Download the firmware from the 3030 VPN concentrator?
Hello
I would like to download a newer firmware our vpn concentrator but wish to download a copy of the old firmware. Is this possible and how can I do? It seems that the only option is to download, as well as a fall on a document that indicate how to go back but still doesn't explain not how can I get a copy of the old firmware. Thank you
I think that Cisco pulls some of the older minor revisions out of the web for major versions when the image becomes a bit old. 3.5 (3), you should be fine with 3.6 (which is available for download). You cannot copy the picture from the hub as far as I know.
Tags: Cisco Security
Similar Questions
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I've got a 3030 VPN concentrator with 4.0.1 B. I OS release have implemented a policy of BW for the VPN site - to many. Is it possible to check/see if the policy is applied (for example, deleted if traffic over the limit)?
Thank you, Meg
Monitoring - statistics - bandwidth Mgmt should give you some details.
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Redundancy of VPN concentrator
Hello
I have some doubts on the VRRP process in VPN concentrators.
(1) the shared address group (private and public) is the same as addresses real Ip of the master, correct?
For example, if I have it set up like this:
Master: public (10.10.10.1); private (20.20.20.1)
Backup: public (10.10.10.2); private (20.20.20.2)
Shared group address must be: public (10.10.10.1) and private (20.20.20.1), correct?
(2) if I already have a configured VPN concentrator and I would like to had another one for redundancy, and I maintain the same IP address as before for the master, I don't need to change anything to the neighbors of the VPN concentrator, right?
(3) if the master goes down, the backup will take over VPN connections, users will always use the same IP address that before to connect by VPN. However if I want to access the administration of backup should I always access the correct 20.20.20.2?
Thank you.
Best regards
Norberto
Yes, you are absolutely right with your 3 statements.
With your second question, if you want to add another VPN hub for redundancy, you can actually use the other VPN concentrator configuration and simply change the ip address that you assign to the public and private interfaces is unique. Everything must be the same it is the shared group addresses, as well as the role as a slave instead of master.
Here is more information about VRRP for your reference:
http://www.Cisco.com/en/us/products/HW/vpndevc/ps2284/products_tech_note09186a0080094490.shtml
Hope that helps.
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Failover with VPN concentrator
Hi all
We have unique VPN concentrator which is the single point of failure, so need your help to mitigate the same
The topology diagram is attached
Site A and Site B.
Site B has internet gateways where we have existing VPN.
The intention to introduce the site A & Concentrator VPN gateway VPN is set as well
Our design is provided for in
Connectivity between the two locations & other office is managed by BGP.
Default route is pointing at the Internet gateway.
Info by the Internet Segment.
· We have the SP independent IP range
· Switching between 2 SP to site B is obtained by using the iBGP and eBGP
Challenge: VPN concentrator single Point of failure (the Cisco VPN concentrator 3000)
Here are the design goals
· Implement internet gateways to the Site - A which will have redundancy level of Portal Site
· Place on the VPN concentrator, which will act as a switch between site
o If the concentrator vpn site B is out of box A VPN site must support all traffic.
Concentrator VPN active o replica of Site B
Is it possible to achieve the objectives of design.
Please help about the VPN concentrator... How I can set VPN concentrator in failover mode... Just as we do firewalls?
Help, please
Hi yogesh,
Concentrator VPN supports failover through VRRP. Please find the following for your reference document:
http://www.Cisco.com/en/us/products/HW/vpndevc/ps2284/products_tech_note09186a0080094490.shtml
As for the addition of failover for VPN concentrator, you happen to have a spare hub VPN to run VRRP?
Don't know if you know, however, VPN concentrator comes end of life and the last delivery date was November 2007, as a result, you will not be able to buy VPN concentrator more.
Here's the EOL notificatin for your reference:
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I don't know if it's possible, but I have a couple of test that must be accomplished where several firmware is requested to be downloaded on the pcb. So, whenever I need to open Flash Pro (microsemi) and download the firmware for the Actel FPGA and then come back to labview. I wonder if there is a way to do it since my labview Vi so firmware will download automatically?
Thank you
You should be able to make TCL scripts inside your Flash Pro software. They have a macro generator which will just imitate what you do. Save this TCL file. You can then load Flash Pro via the Exec System with a parameter pointing to this script file. Flash Pro will then run this script and close once.
