Download MBAM

Similar Questions

• virus jumble all my file associations and will not let me reset them... upgrading to windows 7 will overwrite everything on my comp. including viruses?

  The virus is a popup window that said it was a windows xp security 2011.  I tried to end it in task several times Manager, then did a system restore.  After I did a system restore all my file associations were all mixed upward and every sense, I try to change the associations, it won't let me.  It doesn't let me even open system restore or something like that.

  My question is if I install the full version of windows 7 (at the moment I have windows xp) to my computer it also will erase everything on my computer, including virus?  Thanks for any help I can get!

  something special I have to do that if it is a laptop?

  I have a dell xps m140

  I expect BugBatter to answer here... but since it's been several hours and it didn't:

  before considering a change/upgrade of the operating system, you can check if you can solve the problem by following the directions/procedure listed here: http://forums.malwarebytes.org/index.php?showtopic=82696

  before you say it cannot be done, take note of doing things exactly as specified... in particular, I would like to highlight the following points of special 3 which are:

  (1) If you are unable to download MBAM directly on the infected computer, you should download on another computer and then transfer it (via key) to the infected machine.

  (2) given that .exe files does not work on your computer, you will need to Rename the mbam-setup installation file . exe:

  mbam-setup. com:

  (3) Similarly, after installation of the MMFA, you will need to Rename it to mbam. exe for mbam. com in order to run it.

  Keeping these 3 points in mind, go back and follow, step by step, the procedure in the above link.

  NOTE: If Bugbatter here meets the time wherever you are reading this, then please follow all what she said which differs from my suggestion.

• Cannot remove trojan apparent - continues to add registry entries

  I am working on a Dell 2400 that was not (until recently) updated or properly protected with a firewall / virus protection.

  I tried the copy of the demo of Norton Antivirus and it had detected I think:
  Trojan.fakeavalert and another who was virtumundo trojan.vundo or Trojan (I forgot the name)

  Recently, I uninstalled NAV installed the following:

  ZoneAlarm Internet Security (and all updated)
  AdAware 2008 - free version (and it's also up-to-date)

  The two ZoneAlarm & AdAware run fairly clean except for the cookies, etc. (low priority stuff)

  My problem right now is that there is something that is adding entries to the registry (even in safe mode), and it causes many web pages to pop up in IE7 or FireFox.
  The entries that I find in the registry are:
  \HKLM\software\microsoft\windws\currentversion\run
  Rundll32.exe "c:\windows\system32\rulufutu.dll",a"
  Rundll32.exe "c:\windows\system32\piyudijo.dll",a"
  Rundll32.exe "c:\windows\system32\kitehuvu.dll",a"

  When I delete these entries (even in safe mode), they are added in a few seconds.

  Try scans with both of these programs in the following order:

  Please disable other security software that may cause conflicts with the scans. (Remember to enable it later.)

  Instructions on how to do that are HERE.

  Please download for your desktop Malwarebytes' Anti-Malware here or here

  Double-click on mbam - setup.exe to install the application.

  • Make sure that a check mark is placed next to the Update Malwarebytes' Anti-Malware and launch of Malwarebytes' Anti-Malware, and then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select "perform quick scan", then click scan.
  • The analysis may take some time at the end, so please be patient.
  • When the scan is complete, click OK, and then view the results to view the results.
  • Make sure that everything is checked
    Click Remove selected.
  • End of disinfection, a log will open in Notepad and you may be prompted to restart. (See additional Note)
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.

  Additional notes:
  If MBAM finds a file that is difficult to remove, you will be presented with 1 of 2 prompt, click OK to either and let MBAM proceed with the disinfection, if asked to restart the computer, you can do so immediately.
  * If you cannot download or install MBAM on your computer, see if you can use the computer to a friend or family member to download MBAM. Use this link to update here to manually download the update. Once downloaded, rename the Setup file "mbam - setup.exe" to something like "catchjunk.exe". Copy the installation file and the update on a CD or a flash drive file. Transfer the file on the infected computer. Install the "catchjunk.exe" file, and then run the update so that you get the current definitions. After that, run a full scan of the system and select to have the program REMOVE everything it finds.

