Drive Installation error message

I tried to get this question an answer for 4 years now.    I try not to use anything other than the original player and download it.  The version that I said its an older than the installed version (no idea how it happened).    It's the rror message I receive.   I need to know how to fix it.

problem signature:

Problem event name: BEX

Application name: AcroRd32.exe

Application version: 15.17.20050.61080

Application timestamp: 5774facd

Fault Module name: AcroRd32.exe

Fault Module Version: 15.17.20050.61080

Timestamp of Module error: 5774facd

Exception offset: 000eaa4b

Exception code: c0000417

Exception data: 00000000

OS version: 6.1.7600.2.0.0.768.3

Locale ID: 1033

Information has additional 1: 853

More information 2: 853a97648cd021fe2289f2ee4134b5a2

Additional information 3 c: 69 9

Additional information 4: 69c916c84b91525cf27033046f55f292

Read our privacy statement online:

http://go.microsoft.com/fwlink/?linkid=104288 & clcid = 0 x 0409

If the online privacy statement is not available, please read our offline privacy statement:

C:\Windows\System32\en-US\erofflps.txt

Hi deirdreann9 ,

Try to do the following:

Cleaning tool 1 - run which can be found here: http://labs.adobe.com/downloads/acrobatcleaner.html to remove traces of drive on the computer.

2 - restart the computer

3-download Adobe Reader here Installer: Adobe - Adobe Acrobat Reader DC Distribution , you can download the Version 11 but also DC (latest version).

4 - Press the Windows key + R on your keyboard, type the command, find the system, then click on Advance system settings.

5 - running > click Settings > click the Data Execution Prevention tab and then click on turn on DEP for all programs and services except those I select.

6 - click Add, locate the executable file for Adobe Reader and add it and click on apply.

Let us know if you face any problem.

Thank you!

Shivam

Tags: Acrobat

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