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aid required for the image backup vpn concentrator
Hi, I am unable to download the vpn concentrator ios image to the tftp server. is someone can pls tell me what is the procedure for that. I can't find good documentation on it. pls help someone.
concerning
Assane
Assane,
You try to save the image of the hub to the VPN concentrator. Like the 4.7.2.D or the version E or F of the code. If this is the case, it is not possible to copy the image file from the hub to the tftp server.
You must download the CEC file.
He had an answer to your question earlier, but it pointed you on how to make a backup of your CONFIGURATION file.
If this answers your question, feel free to write it down.
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Update the firmware from E4200v2 to 2.0.37.131047
I hope that I don't have a big mistake buying Cisco... I just bought 3 routers E4200v2. As I am preparing to install, I try to update the firmware of 2.0.26-> 2.0.37. I downloaded the zip file from the site of Cisco technical support and when unzipped the file is named FW_E4200_2.0.37.131047.SSA. When I try to do a manual update of the Admin page, I immediately get an image file is incorrect error.
I downloaded the file three times in total on 2 separate networks and have tried three different browsers to try the update, with the same error. Support chat sessions proved worthless, they seem very scripted and the last of them has always tried to sell me a support contract...
I want to stay with the classic firmware, even if there is no current bugs. Someone at - it a 'good' copy firmware 131047? It seems to me that one on the Cisco site is broken.
You can rename the file FW_E4200_2.0.37.131047.SSA in FW_E4200_2.0.37.131047.IMG or update the automatic firmware on the router page (this 2.0.37.131047 firmware will allow you to update manually to 2.1.38.138880).
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How can I download the firmware for another platform
Hello. I am trying to download the update of firmware for WRT160N (HW ver3) for a router connected to a XP machine.
I download a bin file from a Mac and the download page for show me, but I think that's a Mac - I need the (32-bit) version of Windows XP (exe file)?
Anyone know the direct link to download XP?
p.s. I can't connect the XP machine to the Internet, it should be uploaded on the Mac.
Firmware is not executable. You downloaded the bin file, which is the firmware file. Access to your administration pages of routers and fine to the firmware upgrade section and follow the instructions, and that it points to the bin file.
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Can not download the latest firmware for RVS 4000
I tried to download the latest firmware for a few weeks. Download simply told to leave, and then times out after a few minutes. The download page shows that 1.2.10 version was published on 02/09/2008 and I can download the information/notes very well.
Probble because it is on an FTP server and the RVS4000 cannot FTP at all. Once I got to spend 1.2 FTP now works fine. I had to download it from my office, rather than at home. I must say, now FTP works fine. They did a really great job on this version of the firmware.
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VPN concentrator to transmit user group information to the IAS server?
All,
the feeling that the answer will be no, but we have replaced our MS RAS server using a VPN 3030 using an IAS server for authentication on a Win2k3 domain. The question we have is that some people share files FCP with people from other groups. HIA just validates the user password and verifies that they are in a private network allowed virtual group, which is then allowing them access more than they should, is it all the same for the hub the information on an IAS to control server as well? If not, does anyone know how to check popular ID using the remote VPN access are in the right group to which they are connected?
Sorry I think I did the above clear as mud!
Do not know your question, but you can cause the IAS server to assign a group to a user by adding the attribute class to a specific IAS security policy. Add class = OU = groupname; (do not omit the semicolon) for the attributes RADIUS IAS policy against which a user will be auth, and this will have an impact to the 3030, which will assign them to the appropriate group.
I hope this helps.
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ASA Anyconnect VPN do not work or download the VPN client
I have a Cisco ASA 5505 that I try to configure anyconnect VPN and thought, I've changed my setup several times but trying to access my static public IP address of the external IP address to download the image, I am not able to. Also when I do a package tracer I see he has been ignored through the acl when the packets from side to the ASA via port 443, it drops because of the ACL. My DMZ so will he look like something trying to access the ASA via the VPN's going to port 443. Here is my config
XXXX # sh run
: Saved
:
ASA Version 8.4 (3)
!
hostname XXXX
search for domain name
activate pFTzVNrKdD9x5rhT encrypted password
zPBAmb8krxlXh.CH encrypted passwd
names of
!
interface Ethernet0/0
Outside-interface description
switchport access vlan 20
!
interface Ethernet0/1
Uplink DMZ description
switchport access vlan 30
!
interface Ethernet0/2
switchport access vlan 10
!
interface Ethernet0/3
switchport access vlan 10
!
interface Ethernet0/4
Ganymede + ID description
switchport access vlan 10
switchport monitor Ethernet0/0
!
interface Ethernet0/5
switchport access vlan 10
!
interface Ethernet0/6
switchport access vlan 10
!
interface Ethernet0/7
Description Wireless_AP_Loft
switchport access vlan 10
!
interface Vlan10
nameif inside
security-level 100
IP 192.168.10.1 255.255.255.0
!
interface Vlan20
nameif outside
security-level 0
IP address x.x.x.249 255.255.255.248
!
