Download will not work :(

Hi I just bought the web and creative suite design 6 and have a serial number, but I can't get the download to work. I tried 3 TIMES. The first said that I didn't have the right program to open files .z7 so thought there was an error in the download and did it again to get the same answer. Then I downloaded a program called bitzipper which said that it would be that half worked as I could see that yes I have download it but bitzipper said there is nothing to extract. Given how long the download takes I don't especially want to keep doing it over and over again. I looked on here to see what a program called Alkami or something (sorry lost the page on that I was) is suppose to open first, then the download was to begin, but this does not happen. Your help is greatly appreciated as I am very frustrated.

See you soon

Have you tried the download from http://helpx.adobe.com/x-productkb/policy-pricing/cs6-product-downloads.html

Tags: Adobe

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