  * If you need to re - install MBAM but problem by reinstalling, try using the MBAM Cleanup utility by downloading from http://www.malwarebytes.org/mbam-clean.exe

  Download and scan with Super Anti-Spyware free for individuals. It is available HERE:
  * Double-click on SUPERAntiSypware.exe and use the default settings for the installation.
  * An icon will be created on your desktop. Double-click this icon to start the program.
  * If it is asked to update the program definitions, click "Yes." If this isn't the case, update the definitions before scanning them by selecting 'Check for Updates. (If you have problems downloading updates, download and unzip them from heremanually.)
  * Under "Configuration and preferences, click Preferences .
  * Click the scanning control tab.
  * Under Scanner Options make sure the following is checked (leave all other non controlled):

  Close browsers before scanning.
  Search the rejected.
  Terminate memory threats before quarantining.

  * Click on the "Close" button to leave the control center screen.
  * Back on the main screen, under "Scan for harmful software" click Scan your computer.
  * On the left, make sure you check C:\Fixed drive.
  * On the right, under "Complete Scan", choose perform complete scan.
  * Click 'Next' to start the scan. Please be patient while it scans your computer.
  * Once the scan is finished, a Scan summary box will appear with potentially dangerous elements that have been detected. Click on 'OK '.
  * Make sure that everything is checked, and click "next".
  * A notification will appear this "quarantine and removal is complete. Click 'OK' and then click on the 'Finish' button to return to the main menu.
  * If it is requested if you want to restart, click 'yes '.

  If that does not solve the problem, maybe it would be good according to a journal of control on the malware removal Forum.

  Be sure to read the instructions at the top of the forum.

• System restore lost, don't visit a support site

  I was recently looking at google and you have clicked on a number of Web sites (open in the window of the tab), and then in about 30 seconds my computer beginner and I knew I had a virus. So I'm going to the my system restore and try to restore but all my restore points disappear up until this day.

  Well I get pop up windows and when I googled some sites it will charge the support page.

  Is there a way to retrieve my restore points? Any help would be greatly appreciated.

  The first step would be to get rid of all that is the source of the problem.

  Try scans with both of these programs in the following order:

  Please disable other security software that may cause conflicts with the scans.

  Instructions on how to do that are HERE.

  Please download for your desktop Malwarebytes' Anti-Malware here or here

  Double-click on mbam - setup.exe to install the application.

  • Make sure that a check mark is placed next to the Update Malwarebytes' Anti-Malware and launch of Malwarebytes' Anti-Malware, and then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select "perform quick scan", then click scan.
  • The analysis may take some time at the end, so please be patient.
  • When the scan is complete, click OK, and then view the results to view the results.
  • Make sure that everything is checked
    Click Remove selected.
  • End of disinfection, a log will open in Notepad and you may be prompted to restart. (See additional Note)
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.

  Additional notes:
  If MBAM finds a file that is difficult to remove, you will be presented with 1 of 2 prompt, click OK to either and let MBAM proceed with the disinfection, if asked to restart the computer, you can do so immediately.
  * If you cannot download or install MBAM on your computer, see if you can use the computer to a friend or family member to download MBAM. Use this link to update here to manually download the update. Once downloaded, rename the Setup file "mbam - setup.exe" to something like "catchjunk.exe". Copy the installation file and the update on a CD or a flash drive file. Transfer the file on the infected computer. Install the "catchjunk.exe" file, and then run the update so that you get the current definitions. After that, run a full scan of the system and select to have the program REMOVE everything it finds.