Vlan30 interface
no interface before Vlan10
nameif dmz
security-level 50
IP 172.16.30.1 255.255.255.0
!
boot system Disk0: / asa843 - k8.bin
passive FTP mode
DNS lookup field inside
DNS domain-lookup outside
DNS domain-lookup dmz
DNS server-group DefaultDNS
Name-Server 8.8.8.8
Server name 8.8.4.4
search for domain name
network obj_any1 object
subnet 0.0.0.0 0.0.0.0
network of the Webserver_DMZ object
Home 172.16.30.8
network of the Mailserver_DMZ object
Home 172.16.30.7
the object DMZ network
172.16.30.0 subnet 255.255.255.0
network of the FTPserver_DMZ object
Home 172.16.30.9
network of the Public-IP-subnet object
subnet x.x.x.248 255.255.255.248
network of the FTPserver object
Home 172.16.30.8
network of the object inside
192.168.10.0 subnet 255.255.255.0
network of the VPN_SSL object
10.101.4.0 subnet 255.255.255.0
outside_in list extended access permit tcp any newspaper object Mailserver_DMZ eq www
outside_in list extended access permit tcp any newspaper EQ 587 Mailserver_DMZ object
outside_in list extended access permit tcp any newspaper SMTP object Mailserver_DMZ eq
outside_in list extended access permit tcp any newspaper of the Mailserver_DMZ eq pop3 object
outside_in list extended access permit tcp any newspaper EQ 2525 Mailserver_DMZ object
outside_in list extended access permit tcp any newspaper of the Mailserver_DMZ eq imap4 object
outside_in list extended access permit tcp any newspaper EQ 465 Mailserver_DMZ object
outside_in list extended access permit tcp any newspaper EQ 993 Mailserver_DMZ object
outside_in list extended access permit tcp any newspaper EQ 995 object Mailserver_DMZ
outside_in list extended access permit tcp any newspaper EQ 5901 Mailserver_DMZ object
outside_in list extended access permit tcp any newspaper Mailserver_DMZ eq https object
Note access list ACL for VPN Tunnel from Split vpn_SplitTunnel
vpn_SplitTunnel list standard access allowed 192.168.10.0 255.255.255.0
pager lines 24
Enable logging
timestamp of the record
exploitation forest-size of the buffer to 8192
logging trap warnings
asdm of logging of information
Within 1500 MTU
Outside 1500 MTU
MTU 1500 dmz
local pool VPN_SSL 10.101.4.1 - 10.101.4.4 255.255.255.0 IP mask
ICMP unreachable rate-limit 1 burst-size 1
ASDM image disk0: / asdm - 647.bin
don't allow no asdm history
ARP timeout 14400
NAT (inside, outside) static source inside inside static destination VPN_SSL VPN_SSL
NAT (exterior, Interior) static source VPN_SSL VPN_SSL
!
network obj_any1 object
NAT static interface (indoor, outdoor)
network of the Webserver_DMZ object
NAT (dmz, outside) static x.x.x.250
network of the Mailserver_DMZ object
NAT (dmz, outside) static x.x.x.. 251
the object DMZ network
NAT (dmz, outside) static interface
Access-group outside_in in external interface
Route outside 0.0.0.0 0.0.0.0 x.x.x.254 1
Timeout xlate 03:00
Pat-xlate timeout 0:00:30
Timeout conn 01:00 half-closed 0:10:00 udp 0:02:00 icmp 0:00:02
Sunrpc timeout 0:10:00 h323 0:05:00 h225 mgcp from 01:00 0:05:00 mgcp-pat 0:05:00
Sip timeout 0:30:00 sip_media 0:02:00 prompt Protocol sip-0: 03:00 sip - disconnect 0:02:00
Timeout sip-provisional-media 0:02:00 uauth 0:05:00 absolute
timeout tcp-proxy-reassembly 0:01:00
Floating conn timeout 0:00:00
dynamic-access-policy-registration DfltAccessPolicy
AAA-server protocol Ganymede HNIC +.
