Downloaded adobe shockwave and player and now web page bookmarks don't work
working on the ning site and has been invited to download plugins
Shockwave Flash Player: install_flashplayer11x32_mssd_aaa_aih
drive: install_reader11_uk_mssd_aaa_aih
and now web page bookmarks don't work in IE, Firefox and chrome.
What should do?
It seems that I did not properly create anchors
for some reason any it worked then after that upgrades the ID for anchors have been interpreted is no longer.
After checking a different machine, I found that the links were broken there also - something I should have checked earlier
I reinserted new "a href ="and 'a name =' and all is well again.
Thank you for your support
Tags: Firefox
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I spoke with a representative of Adobe yesterday who gave me a link to download the suite again and use my serial number to activate. I downloaded it 5 times and every time it says installation file is corrupt and eject the disc.
I spoke with a representative of Adobe a few minutes ago and he informed me that I can't contact a representative directly on my problem and I had to come here to get answers.
Remarkable software. Questionable tech support up to this point.
Does anyone know how can I do in order to get CS5 running again?
Thank you.
Here's my chat with an agent of Adobe yesterday:
...
Malick: You want to activate the product, correct?
Malick: We are still connected?
Jennifer Davis: Well, I had a product that has already been activated. Then I upgraded to El Capitan and migrated my old files on and now it gives me a screen of Adobe Photoshop CS5 Extended Trial. I have my serial number.
Malick: Please provide the product serial key.
Jennifer Davis: (provided serials)
Malick: Please allow me 1-2 minute (s) review the details of your account.
Jennifer Davis: OK. Thank you
Malick: Jennifer, you pull a software license option?
Jennifer Davis: Your file was uploaded successfully: Screen Shot 2016-07-30 at 7.07.13 PM.png.
Jennifer Davis: I'm not sure what you mean. I sent you a screenshot.
Malick: Jennifer, the key to this series is of Adobe Web Premium cs5
Jennifer Davis: Yes
Malick: and you have downloaded the wrong product is photoshop
Jennifer Davis: I don't understand.
Malick: Jennifer, I provided you a link please visit the link and select Adobe Web Premium link
Malick: then downlaod it and launch it and use serial keys accordingly
Malick: https://helpx.Adobe.com/Creative-Suite/KB/CS5-product-downloads.html
Jennifer Davis: OK. This should restore my activation?
Malick: Please uninstall the previous
Malick: and then install it
Jennifer Davis: Where should I go to uninstall?
Malick: product launch go to menu help-click Disable or disconnect
Jennifer Davis: I can not launch the product because it goes right to the screen right, I emailed you.
Malick: Alright
Malick: then click on the product
Malick: Sorry link *
Malick: and download the product
Malick: Select Adobe Web Premium link
Jennifer Davis: Also, it will interfere with my installation of Creative Suite CS4? I noticed that I can not open Photoshop CS4 now because it goes to CS5 rather.
Jennifer Davis: I am the download link now.
Malick: No, it won't create any problem with cs4
Jennifer Davis: When I click to open CS4, need me the same screen that I sent you.
Malick: This link is cs5 and serial key is also cs5
Jennifer Davis: Yes, but when I open any CS4 product that has also a CS5 of the same product, it does not open. Need me this same screen CS5.
Malick: Jennifer, cs4 is produced different.
Malick: Can you provide a serial CS4 key
Malick: ?
Malick:
Jennifer Davis: I understand that CS4 is a product different from CS5. It is also a separate issue I mention.
Malick: Please provide cs4 serial key.
Jennifer Davis: I download the CS5 link you sent as we speak. I insert the serial number for this product once it is downloaded.
Malick: Alright, so should I stay connected?
Jennifer Davis: However, I also have the question of where to uninstall the CS5 Web premium. I can uninstall each component in the file by using the backout package.
Jennifer Davis: Yes, please.
Jennifer Davis: A new question, which I have, is that I can not open my CS4 products if it also has a CS5 of the same product. For example, I can't open Photoshop CS4 because I have photoshop CS5.