  Download and scan with Super Anti-Spyware free for individuals. It is available HERE:
  * Double-click on SUPERAntiSypware.exe and use the default settings for the installation.
  * An icon will be created on your desktop. Double-click this icon to start the program.
  * If it is asked to update the program definitions, click "Yes." If this isn't the case, update the definitions before scanning them by selecting 'Check for Updates. (If you have problems downloading updates, download and unzip them from heremanually.)
  * Under "Configuration and preferences, click Preferences .
  * Click the scanning control tab.
  * Under Scanner Options make sure the following is checked (leave all other non controlled):

  Close browsers before scanning.
  Search the rejected.
  Terminate memory threats before quarantining.

  * Click on the "Close" button to leave the control center screen.
  * Back on the main screen, under "Scan for harmful software" click Scan your computer.
  * On the left, make sure you check C:\Fixed drive.
  * On the right, under "Complete Scan", choose perform complete scan.
  * Click 'Next' to start the scan. Please be patient while it scans your computer.
  * Once the scan is finished, a Scan summary box will appear with potentially dangerous elements that have been detected. Click on 'OK '.
  * Make sure that everything is checked, and click "next".
  * A notification will appear this "quarantine and removal is complete. Click 'OK' and then click on the 'Finish' button to return to the main menu.
  * If it is requested if you want to restart, click 'yes '.

  Let us know if that helps.

• MBAM PRO MAJOR F/P - Trojan.Downloader.ED

  MBAM Pro has "gone crazy", pretty much everything (including system files) labelling as Trojan.Downloader.ED

  Several people are now reporting that the MBAM Forum.

  Be careful.

  The bad database has been v2013.04.15. 12

  I think that the F/P has been fixed with v2013.04.15. 13

• After installation, I click on the icon. I have download bing, not Firefox. What's wrong.

  It also caused Internet Explorer to go to bing, when it is open. Shouldn't; t it be a home page in Firefox it should go when I click the icon of Firefox on the desktop?

  Make a check of malware with several malware scanning of programs on the Windows computer.
  Please scan with all programs, because each program detects a different malicious program.
  All of these programs have free versions.

  Make sure that you update each program to get the latest version of their databases before scanning.

  • Malwarebytes' Anti-Malware:
    http://www.Malwarebytes.org/MBAM.php
  • AdwCleaner:
    http://www.bleepingcomputer.com/download/adwcleaner/
    http://www.Softpedia.com/get/antivirus/removal-tools/AdwCleaner.shtml
  • SuperAntispyware:
    http://www.SUPERAntiSpyware.com/
  • Microsoft security scanner:
    http://www.Microsoft.com/security/scanner/en-us/default.aspx
  • Windows Defender:
    http://Windows.Microsoft.com/en-us/Windows/using-Defender
  • Spybot Search & Destroy:
    http://www.safer-networking.org/en/index.html
  • Kasperky free Security Scan:
    http://www.Kaspersky.com/security-scan

  Alternatively, you can write a check for an infection rootkit TDSSKiller.

  • Utility anti-rootkit TDSSKiller:
    http://support.Kaspersky.com/5350?El=88446

  See also:

  • "Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked
  • https://support.Mozilla.org/KB/troubleshoot-Firefox-issues-caused-malware

• I downloaded FF ver 34.0.5 now I have that my mouse for the pages to open and the video playing on YouTube is always chopp.

  Since the DL the last worm 34.0.5 FF, I now spend my mouse for nothing to take. Also, when I play a video or live site TV the sound is good but the video is choppy and I have to constantly keep moving the mouse for him to play. This never happened before this download. Up to present most of the proposed fix has not solved the problem.
  Running Windows 7.

  Make a check of malware with several malware scanning of programs on the Windows computer.
  Please scan with all programs, because each program detects a different malicious program.
  All of these programs have free versions.

  Make sure that you update each program to get the latest version of their databases before scanning.