AAA-server host 192.168.10.2 HNIC (inside)
Timeout 60
key *.
identity of the user by default-domain LOCAL
Console HTTP authentication AAA HNIC
AAA console HNIC ssh authentication
Console AAA authentication telnet HNIC
AAA authentication secure-http-client
http 192.168.10.0 255.255.255.0 inside
No snmp server location
No snmp Server contact
Server enable SNMP traps snmp authentication linkup, linkdown cold start
Crypto ca trustpoint localtrust
registration auto
Configure CRL
Crypto ca trustpoint VPN_Articulate2day
registration auto
name of the object CN = vpn.articulate2day.com
sslvpnkey key pair
Configure CRL
Telnet 192.168.10.0 255.255.255.0 inside
Telnet timeout 30
SSH 192.168.10.0 255.255.255.0 inside
SSH timeout 15
SSH version 2
Console timeout 0
No vpn-addr-assign aaaDHCP-client update dns
dhcpd dns 8.8.8.8 8.8.4.4
dhcpd outside auto_config
!
dhcpd address 192.168.10.100 - 192.168.10.150 inside
dhcpd allow inside
!
dhcpd address dmz 172.16.30.20 - 172.16.30.23
dhcpd enable dmz
!
a basic threat threat detection
Statistics-list of access threat detection
no statistical threat detection tcp-interception
authenticate the NTP
NTP server 192.168.10.2
WebVPN
allow outside
AnyConnect image disk0:/anyconnect-linux-64-3.1.06079-k9.pkg 1
AnyConnect enable
tunnel-group-list activate
internal VPN_SSL group policy
VPN_SSL group policy attributes
value of server DNS 8.8.8.8
client ssl-VPN-tunnel-Protocol
Split-tunnel-policy tunnelspecified
value of Split-tunnel-network-list vpn_SplitTunnel
the address value VPN_SSL pools
WebVPN
activate AnyConnect ssl dtls
AnyConnect Dungeon-Installer installed
AnyConnect ssl keepalive 15
AnyConnect ssl deflate compression
AnyConnect ask enable
ronmitch50 spn1SehCw8TvCzu7 encrypted password username
username ronmitch50 attributes
type of remote access service
type tunnel-group VPN_SSL_Clients remote access
attributes global-tunnel-group VPN_SSL_Clients
address VPN_SSL pool
Group Policy - by default-VPN_SSL
tunnel-group VPN_SSL_Clients webvpn-attributes
enable VPNSSL_GNS3 group-alias
type tunnel-group VPN_SSL remote access
!
class-map inspection_default
match default-inspection-traffic
!
!
type of policy-card inspect dns preset_dns_map
parameters
maximum message length automatic of customer
message-length maximum 512
Policy-map global_policy
class inspection_default
inspect the preset_dns_map dns
inspect the ftp
inspect h323 h225
inspect the h323 ras
inspect the rsh
inspect the rtsp
inspect sqlnet
inspect the skinny
inspect sunrpc
inspect xdmcp
inspect the sip
inspect the netbios
inspect the tftp
Review the ip options
inspect esmtp
!
global service-policy global_policy
context of prompt hostname
no remote anonymous reporting call
call-home
Profile of CiscoTAC-1
no active account
http https://tools.cisco.com/its/service/oddce/services/DDCEService destination address
email address of destination [email protected] / * /
destination-mode http transport
Subscribe to alert-group diagnosis
Subscribe to alert-group environment
Subscribe to alert-group monthly periodic inventory
monthly periodicals to subscribe to alert-group configuration
daily periodic subscribe to alert-group telemetry
Cryptochecksum:d41d8cd98f00b204e9800998ecf8427e
: endXXXX #.
You do not have this configuration:
object network DMZ nat (dmz,outside) static interface
Try and take (or delete):
object network DMZ nat (dmz,outside) dynamic interface
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problem of traffic flow with tunnel created the network with a tunnel to a VPN concentrator
Hi, I worked with Cisco and the seller for 2 weeks on this.II am hoping that what we are witnessing will ring a Bell with someone.
