Downloaded addons but cannot find them in Thunderbird?

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  -Select your product and what you need help with

  -Click on the blue box "still need help? Contact us. "

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  Hi ROBERT,

  The reason why you get this message is because you are trying to install a version of Acrobat upgrade.

  During the upgrade, you will be asked to enter the serial number twice. The first option is when you enter the serial number for the product you have purchased.

  The second time, you must enter the serial number for the previous version.

  Therefore, please enter the serial number. the previous version of Acrobat on the second line.

  It will be useful.

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