Malick: No, there should be no problem with cs4.
Jennifer Davis: When I click on Photoshop CS4, it opens the screenshot I sent you earlier.
Malick: Jennifer, to check your question I need a serial key of cs4 please provide me with the serial key.
Jennifer Davis: Where can I find?
Jennifer Davis: As a side note, I found out where to uninstall them CS5.
Malick: There is no cs4 in your account
Malick: You have any alternative e-mail?
Jennifer Davis: I don't think I ever recorded. Where can I find it on my computer?
Jennifer Davis: (e-mail supplied)
Malick: No, it's no cs4 under him only acrobat and cs5 is here
Malick: You have the invoice of the product?
Jennifer Davis: Nope. I got it for several years, however. I check with my husband now.
Malick: well, let me know
Jennifer Davis: Your file was uploaded successfully: Screen Shot 2016-07-30 at 7.39.57 PM.png.
Jennifer Davis: Also, for some reason any download from the link you sent me stopped and said that I didn't have the permission to return to so I had to restart.
Malick: Please restart him.
Jennifer Davis: Since approximately 08-09
Jennifer Davis: I had CS4 since about 2008-09.
Malick: Jennifer, without serial key that I can not help you need to provide the invoice if you need of a serial of cs4 key
Jennifer Davis: Is not on my computer anywhere.? Some programs work and some aren't.
Malick: Jennifer, without serial key is not possible to provide any information
Jennifer Davis: I understand. But what I'm asking, is to find the key to series on my computer since I was still a bit of the product operation?
Malick: No, you can't find serial key system.
Jennifer Davis: is there any other information that could lead to my serial key?
Malick: We can help you if you have a valid invoice of the product.
Malick: or you must contact your dealer for advice
Jennifer Davis: Okay. So, how can I get my CS4 products rerun?
Malick: Jennifer, please contact your dealer regarding this issue.
Malick: You have downloaded cs5?
Jennifer Davis: thank you very much for your advice, but that was more than 15 years ago. I have no idea who my dealer was.
Jennifer Davis: , I'm working on CS5. He has 41 minutes go.
Malick: Jennifer, I'm leaving your case contact us view file number 0219302274
Malick: and please follow the instructions I provide allows you to install cs5
Jennifer Davis: Okay. Thank you.
Malick: If you encounter a problem, please contact us abck.
Malick: Thanks to contact Adobe. We are available 7 days a week, 24 hours a day. Bye!
Tell everyone you know who owns a Mac, including Apple employees... Migration of Mac and Time Machine NOT FUNCTION correctly with the Adobe program activations due to hidden folders are not included when Migration or Time Machine make their copies
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< re-titled by host >
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[The following is the user stevejobsfan0123. [I made minor changes to adapt to this presentation.]
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Quit Safari
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HelloPC powerful Max is a fake, a scam to force you to pay for it, while he has no advantage at all.
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See if you can access the internet using the safe mode with networking (repeatedly press F8 as you start).
If you are unable to access the internet, then you will need download the programs on another computer
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It will display all the infections in the report after you run - if it will not run changed the name of
TDSSKiller.exe to tdsskiller.com. If she finds something or not does not mean that you should not
check with the other methods below.
http://support.Kaspersky.com/viruses/solutions?QID=208280684Download malwarebytes and scan with it, run MRT and add Prevx to be sure that he is gone.
(If Rootkits run UnHackMe)Download - SAVE - go to where you put it-right on - click RUN AS ADMIN
Malwarebytes - free
http://www.Malwarebytes.org/products/malwarebytes_freeSuperAntiSpyware Portable Scanner - free
http://www.SUPERAntiSpyware.com/portablescanner.HTML?tag=SAS_HOMEPAGERun the malware removal tool from Microsoft
Start - type in the search box-> find MRT top - right on - click RUN AS ADMIN.