Some basic information:
I work at a seller who needs from one site to the other tunnel. There are currently 1 site to another with the seller using a Juniper SSG, which works without incident in my system. I'm transitioning to routers Cisco 2811 and put in place a new tunnel with the seller for the 2800 uses a different public ip address in my address range. So my network has 2 tunnels with the provider that uses a Cisco VPN concentrator. The hosts behind the tunnel use 20x.x.x.x public IP addresses.
My Cisco router will create a tunnel, but I can't not to hosts on the network of the provider through the Cisco 2811, but I can't get through the tunnel of Juniper. The seller sees my packages and provider host meets them and sends them to the tunnel. They never reach the external interface on my Cisco router.
I'm from the external interface so that my endpoint and the peers are the same IP address. (note, I tried to do a static NAT and have an address of tunnel and my different host to the same result.) Cisco has confirmed that I do have 2 addresses different and this configuration was a success with the creation of another successful tunnels toa different network.)
I tested this configuration on a network of transit area before moving the router to the production network and my Cisco 2811 has managed to create the tunnel and ping the inside host. Once we moved the router at camp, we can no longer ping on the host behind the seller tunnel. The seller assured me that the tunnel setting is exactly the same, and he sees his host to send traffic to the tunnel. The seller seems well versed with the VPN concentrator and manages connections for many customers successfully.
The seller has a second VPN concentrator on a separate network and I can connect to this VPN concentrator with success of the Cisco 2811 who is having problems with the hub, which has also a tunnel with Gin.
Here is what we have done so far:
(1) confirm the config with the help of Cisco 2811. The tunnel is up. SH cyrpto ipa wristwatch tunnel upward.
(2) turn on Nat - T side of the tunnel VPN landscapers
(3) confirm that the traffic flows properly a tunnel on another network (which would indicate that the Cisco config is ok)
(4) successfully, tunnel and reach a different configuration hosting
(5) to confirm all the settings of tunnel with the seller
(6) the seller confirmed that his side host has no way and that it points to the default gateway
(7) to rebuild the tunnel from scratch
8) confirm with our ISP that no way divert traffic elsewhere. My gateway lSP sees my directly connected external address.
(9) confirm that the ACL matches with the seller
(10) I can't get the Juniper because he is in production and in constant useIs there a known issue with the help of a VPN concentrator to connect to 2 tunnels on the same 28 network range?
Options or ideas are welcome. I had countless sessions with Cisco webex, but do not have access to the hub of the seller. I can forward suggestions.
Here's a code
crypto ISAKMP policy 1
BA 3des
md5 hash
preshared authentication
Group 2
!
crypto ISAKMP policy 2
BA 3des
preshared authentication
Group 2Crypto ipsec transform-set mytrans aes - esp esp-sha-hmac
Crypto-map dynamic dynmap 30
Set transform-set RIGHTISAKMP crypto key
address No.-xauth interface FastEthernet0/0
Description $ETH-LAN$$ETH-SW-LAUNCH$$INTF-INFO-FE $ 0/0
IP255.255.255.240
IP access-group 107 to
IP access-group out 106
NAT outside IP
IP virtual-reassembly
route IP cache flow
automatic duplex
automatic speed
crypto mymap maplogging of access lists (applied outside to get an idea of what will happen. No esp traffic happens, he has never hits)
allowed access list 106 esp host
host newspaper
106 ip access list allow a whole
allowed access list 107 esp hosthost Journal
access-list 107 permit ip hosthost Journal access-list 107 permit ip host
host Journal
107 ip access list allow a wholeCrypto isa HS her
IPv4 Crypto ISAKMP Security Association
status of DST CBC State conn-id slot
QM_IDLE ASSETS 0 1010 "Mymap" ipsec-isakmp crypto map 1
Peer =.
Extend the 116 IP access list
access - list 116 permit ip hosthost (which is a public IP address))
Current counterpart:
Life safety association: 4608000 kilobytes / 2800 seconds
PFS (Y/N): N
Transform sets = {}
myTrans,
}OK - so I have messed around the lab for 20 minutes and came up with the below (ip are IP test:-)
(4) ip nat pool crypto-nat 10.1.1.1 10.1.1.1 prefix length 30 <> it comes to the new address of NAT
!
(1) ip nat inside source list 102 interface FastEthernet0/0 overload <> it comes to the interface by default NAT!