  • Malwarebytes' Anti-Malware:
    http://www.Malwarebytes.org/MBAM.php
  • AdwCleaner:
    http://www.bleepingcomputer.com/download/adwcleaner/
    http://www.Softpedia.com/get/antivirus/removal-tools/AdwCleaner.shtml
  • SuperAntispyware:
    http://www.SUPERAntiSpyware.com/
  • Microsoft security scanner:
    http://www.Microsoft.com/security/scanner/en-us/default.aspx
  • Windows Defender:
    http://Windows.Microsoft.com/en-us/Windows/using-Defender
  • Spybot Search & Destroy:
    http://www.safer-networking.org/en/index.html
  • Kasperky free Security Scan:
    http://www.Kaspersky.com/security-scan

  Alternatively, you can write a check for an infection rootkit TDSSKiller.

  • Utility anti-rootkit TDSSKiller:
    http://support.Kaspersky.com/5350?El=88446

  See also:

  • "Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked
  • https://support.Mozilla.org/KB/troubleshoot-Firefox-issues-caused-malware

• The download icon turns on when I do not download and it seems suspicious

  This happens regularly and it is brief. I tried to scan my PC (Win 7) with Malware Bytes and AVG, but nothing was found.

  Create a new profile as a test to see if your profile is the source of the problem.

  See "create a profile":

  • https://support.Mozilla.org/KB/Profile-Manager-create-and-remove-Firefox-profiles
  • http://KB.mozillazine.org/Standard_diagnostic_-_Firefox#Profile_issues

  If the new profile works then you can transfer files from a profile already used in the new profile, but be careful not to copy files corrupted to avoid transporting more problems.

  • http://KB.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox

  Make a check of malware with several malware scanning of programs on the Windows computer.
  Please scan with all programs, because each program detects a different malicious program.
  All of these programs have free versions.

  Make sure that you update each program to get the latest version of their databases before scanning.

  • Malwarebytes' Anti-Malware:
    http://www.Malwarebytes.org/MBAM.php
  • AdwCleaner:
    http://www.bleepingcomputer.com/download/adwcleaner/
    http://www.Softpedia.com/get/antivirus/removal-tools/AdwCleaner.shtml
  • SuperAntispyware:
    http://www.SUPERAntiSpyware.com/
  • Microsoft security scanner:
    http://www.Microsoft.com/security/scanner/en-us/default.aspx
  • Windows Defender:
    http://Windows.Microsoft.com/en-us/Windows/using-Defender
  • Spybot Search & Destroy:
    http://www.safer-networking.org/en/index.html
  • Kasperky free Security Scan:
    http://www.Kaspersky.com/security-scan

  Alternatively, you can write a check for an infection rootkit TDSSKiller.

  • Utility anti-rootkit TDSSKiller:
    http://support.Kaspersky.com/5350?El=88446

  See also:

  • "Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked
  • https://support.Mozilla.org/KB/troubleshoot-Firefox-issues-caused-malware

• After the download of 33.0, pages non-mozilla give unable to connect error, firewall exception has not helped

  Now, I get this error:
  Unable to connect

  Firefox can't establish a connection to the server www.fanfiction.net.
  Firefox can't establish a connection to the server www.gmail.com.
  Firefox can't establish a connection with the server at www.facebook.com.
  Firefox can't establish a connection to the server at www.youtube.com.

     The site could be temporarily unavailable or too busy. Try again in a few moments.
     If you are unable to load any pages, check your computer's network connection.
  

     If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the Web.
  

  can connect at all on pages, firefox wasn't already on my list of firewall, added to the list without change

  The announcement of chrome, which I prefer not to use if avoidable, any help or advice would be welcome.

  Make a check of malware with several malware scanning of programs on the Windows computer.
  Please scan with all programs, because each program detects a different malicious program.
  All of these programs have free versions.

  Make sure that you update each program to get the latest version of their databases before scanning.

