Download purchased will not be installed.
I bought and downloaded Adobe Photo Elements, V13 for Win and Adobe Photoshop elements V13 in the amount of $99.99. The downloads were not working. I think the download worked okay, but installation will not work. I tried many attempts to get a refund. I can't disable applications because they would not install. Don't know where to turn because Adobe has no support to speak of a 'hot body '. Someone else had a similar problem?
This message indicates a corrupted or incomplete download.
Try to download again from products download Photoshop Elements | 10, 11, 12, 13
If you really want a refund, see return, cancel or Exchange an Adobe order
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1. do you get an error message?
Follow the steps below and check them off if they help.
Step 1:
I suggest that you try to install the updates in a clean boot State.
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Step 2:
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Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="" -="" mark="" twain="" said="" it="">->
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Hi, Cédric,.
Try this fixit-
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