered that the previous facility has had a problem with the ExporterAVI.prm file does not properly, so I did what I did before. Move the file out of the Plug-ins folder and put the software in compatibility mode for Windows 8 and it worked fine.

• Pipette does not work in Ultra key on first Pro CC 2015, V. 10.3.0 (202) Blue Fox

  Thanks in advance for any help that others can provide:

  I've just upgraded to Adobe first Pro CC 2015, V. 10.3.0 (202) Blue Fox

  and now, pipette does not work in Premiere Pro CC Ultra key 2015, (V. 10.3.0 (202) Blue Fox)

  I am running:

  iMac (retina 5K, 27 inches, end of 2015), 4 GHz Intel Core i7, 32 GB 1867 MHz DDR3,

  The graphics card is a Radeon R9 M390 AMD 2048 MB.

  I am running: OS X 10.11.6 15 G (31), kernel version: Darwin 15.6.0

  OS X 10.11.6 (15G 31)

  Everything was fine until this last update of first CC last week!

  I just started this green screen project. I cannot choose a color using the pipette for "ultra-cle". If I use the eyedropper tool to try to choose the Green tint in the background color box flickers and then returns a black value when you click it.

  If I try to select the eyedropper tool in the color picker, he will not choose the color.

  If I "eyeball color", then Ultra key works, but this process is very error and time consuming!

  There's a comrade on the Adobe Forum which fixed the same problem by ' I've just upgraded to Adobe first Pro CC 2015, V. 10.3.0 (202) Blue Fox ".

  iMac (retina 5K, 27 inches, end of 2015), 4 GHz Intel Core i7, 32 GB 1867 MHz DDR3,

  The graphics card is a Radeon R9 M390 AMD 2048 MB.

  I am running: OS X 10.11.6 (15 G 31) m, kernel version: Darwin 15.6.0

  OS X 10.11.6 (15G 31)

  Everything was fine, until this first CC upgrade last week!

  I just started this green screen project. I cannot choose a color using the pipette for "ultra-cle". If I use the eyedropper tool to try to choose the Green tint in the background color box flickers and then returns a black value when you click it.

  I try to select the eyedropper tool in the color picker, he will not choose the color.

  If I "eyeball color", then Ultra key works, but this process is very error and time consuming!

  There is an editor on the Adobe Forum which says that, "I ran like a root user and ran to first, magically fixed the problem. I had to create a new admin user, copy all my files from personal documents, then delete the old user and use the new user as my default. »

  Before I try this - it seems crazy to me - everyone knows this situation?

  Thank you in advance for your time and trouble,

  Barry O'Brien

  Problem is solved. Called the 800 number for Support Adobe. At Rahul S. on the phone in 5 minutes or less. He took over my computer.

  In the order of events, Rahul has tried:

  Throw the .plist files, restart - fail

  A new test sequence - has failed.

  Media cleaned in the database cache - cache fail

  Created the new library > App Support > common file - fail

  Latest version RELOADED first Pro CC - 9.0 - fail

  Created new user after trying to open my iMac as a user root - worked.

  Create a new user, reloaded Premiere Pro CC 2015 10.3 - all what God.

  This is the solution - the solution very provided by other users on this Forum a few months ago!

  Thanks to all those of you who pitched in. I hope to help you one day!

  Kind regards

  Barry O'Brien

• Code output to Adobe first Pro CC (2015.3) 147

  Hi fellow Adobe users, I met the listed below, error when trying to install Adobe first Pro CC (2015.3) on Windows 10.

  The summary is this:

  Exit code: 147

  -------------------------------------- Summary --------------------------------------

  -fatal error 2, 0 error (s), 1 warning (s)

  FATAL: Error (Code = 147) the "CopyFileCommand" command for the package: "AdobeFontsRequired_x64-mul", version: 1.0.0.1

  FATAL: An error has occurred in the installation of the package (name: AdobeFontsRequired_x64-mul Version: 1.0.0.1). Error code: "147"

  WARN: Cannot copy the file 'C:\adobeTemp\ETRC3EC.tmp\1\P2\AdobeVersioned\FontsFolder\AdobeArabic-Regular.otf' in 'C:\Windows\Fonts\AdobeArabic-Regular.otf' error 1224 the requested operation cannot be performed on a file with a user mapped section open.

  -------------------------------------------------------------------------------------

  Is it possible to fix this? Help, please!

  Hi Bryantheguy,

  After reading the log above, it seems that this problem is related to a particular font or permissions in the folder temp of Adobe.

  Try to fix the permissions on the folder Temp of Adobe, Veuileez see steps here: Re: Adobe Illustrator not updated. Error CODE: 146 .

  After that, please try to remove the police mentioned in the newspaper or who move to another location and try the install again.

  Let us know if that helps.

• Exit 34 of Code during the installation of the first Pro CC 2015

  Hello, I am french, I cloud creative donwload and download ' first Pro CC (2015) ' (I don't have any purchase, just tested with demonstration) and stuck at 42% I contact support and I tested it (error "Failed to install" received during the installation of the application of creative Office Cloud) 3 solution, download always stuck at 42%. If you have a solution help me please, thank you.

  Yes I figured that, try the steps mentioned in the link I provided earlier, he shud solve the problem.

