Drive Blu - Ray won't remember Netflix login

I just bought the: Sony BDPS790 Blu - ray player 3D with Wi - Fi, which cost me a small fortune ($250).
I have only had it a few months, and already he has stopped to remember my Netflix login information. Now, I have to use the phone on my TV screen button to reenter the login information over and over again. This is quite ridiculous. Why so complicated? Why it's just usually don't forget data! It worked fine; now he doesn't. What the devil you all do? Your last update screw everything up? When are you going to remedy! I'm completely sick of returning my login information. Fix as soon as POSSIBLE or give me a refund. This player is undesirable more and more apparent to be just not support $ 250 piece
Also, why cannot use the phone to re-enter the data. Why do you have this feature disabled? The phone application is just too ridiculously dysfunctional as the player. What you all thinkng? Please fix it!

AJ777, I'm sorry!

Please do a factory reset on the player. Follow the steps below:

1. Press button on the remote control Sony.

2. Select Setup on the home menu using the left and right arrows.

3. Select the reset icon with top or down arrow key, and then press ENTER.

4. select Reset to Factory Default Settings.

5. follow the on-screen instructions.

After the reset, try to connect to Netflix and see if the player remembers your username.

If my post answered your question, please mark it as "accept as a Solution.

Tags: Sony Products

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