  • Malwarebytes' Anti-Malware:
    http://www.Malwarebytes.org/MBAM.php
  • AdwCleaner:
    http://www.bleepingcomputer.com/download/adwcleaner/
    http://www.Softpedia.com/get/antivirus/removal-tools/AdwCleaner.shtml
  • SuperAntispyware:
    http://www.SUPERAntiSpyware.com/
  • Microsoft security scanner:
    http://www.Microsoft.com/security/scanner/en-us/default.aspx
  • Windows Defender:
    http://Windows.Microsoft.com/en-us/Windows/using-Defender
  • Spybot Search & Destroy:
    http://www.safer-networking.org/en/index.html
  • Kasperky free Security Scan:
    http://www.Kaspersky.com/security-scan

  Alternatively, you can write a check for an infection rootkit TDSSKiller.

  • Utility anti-rootkit TDSSKiller:
    http://support.Kaspersky.com/5350?El=88446

  See also:

  • "Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked
  • https://support.Mozilla.org/KB/troubleshoot-Firefox-issues-caused-malware

• I downloaded Bittorrent and Utorrent via Chrome and Firefox several times, but then the proggram does nothing when I try to install or open it.

  I searched on google, I searched on everywhere wherever I can, but I have not found the right solution. I saw a solution on firefox that says type "scanWhenDone" on the "subject: config' page, but I've typed and there is no preferences on my firefox named 'browser.download.scanWhenDone'." What should I do now? I need a torrent software immediately. Help, please!

  Looks like it's a systemic problem, because it will not open in Firefox or Chrome.

  This may or may not help but you can follow the steps listed below

  • https://support.Mozilla.org/en-us/KB/cant-download-or-save-files

  Do a check with some malware malware, analysis of programs on the Windows computer.
  
  Please scan with all programs, because each program detects a different malicious program.
  
  All of these programs have free versions.

  Make sure that you update each program to get the latest version of their databases before scanning.

  • Malwarebytes' Anti-Malware:
    http://www.Malwarebytes.org/MBAM.php
  • AdwCleaner:
    http://www.bleepingcomputer.com/download/adwcleaner/
    http://www.Softpedia.com/get/antivirus/removal-tools/AdwCleaner.shtml
  • SuperAntispyware:
    http://www.SUPERAntiSpyware.com/
  • Microsoft security scanner:
    http://www.Microsoft.com/security/scanner/en-us/default.aspx
  • Windows Defender: Home Page:
    http://www.Microsoft.com/Windows/products/winfamily/Defender/default.mspx
  • Spybot Search & Destroy:
    http://www.safer-networking.org/en/index.html
  • Kasperky free Security Scan:
    http://www.Kaspersky.com/security-scan

  Alternatively, you can write a check for an infection rootkit TDSSKiller.

  • Utility anti-rootkit TDSSKiller:
    http://support.Kaspersky.com/5350?El=88446

  See also:

  • "Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked

  You can try the software alternative torrent if you / BitTorrent does not open.

  • Deluge BitTorrent client
  • qBittorrent
  • BitLord
  • FinalTorrent
  • BitComet

• If you use Firefox to connect to facebook, I get a message on the download of anti-malware programs. How can I stop this?

  A few days ago, I tried to connect to Facebook to play games, chat and so on. After filling in the username and password, I get a message telling me it looks like I have malware on my computer and I need to download certain types of anti-malware program to clean my computer. This only happens when using Firefox. How can I get rid of this? I tried to remove and reinstall Firefox. I ran two major anti-malware programs that work on my laptop. If it is a legitimate program from Fb, I would like the option to refuse. I did not have the choice. I can connect to Fb on Google Chrome without problems, and so I have to conclude that this is a problem with Firefox. Any ideas? I tried to contact Fb, but so far there has been no response.

  If you get a pop-up message asking to put plugins or Firefox updated or anti-malware analysis then this message probably is a scam and you should never respond to such reporting to avoid being infected by malware.

  • Don't update Firefox via "> about" or by downloading and installing Firefox from Mozilla and server never using a popup or a link on a web page.
  • Plugins should be updated only through the plugin itself, or by visiting the home page of the plugin.

  Make a check of malware with several malware scanning of programs on the Windows computer.
  Please scan with all programs, because each program detects a different malicious program.
  All of these programs have free versions.