• Magic bullet operating is not in first pro cc 2015

  I have problems with magic bullet suite operating in first pro cc 2015. When I use the editing within the interface functions of creating the display shows loading icon and freezes there. I have then close first pro and restart. When I use "seems" because I hit the edit button and magic bullet looks interface opens, a message will appear asking if I participate in something to do with the future of magic bullet looks. I have to click ok or cancel, the loading icon shows and freezes the screen here. I then close the program and restart. Basically, I can't use this software without creating or gel magic bullet.

  

  I did some research. My operating system is compatible. My host application is compatible. I see only 2 questions are: 1. lock of CPU? Or 2. Graphic card Nvidia Quadro 4000 M in my computer, there is not enough grunt to supply the software.

  Does anyone know the solution to this?

  Thank you

  Hi Neil, red giant have solved the problem. The question was my pilot being obsolete. Here's what they asked, in case someone else has the same problem. Try to download the update with your host (host's first pro) closed here is the link for the update obsolete driver who needs an update. Then restart your system and the host (first) and check to see if that fixes the problem.

  Thanks for your comments

• First Pro CC 2015 questions

  Hi guys,.

  Hmmmm, sad I missed the advice on the forum about to keep the old version of first Pro CC 2014 before moving on to Premiere Pro CC 2015.

  I'm having problems with first Pro CC 2015 it cost me days of work, and I'm not about to have solved some problems. The problems are such that I am now having to re - use Premiere Pro CS6 and lose the benefits of the features of CC 2014 and 2015 CC.

  Let me say at the outset that I don't really have any time be bad-shoooting and problems and reinstall several times to try and get a video editing system that could work, but probably used.

  I just want to give a few comments that I don't think that first Pro CC 2015 has been properly tested before release.

  (a) import files .avi and .mov cause Premiere Pro CC 2015 stop immediately without any error messages, but these files work perfectly in CS6 and CC 2014 and other applics.

  (b) import .mpeg, loses the waveform audio and audio.

  (c) the opening screen take forever to load. What is doing to take so long to load options? It downloads something at the same time? Certainly, it is a mjaor irritating. I need to see how to turn this option off.

  (d) what happened to be able to apply an old, but much loved, work space? Why Adobe changes the workspace each major version? Surely, you do the ergonomic analysis and that it is outside a lot new features?

  Sorry if this post sounds like a whinge. I guess I know Adobe for a long time now and am aware of how he's using us as beta testers for newly developed products. I am grateful that they continue to innovate, but I would really like they would do a lot more thorough tests beforehand. You know, in order to save others from problems like these, I would like to sign up to be a beta tester. At least, I know that I commit time rather than be surprised that I can not use the newly relesed asks, once again (sigh!). I should really have learned now.

  Of my message here, I see that I am getting tired Adobe.

  Greetings to all

  It is recommended to use one of your two activations to test the new versions on a machine separate before upgrading your production machine.

  On media-related issues, try to remove all the media Cache and Cache media files, then rename the folder that contains the media.

  On the question of the workspace, you can configure things if you wish.  Just take note that the Reset workspace behaves differently in 2015.  He reset more value by default, rather, he'll recover the last saved.  So, if you change a worksapce and want to save it, make sure you give it a new name.

  Loading in question of the screen, I can not help.  It always loaded in only a few seconds for me.

• Audio plays but video does not first Pro CC 2015.4

  This occurred shortly before, but recently it happens all the time, to the point where I don't know what to do. It seems that the more I use first, problems pop up more and more difficult to use. It feels like he's slowly killing my computer or something. But here's the latest:

  When I play back the video, sometimes just having a cup/change, sometimes playing, the video appears to freeze, stops the playhead moving, and the video freezes on wherever it was before reading, however the audio will continue to play. I can click around, recurs in the audio, but no video - it stays on the frame was for the first, he froze or will just go black.

  When this happened the first time that she would usually just take place when my computer seemed to be overloaded: I was at the end of a project with a lot of changes/titles/etc, did not close the program for a while, etc. Usually I could simply close first, sometimes restart my computer, and once I opened everything, once again, would be nice. Now, I'm at the beginning of a project and he does CONSTANTLY.

  If you need more information about me or have a workaround solution and can explain things to me as if I had no idea what anyone, it would be great because I'm not for most.

  First Pro CC 2015.4

  My drivers are up to date.
  

  I have a LaCie thunderbolt device plugged in with the USB 3.0 cable.

  I have Adobe first Pro CC 2015.4

  I have a Lenovo laptop using Windows 10 (* insert barfing noise *)

  Processor: Intel Core i7-4700MQ CPU @ 2.40 GHz 2.40 GHz
  Memory (RAM) installed: 8.00 GB

  System type: 64-bit, x 54 base processor operating system

  At this point, might as well try an 'off' Nvidia too.

  And if this doesn't work, I'd certainly a uninstall/reinstall process, using the Adobe... found CC cleaning tool here:

  https://helpx.Adobe.com/Creative-Suite/KB/CS5-cleaner-tool-installation-problems.html

  Using this, completely remove the Premiere Pro and then download/install a copy of application of Office CC PrPro fesh.

  See if that helps. Now the cleaning process full of destroy all preferences & saved custom workspaces... well you copy those before closing. And my mind just froze... Normally, I know exactly where to look for those within a PC, they are in the users / (you) / AppData/Roaming/Adobe... I think so? No idea where Mac stores, but you should be able to search for it.

  Neil