IP nat inside source map route overload of crypto-nat of crypto-nat pool <> it is the policy of the NAT function!
(6) access-list 101 permit ip 172.16.1.0 0.0.0.255 172.16.2.0 0.0.0.255 <> defines the IP source and destination traffic
!
(2) access-list 102 deny ip 172.16.1.0 0.0.0.255 172.16.2.0 0.0.0.255 <> does not NAT the normal communication
(3) access-list 102 deny ip 10.1.1.1 host 172.16.2.0 0.0.0.255 <> does not re - NAT NAT
(1) access-list 102 permit ip 172.16.1.0 0.0.0.255 any <> allows everyone else to use the IP Address of the interface for NAT
!
(5) crypto-nat route-map permit 5 <> condition for the specific required NAT
corresponds to the IP 101 <> game of traffic source and destination IP must be NAT'td(7) access list 103 permit ip 10.1.1.1 host 172.16.2.0 0.0.0.255 <> crypto acl
Then, how the works above, when a package with the what IP 172.16.1.0/24 source wants to leave the router to connect to google, say the source will change to IP interface (1). When 172.16.1.0/24 wants to talk to172.16.2.0/24, it does not get translated (2). When the remote end traffic equaled the following clause of NAT - the already NAT'td IP will not be affected again (3) when a host 172.16.1.0/24 wants to communicate with 172.16.2.20/24 we need a NAT NAT specific pool is required (4). We must define a method of specific traffic to apply the NAT with a roadmap (5) which applies only when the specific traffic (6), then simply define the interesting traffic to the VPN to initiate and enable comms (7) corresponding
-
BlackBerry Smartphones to install the Firmware from another provider?
My operator: Rogers
Device: 8900
Environment: BES Express 5.0.1
I need to install Device Software 5.0 to synchronize my public folders wireless.
Rogers only has not the 5.0 firmware updated. However, I found it for the 8900 on Vodafone UK downloads.
No damage in this load?
Operating system device provided are "released" by specific carriers once that they are certified and trained to their support technicians, but still, you are able to load any carrier the same model by following the instructions below.
Some users might worry that they will void their warranty of device by loading an OS from another carrier. There is really nothing to fear. Read more information on it here:
http://www.port3101.org/power-users/296-BlackBerry-OS-upgrade-including-betas-myths-dispelled.htmlMake a backup of your device first, using Desktop Manager > backup. Close the office at the end Manager.
1. download the OS files to the PC then install on the PC by running (double click) the downloaded file.
2. go in c:\program files Research in motion\apploader and delete the file named "vendor.xml."
3. plug in the BB and double-click on "Loader.exe." It is located in the same place as the above vendor.xml file. -
What has replaced the vpn concentrator?
Greenhorn here, I was not to sit in this place. We have three remote sites, sister of institutions, we share an app with. Host us the app. A site has a configuration of vpn concentrator, the other two use a leased from point to point line. They each have a router that connects to a single router. They want to replace the lines leased by using a vpn. Do the digging, I see that the hubs are EOL.
So, what is used to replace the hub today? What is a solution today from leased lines? They are all poor profit. My guess is that they will say look on Ebay for a hub if the solution is too expensive.
Thanks Jim
Jim
The package of security (CISCO2901-SEC/K9 or CISCO2921-SEC/K9) is the convenient way to get the combination of the router, the software and licenses you will need. I don't think that you need something more elaborate than one of these security packages.
I think one of these would be a good choice for you. It's been a while since I looked at the details of these routers. My recollection is that the 2921 offers more power, more interfaces and a few other benefits and would be attractive to many of us. But I think I understand your needs, I believe that the 2901 router cheaper and quite adequate for you.
HTH
Rick
-
Downloaded and updated firmware from sony istalled. No help.
Hello
Welcome to the community of Sony.
Try to perform all the steps here: http://www.kb.sony.com/selfservice/documentLink.do?externalId=C1005868
If the problem persists, perform a full system recovery. Restart the computer, keep pressing the F10 key continuously, press on enter key at the start of editing option, Recovery Wizard, select start and click on ignore VAIO Care rescue (if you do not want to back up data) to start the system recovery process.
You can contact Sony Service support team for further assistance Team here: http://esupport.sony.com/US/p/service.pl
Note: You can perform system recovery if you are using the same operating system installed at the factory.
Kind regards
Miguel
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