  Make sure that you update each program to get the latest version of their databases before scanning.

  • Malwarebytes' Anti-Malware:
    http://www.Malwarebytes.org/MBAM.php
  • AdwCleaner:
    http://www.bleepingcomputer.com/download/adwcleaner/
    http://www.Softpedia.com/get/antivirus/removal-tools/AdwCleaner.shtml
  • SuperAntispyware:
    http://www.SUPERAntiSpyware.com/
  • Microsoft security scanner:
    http://www.Microsoft.com/security/scanner/en-us/default.aspx
  • Windows Defender:
    http://Windows.Microsoft.com/en-us/Windows/using-Defender
  • Spybot Search & Destroy:
    http://www.safer-networking.org/en/index.html
  • Kasperky free Security Scan:
    http://www.Kaspersky.com/security-scan

  Alternatively, you can write a check for an infection rootkit TDSSKiller.

  • Utility anti-rootkit TDSSKiller:
    http://support.Kaspersky.com/5350?El=88446

  See also:

  • "Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked

• When you browse my new windows 8.1 PC I get tabs opens asking me to download all sorts of things that don't look at how lagitemate-

  I just got my new windows 8.1 PC and downloaded firefox 30 on it. When I get the net surfingf - new tabs to open of their own accord. These pages tabs of areweb recommend downloads of various programs or deliver a virus or a warning maleware and recommending that I call a phone number to get technical support for problems he reports. I know theses are scams, but I can't figure out how to stop this action in the firefox browser. I have other PC with the same version of Firefox on them and I put matching all the parameters that I can find. Can someone help me with this problem please? I'm pulling my hair out - and there is not a lot of hair left. Thank you

  Make a check of malware with several malware scanning of programs on the Windows computer.
  Please scan with all programs, because each program detects a different malicious program.
  All of these programs have free versions.

  Make sure that you update each program to get the latest version of their databases before scanning.

  • Malwarebytes' Anti-Malware:
    http://www.Malwarebytes.org/MBAM.php
  • AdwCleaner:
    http://www.bleepingcomputer.com/download/adwcleaner/
    http://www.Softpedia.com/get/antivirus/removal-tools/AdwCleaner.shtml
  • SuperAntispyware:
    http://www.SUPERAntiSpyware.com/
  • Microsoft security scanner:
    http://www.Microsoft.com/security/scanner/en-us/default.aspx
  • Windows Defender:
    http://Windows.Microsoft.com/en-us/Windows/using-Defender
  • Spybot Search & Destroy:
    http://www.safer-networking.org/en/index.html
  • Kasperky free Security Scan:
    http://www.Kaspersky.com/security-scan

  Alternatively, you can write a check for an infection rootkit TDSSKiller.

  • Utility anti-rootkit TDSSKiller:
    http://support.Kaspersky.com/5350?El=88446

  See also:

  • "Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked

• Why I can't download on many sites? I'm new tab or about message empty and a white screen.

  This happens more frequently... PDFs, statements, in particular.

  Start the computer in Mode safe mode with network support Windows (on the startup screen, press F8) as a test to see if that helps.

  Do a check with some malware malware, analysis of programs on the Windows computer.
  
  Please scan with all programs, because each program detects a different malicious program.
  
  All of these programs have free versions.

  Make sure that you update each program to get the latest version of their databases before scanning.

  • Malwarebytes' Anti-Malware:
    http://www.Malwarebytes.org/MBAM.php
  • AdwCleaner:
    http://www.bleepingcomputer.com/download/adwcleaner/
    http://www.Softpedia.com/get/antivirus/removal-tools/AdwCleaner.shtml
  • SuperAntispyware:
    http://www.SUPERAntiSpyware.com/
  • Microsoft security scanner:
    http://www.Microsoft.com/security/scanner/en-us/default.aspx
  • Windows Defender: Home Page:
    http://www.Microsoft.com/Windows/products/winfamily/Defender/default.mspx
  • Spybot Search & Destroy:
    http://www.safer-networking.org/en/index.html
  • Kasperky free Security Scan:
    http://www.Kaspersky.com/security-scan

  Alternatively, you can write a check for an infection rootkit TDSSKiller.