You should get this tool and its updates via Windows updates - if necessary, you can
Download it here.Download - SAVE - go to where you put it-right on - click RUN AS ADMIN
(Then run MRT as shown above.)Microsoft Malicious - 32-bit removal tool
http://www.Microsoft.com/downloads/details.aspx?FamilyId=AD724AE0-E72D-4F54-9AB3-75B8EB148356&displaylang=enMicrosoft Malicious removal tool - 64 bit
http://www.Microsoft.com/downloads/details.aspx?FamilyId=585D2BDE-367F-495e-94E7-6349F4EFFC74&displaylang=enalso install Prevx to be sure that it is all gone.
Download - SAVE - go to where you put it-right on - click RUN AS ADMIN
Prevx - Home - free - small, fast, exceptional CLOUD protection, working with others
security programs. It is a single scanner, VERY EFFICIENT, if it finds something to come back
here or use Google to see how to remove.
http://www.prevx.com/ <-->
http://info.prevx.com/downloadcsi.asp?prevx=Y <-->Choice of PCmag editor - Prevx-
http://www.PCMag.com/Article2/0, 2817,2346862,00.aspTry the demo version of Hitman Pro:
Hitman Pro is a second scanner reviews, designed to save your computer from malicious software
(viruses, Trojans, rootkits, etc.). who infected your computer despite safe
what you have done (such as antivirus, firewall, etc.).
http://www.SurfRight.nl/en/hitmanpro--------------------------------------------------------
If necessary here are some free online scanners to help the
http://www.eset.com/onlinescan/
-----------------------------------
Original version is now replaced by the Microsoft Safety Scanner
http://OneCare.live.com/site/en-us/default.htmMicrosoft safety scanner
http://www.Microsoft.com/security/scanner/en-us/default.aspx----------------------------------
http://www.Kaspersky.com/virusscanner
Other tests free online
http://www.Google.com/search?hl=en&source=HP&q=antivirus+free+online+scan&AQ=f&OQ=&AQI=G1--------------------------------------------------------
After the removal of malicious programs:
Also follow these steps for the General corruption of cleaning and repair/replace damaged/missing
system files.Start - type this in the search box-> find COMMAND at the top and RIGHT CLICK – RUN AS ADMIN
Enter this at the command prompt - sfc/scannow
How to fix the system files of Windows 7 with the System File Checker
http://www.SevenForums.com/tutorials/1538-SFC-SCANNOW-Command-System-File-Checker.htmlHow to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe) program
generates in Windows Vista cbs.log
http://support.Microsoft.com/kb/928228Also run CheckDisk, so we cannot exclude as much as possible of the corruption.
How to run check disk in Windows 7
http://www.SevenForums.com/tutorials/433-disk-check.html-----------------------------------------------------------------------
If we find Rootkits use this thread and other suggestions. (Run UnHackMe)
======================================
If necessary AFTER you are sure that the machine is clean of any malware. (DO NOT USE IF)
MALWARE IS STILL PRESENT).How to do a repair installation to repair Windows 7
http://www.SevenForums.com/tutorials/3413-repair-install.htmlI hope this helps.
Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle=""><- mark="" twain="" said="" it="">
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I got this error for a few months. Initially, I came across it trying to update Java, Adobe Reader and now RIM Blackberry Desktop Manager.
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2. don't you make changes on the computer before the show?This problem occurs because there is incorrect entries in the Shell folder of the user who is logged on to Microsoft Windows. When Windows Installer goes to the sale of Shell folder of the user who is logged on to the computer, Windows Installer cannot locate the correct entry.
The steps to correct this problem involve editing the Windows registry.
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Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following link:
http://Windows.Microsoft.com/en-us/Windows7/back-up-the-registry
a. Click Start and typeregedit in the search box start and press to enter.
b. find the following registry key:
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\User Shell dossiers\
c. remove the entries that show the path that is listed in the error message.You can also consult the steps in knowledge base article provided assistance:
http://support.Microsoft.com/kb/886549
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