  • Utility anti-rootkit TDSSKiller:
    http://support.Kaspersky.com/5350?El=88446

  See also:

  • "Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked

• I can't access some websites using Firefox. For my own site, I get "file not found". My Yahoo downloads in the form of text. No problems with browsers IE or Chrome

  I can't access some websites using Firefox. Pages say "File not found" or in the case of Yahoo and Facebook, they resemble the on-screen text files. No problems with my computer and it is not the case with my browsers IE and Chrome. Already deleted and reinstalled Firefox and it has not solved the problem

  You can also do a check of malware with some digitization programs of malicious software on the Windows computer.
  
  Please scan with all programs, because each program detects a different malicious program.
  
  All of these programs have free versions.

  Make sure that you update each program to get the latest version of their databases before scanning.

  • Malwarebytes' Anti-Malware:
    http://www.Malwarebytes.org/MBAM.php
  • AdwCleaner:
    http://www.bleepingcomputer.com/download/adwcleaner/
    http://www.Softpedia.com/get/antivirus/removal-tools/AdwCleaner.shtml
  • SuperAntispyware:
    http://www.SUPERAntiSpyware.com/
  • Microsoft security scanner:
    http://www.Microsoft.com/security/scanner/en-us/default.aspx
  • Windows Defender: Home Page:
    http://www.Microsoft.com/Windows/products/winfamily/Defender/default.mspx
  • Spybot Search & Destroy:
    http://www.safer-networking.org/en/index.html
  • Kasperky free Security Scan:
    http://www.Kaspersky.com/security-scan

  Alternatively, you can write a check for an infection rootkit TDSSKiller.

  • Utility anti-rootkit TDSSKiller:
    http://support.Kaspersky.com/5350?El=88446

  See also:

  • "Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked

• my gmail fails to load from firefox download 26.0?

  I have my homepage set to my email address, but since the last download the mail fails to download.
  I deleted the cache and cookies and even reset Firefox without result. Please notify.

  This laptop is running windows 7 (64-bit)

  If clearing cookies doesn't work, then it is possible that the cookies.sqlite file that stores the cookies is corrupted.

  Rename (or delete) cookies.sqlite (cookies.sqlite.old) and delete the other files of cookies as cookies.sqlite - journal in the profile folder of Firefox in the case where the cookies.sqlite file has been corrupted.

  • http://KB.mozillazine.org/cookies
  • https://support.Mozilla.org/KB/deleting+cookies

  You can also do a check of malware with some digitization programs of malicious software on the Windows computer.
  
  Please scan with all programs, because each program detects a different malicious program.
  
  All of these programs have free versions.

  Make sure that you update each program to get the latest version of their databases before scanning.

  • Malwarebytes' Anti-Malware:
    http://www.Malwarebytes.org/MBAM.php
  • AdwCleaner:
    http://www.bleepingcomputer.com/download/adwcleaner/
    http://www.Softpedia.com/get/antivirus/removal-tools/AdwCleaner.shtml
  • SuperAntispyware:
    http://www.SUPERAntiSpyware.com/
  • Microsoft security scanner:
    http://www.Microsoft.com/security/scanner/en-us/default.aspx
  • Windows Defender: Home Page:
    http://www.Microsoft.com/Windows/products/winfamily/Defender/default.mspx
  • Spybot Search & Destroy:
    http://www.safer-networking.org/en/index.html
  • Kasperky free Security Scan:
    http://www.Kaspersky.com/security-scan

  Alternatively, you can write a check for an infection rootkit TDSSKiller.

  • Utility anti-rootkit TDSSKiller:
    http://support.Kaspersky.com/5350?El=88446

  See also:

  • "Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked