dropped some water on my MacBook pro retina 2014

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• MacBook Pro retina 2014 keeps restarting

  Hello

  My refurbished Macbook Pro has been reset continually in recent days, but done so much since I got the computer. I don't have a problem out of it first because it was only a few days, but now it's annoying, because sometimes I'm in the middle of a report and it resets any chance. If anyone can help me understand how to solve this problem, I would really appreciate it.

  That's what the report said that when the computer restarts again...

  Anonymous UUID:

  277B4EA4-9058-B2A7-1363-7AD57DA93BDD

  Kill Mar 29 16:19:37 2016

  Panic report *.

  panic (cpu 0 0xffffff8011a16df2 appellant): Kernel trap at 0x00000001001a0912, type 14 = page fault, registers:

  CR0: 0 X 0000000080010033, CR2: 0X00000001001A0912 CR3: 0X00000001A4ECD049 CR4: 0X00000000001627E0

  RAX: 0XFFFFFF8037198000, RBX: 0XFFFFFF80250DD000 RCX: 0 X 0000000000000001, RDX: 0X7FFFFFFFFFFFFFFF

  RER: 0XFFFFFF801DD8BB78, RBP: 0XFFFFFF801DD8BBC0, IHR: 0 X 0000000000000002 RDI: 0XFFFFFF8037198400

  R8: 0X00000000000002A7, R9: 0XFFFFFF801579C388, R10: 0 X 0000000000000000, R11: 0XFFFFFF8026ABDD20

  R12: 0XFFFFFF8012112F48, R13: 0XFFFFFF8012029750, R14: 0XFFFFFF8037198400 R15: 0XFFFFFF803716EC00

  RFL: 0 X 0000000000010282, RIP: 0X00000001001A0912, CS: 0000000000000008, SS 0 X: 0 X 0000000000000010

  Lack of CR2: 0x00000001001a0912, error code: 0 x 0000000000000011, CPU fault: lack of NX RID/user of 0x0

  Backtrace (CPU 0), frame: return address

  0xffffff801dd8b820: 0xffffff801192ad21

  0xffffff801dd8b8a0: 0xffffff8011a16df2

  0xffffff801dd8ba60: 0xffffff8011a33ca3

  0xffffff801dd8ba80: 0x1001a0912

  0xffffff801dd8bbc0: 0xffffff7f93904a68

  0xffffff801dd8bc00: 0xffffff7f93913b95

  0xffffff801dd8bc30: 0xffffff7f93905479

  0xffffff801dd8bc50: 0xffffff7f9396a6a8

  0xffffff801dd8bc70: 0xffffff7f939052dc

  0xffffff801dd8bca0: 0xffffff7f939136a1

  0xffffff801dd8bd00: 0xffffff8011eb6631

  0xffffff801dd8bd50: 0xffffff8011efde62

  0xffffff801dd8bdc0: 0xffffff80119e17de

  0xffffff801dd8be10: 0xffffff801192ef8c

  0xffffff801dd8be40: 0xffffff80119139f3

  0xffffff801dd8be90: 0xffffff801192429d

  0xffffff801dd8bf10: 0xffffff8011a0231a

  0xffffff801dd8bfb0: 0xffffff8011a344c6

  	Extensions of core in backtrace:
  	com.apple.iokit.IOAcceleratorFamily2 (156.16) [1259B80F-E4C5-3BC9-BED5-65B42289E8C 0]@0xffffff7f938e9000-> 0xffffff7f93957fff]
  	dependency: com.apple.iokit.IOPCIFamily (2.9) [05578B0B-C99C-3A87-9F3E-B4746D19CEF4] @ 7f92124000 0xffffff
  	dependency: com.apple.iokit.IOGraphicsFamily (2.4.1) [8922721D-5517-3883-BD3A-57422D0244A0] @0 xffffff7f929c7000
  	com.apple.driver.AppleIntelHD5000Graphics (10.0.6) [8B5EFA23 - 04D 4-3D2E-8520-512245 DE51BD]@0xffffff7f93966000-> 0xffffff7f939c5fff]
  	dependency: com.apple.iokit.IOSurface (97.4) [A4AE35B7-0C17-38F2-AD0D-A4C4B40196FB] @0xffffff7 f9289f000
  	dependency: com.apple.iokit.IOPCIFamily (2.9) [05578B0B-C99C-3A87-9F3E-B4746D19CEF4] @ 7f92124000 0xffffff
  	dependency: com.apple.iokit.IOGraphicsFamily (2.4.1) [8922721D-5517-3883-BD3A-57422D0244A0] @0 xffffff7f929c7000
  	dependency: com.apple.iokit.IOAcceleratorFamily2 (156.16) [1259B80F-E4C5-3BC9-BED5-65B42289E8 C0]@0xffffff7f938e9000

  Corresponding to the current thread BSD process name: plugin-container

  Mac OS version:

  14F1509

  Kernel version:

  14.5.0 Darwin kernel version: kills Sep 1 21:23:09 PDT 2015; root:XNU-2782.50.1~1/RELEASE_X86_64

  Kernel UUID: 06D286E3-A8A1-3BE7-A7EB-EAC6E0C69758

  Slide kernel:

  0 x 0000000011600000

  Text of core base: 0xffffff8011800000

  Text __HIB base: 0xffffff8011700000

  Name of system model: MacBookPro11, 1 (Mac-189A3D4F975D5FFC)

  Availability of the system in nanoseconds: 3336442471206

  last load kext to 4307476898: com.apple.filesystems.autofs 3.0 (addr 0xffffff7f9347f000 size 45056)

  Finally unloaded kext to 147183012433: com.apple.driver.AppleIntelLpssI2C 2.0.57 (addr 0xffffff7f938c6000 size 36864)

  kexts responsible:

  com Apple.filesystems.autofs 3.0

  com.apple.driver.AudioAUUC 1.70

  com.apple.driver.ApplePlatformEnabler 2.2.0d4

  com.apple.driver.AGPM 110.19.6

  com.apple.driver.X86PlatformShim 1.0.0

  com.apple.iokit.IOBluetoothSerialManager 4.3.6f3

  com.apple.driver.AppleHDA 272.18.3

  com.apple.driver.AppleUpstreamUserClient 3.6.1

  com.apple.driver.AppleOSXWatchdog 1

  com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.3.6f3

  com.apple.driver.AppleLPC 1.7.3

  com.apple.driver.AppleSMCLMU 2.0.7d0

  com.apple.driver.AppleThunderboltIP 2.0.2

  com.apple.driver.AppleCameraInterface 5.36.0

  com.apple.iokit.IOUserEthernet 1.0.1

  com.apple.Dont_Steal_Mac_OS_X 7.0.0

  com.apple.driver.AppleHWAccess 1

  com.apple.driver.AppleHV 1

  com.apple.driver.AppleIntelSlowAdaptiveClocking 4.0.0

  com.apple.driver.AppleBacklight 170.7.4

  com.apple.driver.AppleMCCSControl 1.2.12

  com.apple.driver.AppleIntelHD5000Graphics 10.0.6

  com.apple.driver.AppleIntelFramebufferAzul 10.0.6

  com.apple.driver.AppleUSBTCButtons 240.2

  com.apple.driver.AppleUSBCardReader 3.5.5

  com.apple.driver.AppleUSBTCKeyboard 240.2

  com.apple.driver.AppleUSBHub 705.4.2

  com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1

  com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0

  com.apple.BootCache 36

  com.apple.driver.XsanFilter 404

  com.apple.iokit.IOAHCIBlockStorage 2.7.1

  com.apple.driver.AppleAHCIPort 3.1.2

  com.apple.driver.AirPort.Brcm4360 930.37.3

  com.apple.driver.AppleUSBXHCI 710.4.11

  com.apple.driver.AppleSmartBatteryManager 161.0.0

  com.apple.driver.AppleACPIButtons 3.1

  com.apple.driver.AppleRTC 2.0

  com.apple.driver.AppleHPET 1.8

  com.apple.driver.AppleSMBIOS 2.1

  com.apple.driver.AppleACPIEC 3.1

  com.apple.driver.AppleAPIC 1.7

  com Apple.NKE.applicationfirewall 161

  com Apple.Security.Quarantine 3

  com.apple.security.TMSafetyNet 8

  com Apple.kext.Triggers 1.0

  com.apple.driver.DspFuncLib 272.18.3

  com.apple.kext.OSvKernDSPLib 1.15

  com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.3.6f3

  com.apple.iokit.IOUSBUserClient 705.4.0

  com.apple.driver.AppleHDAController 272.18.3

  com.apple.iokit.IOHDAFamily 272.18.3

  com.apple.iokit.IOAudioFamily 203.3

  com.apple.vecLib.kext 1.2.0

  com.apple.iokit.IOSerialFamily 11

  com.apple.iokit.IOBluetoothFamily 4.3.6f3

  com.apple.iokit.IOSlowAdaptiveClockingFamily 1.0.0

  com.apple.driver.X86PlatformPlugin 1.0.0

  com.apple.driver.IOPlatformPluginFamily 5.9.1d7

  com.apple.driver.AppleBacklightExpert 1.1.0

  com.apple.driver.AppleSMC 3.1.9

  com.apple.driver.AppleSMBusController 1.0.13d1

  com.apple.iokit.IOSurface 97.4

  com.apple.iokit.IONDRVSupport 2.4.1

  3.10.25 com.apple.AppleGraphicsDeviceControl

  com.apple.iokit.IOAcceleratorFamily2 156.16

  com.apple.iokit.IOGraphicsFamily 2.4.1

  com.apple.iokit.IOSCSIBlockCommandsDevice 3.7.5

  com.apple.iokit.IOUSBMassStorageClass 3.7.2

  com.apple.iokit.IOSCSIArchitectureModelFamily 3.7.5

  com.apple.driver.AppleUSBMultitouch 245.2

  com.apple.iokit.IOUSBHIDDriver 705.4.0

  com.apple.driver.AppleUSBMergeNub 705.4.0

  com.apple.driver.AppleUSBComposite 705.4.9

  com.apple.driver.CoreStorage 471.30.1

  com.apple.iokit.IOAHCIFamily 2.7.5

  com.apple.driver.AppleThunderboltDPInAdapter 4.0.6

  com.apple.driver.AppleThunderboltDPAdapterFamily 4.0.6

  com.apple.driver.AppleThunderboltPCIDownAdapter 2.0.2

  3.1.7 com.apple.driver.AppleThunderboltNHI

  com.apple.iokit.IOThunderboltFamily 4.2.2

  com.apple.iokit.IO80211Family 730.60

  com.apple.driver.mDNSOffloadUserClient 1.0.1b8

  com.apple.iokit.IONetworkingFamily 3.2

  com.apple.iokit.IOUSBFamily 720.4.4

  com.apple.driver.AppleEFINVRAM 2.0

  com.apple.driver.AppleEFIRuntime 2.0

  com.apple.iokit.IOHIDFamily 2.0.0

  com.apple.iokit.IOSMBusFamily 1.1

  com Apple.Security.sandbox 300.0

  com.apple.kext.AppleMatch 1.0.0d1

  com.apple.driver.AppleKeyStore 2

  com.apple.driver.AppleMobileFileIntegrity 1.0.5

  com.apple.driver.AppleCredentialManager 1.0

  com.apple.driver.DiskImages 398

  com.apple.iokit.IOStorageFamily 2.0

  com.apple.iokit.IOReportFamily 31

  com.apple.driver.AppleFDEKeyStore 28.30

  com.apple.driver.AppleACPIPlatform 3.1

  com.apple.iokit.IOPCIFamily 2.9

  com.apple.iokit.IOACPIFamily 1.4

  com Apple.KEC.corecrypto 1.0

  com.apple.kec.Libm 1

  com Apple.KEC.pthread 1

  Model: MacBookPro11, 1, MBP111.0138.B16 BootROM, 2 processors, Intel Core i5, clocked at 2.6 GHz, 8 GB, MSC 2.16f68

  Graphics card: Intel Iris, Iris Intel integrated

  Memory module: DIMM0/0 BANK, 4 GB DDR3, 1600 MHz, 0x802C, 0x384B54463531323634485A2D314736453120

  Memory module: DIMM0/1 BANK, 4 GB DDR3, 1600 MHz, 0x802C, 0x384B54463531323634485A2D314736453120

  Airport: spairport_wireless_card_type_airport_extreme (0x14E4, 0 x 112), Broadcom BCM43xx 1.0 (7.15.166.24.3)

  Bluetooth: Version 4.3.6f3 16238, 3 services, 27 aircraft, 1 incoming serial ports

  Network service: Wi - Fi, AirPort, en0

  Serial ATA Device: APPLE SD0128F, 121,33 GB SSD

  USB device: Memory card reader internal

  USB device: Apple keyboard / Trackpad

  USB device: Hub BRCM20702

  USB Device: USB Bluetooth host controller

  Bus crush: MacBook Pro, Apple Inc., 17.2

  This kind of panic can be caused by a bug in OS X, or by a hardware failure. I suggest that you upgrade to the current version ("El Capitan") in the App Store and see if the panic stop.

  Before the upgrade, verify that all of your most important third-party software are up-to-date and compatible with current versions of old OS X. Very Microsoft and Adobe products, for example, may not be compatible. The Web site is the best source for this information.

  Incompatible third-party software causes almost all problems with OS X updates.

  Finally, in back up all the dataand be sure you know how to restore if you don't like the results of the upgrade.

  If you have a with a sufficient capacity storage device, you can copy the boot volume in disk utility, then run him and to upgrade. So, if you don't like the results, all you have to do is change the setting in the startup disk preferences pane and restart.

• MacBook air water damage recovery of data flash storage of air from macbook to macbook pro retina

  Last week, I spilled water on my macbook air that extinguishes immediately after that.
  It's been a week that I let it dry without attempting to start.

  Unfortunetaly, I did have a backup for 2 weeks, (of course bad luck should come at the wrong time), and I really need to get my data from the flash ssd drive.

  I thought to transfer the player of Flash ssd of the macbook air to a macbook pro retina and retrieve the data since the macbook pro retina by making a backup. Would this work? This would not damage the macbook pro retina?

  I have a macbook air early 2014, the macbook pro retina is also the same year.

  Thank you very much for your answers.

  Best regards.

  You'd better using an external enclosure of the MacBook Air SSD rather than MacBook Pro.

  https://eShop.MacSales.com/item/OWC/MAU3ENPRPCI/

• Safari on my MacBook Pro retina 9.0.3 15-inch Version 10.11.3 do not show images on some Internet sites. They appear for a fraction of a second then disappear with a question mark in the Center. The same sites work fine on Chrome and Firefox.

  Safari on my MacBook Pro retina 9.0.3 15-inch Version 10.11.3 do not show images on some Internet sites. They appear for a fraction of a second then disappear with a question mark in the Center. The same sites work fine on Chrome and Firefox.

  I suggest you only begin by taking the measures recommended in this support article.

• MacBook Pro (retina, early 2013) will work well with Dell P2715Q monitor?

  MacBook Pro (retina, early 2013) will work well with Dell P2715Q monitor?

  Doesn't look like 4K is a good option.

  /macbook-pro-retina-display-how-to-manually-switch-http://www.EveryMac.com/systems/Apple/Macbook_pro/MacBook-Pro-retina-display-FAQ

  Graphics.html #extdisplays

  Built-in display:

  15.4 "Widescreen

  Native resolution:

  2880 x 1800

  Details:

  This model has a screen 15,4 "color widescreen LED backlit with IPS technology with a 2880 in native resolution from 1800 to 220 DPI (178 degrees viewing angle). It also supports of the resolutions on the scale of 1920 by 1200, 1680 by 1050, 1280 by 800 and 1024 by 640. See also: how can you 'strength' or 'hack' the Retina Display MacBook Pro models running at the native resolution or otherwise more on screen that adapt default?

  2 screen support:

  Double/mirror *.

  2nd Max Resolution:

  2560 x 1600 (x 2 *)

  Details:

  * This model supports a simultaneous maximum resolution up to 2560 x 1600 on two external displays via Thunderbolt. Alternatively, it can support a single screen up to 2560 x 1600 per Thunderbolt and one display up to 1920 x 1200 through HDMI. Although it can theoretically supply all the three external displays, such as confirmed by a useful player, it runs too hot with three connected screens.

  http://www.EveryMac.com/systems/Apple/Macbook_pro/specs/MacBook-Pro-core-I7-2.7-15-early-2013-retina-display-specs.html

  Although I think I read some hacks to make 4 K @ 30 fps.

• Multiple poster on MacBook Pro (retina) end 2012

  Hey friends,

  I'm trying to put up in my office and I would like some insight or feedback if the following configuration will work for me.

  I have a MacBook Pro 15 "with the retina display (end of 2012) and want to connect:

  2 x 29 "Samsung Ultra Wide monitors LS29E790CNS/EN (http://www.samsung.com/uk/consumer/it/monitor/curved-monitor/LS29E790CNS/EN) 2-port Thunderbolt on my laptop over a 3rd Samsung TV UE40JU7000 (http://www.samsung.com/uk/consumer/tv-audio-video/televisions/uhd-tvs/UE40JU7000 TXXU) via the HDMI port on my laptop."

  All these will be connected through the horizontal Hengedock dock (https://eu.hengedocks.com/pages/horizontal-macbook-pro-retina)

  This configuration will work as I'm a believer or would I have problems? Anyone tried this configuration that could give me your comments?

  Thanks in advance for any help you could give me.

  Hello Jofcom.

  Thank you for using communities Support from Apple. I see that you want to use your MacBook Pro (15-inch, mid-2012 retina) with several external displays. I would like to help.

  I would like to share your MacBook Pro specifications techniques page.

  MacBook Pro (15 inch, mid-2012 of the retina) - technical specifications

  Graphics and video Support section indicates that your MacBook Pro supports up to two external displays:

  -Intel HD Graphics-4000.
  -NVIDIA GeForce GT 650 M with 1 GB of GDDR5 memory and automatic switching.
  -Double display and copy video: support simultaneous native resolution on the built-in display and up to 2560 x 1600 pixels on up to two external displays, with millions of colors.

  Have a great day.

• Reboots GPU - 2012 13 "Macbook Pro retina

  Hello.

  Recently had trouble with my 13 "Macbook Pro retina, end 2012 model.

  When you use safari (General Web pages or Youtube), the computer freezes completely and the sound (se) will be stutter. It will last for a minute until what the computer restarts automatically.

  I looked in the console and found this:

  
  

  Event: GPU Reset

  Date/time: Friday 20 May 22:29:54 2016

  Application: WindowServer

  Path:

  OS version: Mac OS X Version 10.11.5 (Build 15F34)

  Graphics hardware: graphics Intel HD 4000

  Signature: 813

  Report data:

  ===========================================================================

  Intel GPU Hang summary

  version 1.0.0

  ===========================================================================

  -Summary of the status for all THE rings-

  Ring MAIN is blocked in a lot buffer <-CAUSE DEEP!

  MEDIA ring is inactive

  Ring of BLT is inactive

  ===========================================================================

  Records of the key ring

  ===========================================================================

  -Ring MAIN-

  RING_HEAD = 0x00abe908 (offset = 0x000be908, wrap count = 5, wait_for_cond = 0x0)

  RING_TAIL = 0x000bfd60 (offset = 0x000bfd60)

  RING_START = 0 x 10204000 (offset = 0 x 10204000)

  RING_CTRL = 0x000ff001 (enabled, auto off report (0x00) don't waiting, semaphore without waiting, length = 0 x 100 pages of 4 KB)

  -SUPPORTS - ring

  RING_HEAD = 0x00a0dc18 (offset = 0x0000dc18, wrap count = 5, wait_for_cond = 0x0)

  RING_TAIL = 0x0000dc18 (offset = 0x0000dc18)

  RING_START = 0 x 10304000 (offset = 0 x 10304000)

  RING_CTRL = 0x0000f001 (enabled, auto off report (0x00) don't waiting, semaphore without waiting, length = 0 x 010 4 KB pages)

  -Ring of BLT-

  RING_HEAD = 0x00600b38 (offset = 0x00000b38, count of wrap = 3, wait_for_cond = 0x0)

  RING_TAIL = 0x00000b38 (offset = 0x00000b38)

  RING_START = 0 x 10314000 (offset = 0 x 10314000)

  RING_CTRL = 0x0001f001 (enabled, auto off report (0x00) don't waiting, semaphore without waiting, length = 0 x 020 4 KB pages)

  -Other records associated with convicted ring-

  BB_ADDR = 0x10c10f4d (offset = 0x10c10f4c, valid = 0x1)

  BB_STATE = 0 X 00000000

  IPEIR = 0 X 00000000

  ACTHD = 0X10C10F4C

  EIR = 0 X 00000000

  EMR = 0XFFFFFFFF

  ESR = 0 X 00000000

  INSTPM = 0 X 00000080

  INSTPS = 0X8000020B

  UHPTR = 0 X 00000000

  -Slice commune INST_DONE register.

  Some common slice engines DO NOT.

  -INSTDONE_CS (= 0xffffff97): don't do not = HiZ, IZ, SBE,

  If anyone can help with this question it is greatly appreciated

  If it's a 15 "model then see: 2011 MacBook Pro Extension program repair the graphics issues. Or make an appointment at the Apple Store - Genius Bar store and bring it into service. You can also search an Apple Store - find a store - Apple.

• Screen freezes randomly (Macbook Pro retina 13 inches early 2015)

  MacBook Pro (retina, 13 inches, early 2015)

  OS X Version of El Capitan 10.11.4

  Processor: Intel Core i5 at 2.9 GHz

  Memory: 8 GB 1867 MHz DDR3

  Graphics card: Intel Graphics Iris 6100 1536 MB

  
  

  I bought this MacBook on the Apple store online a year ago, and I must say it has been a very reliable machine up to now. It starts way faster that any laptop I have ever used before.

  However, recently to update my OS on the 10.11.4 version, my screen freezes randomly. The keyboard and trackpad are both unresponsive.  Closing the cover does nothing either, since the macbook won't sleep normally as it would be. The only solution I had was to hold down the power button to force it to close.  This has been extremely frustrating and made me lose valuable data too.  I ran the Diagnostics of Apple and the only error seems to be the battery issue. It has been said, however, that it should not affect the performance of the computer.

  
  

  If someone has encountered this problem, great tips, thank you would be much appreciated!
  

  
  

  Hey, I bought the same macbook 6 months ago, the macbook had several recurring problems, graphic and audio glitches, what happened was, sometimes (for watching movies, or playing games) the screen went black with a red line on the left side of the screen, then after 2-3 seconds screen is returned to normal, and then there was a glitch-audio distortion that attaches after 10 seconds - 1 min.

  I have tried to solve this problem, because to the 4months, 2 authorized repair shops are rendered as well an apple store, they told me that the tests have said everything was perfect, they failed to reproduce this problem, and that is probably a software problem, it wasn't, because I did everything to eliminate the risk that this was a clean install os software problem to use different browsers, readers different flash etc.

  About a month and a half my macbook froze for the first time exactly like yours, frozen screen, slider became unresponsive, caps lock light insensitive, trackpad locked (didn t click), closing the screen was always on the apple logo. I did exactly what you were doing, forced to shutdown by pressing the power button.

  I was furious, thinking that this is an escalation of the hardware failure and he was in awe of this next step is to "die".

  The next time he "froze" again, I went to the apple store nearby with the macbook in a frozen state and demanded that they fix it, I insisted the guy writes it down and describe the exact condition of the macbook was when I took it to them, and he said that they will run tests and see When I tell him that it is the "millionth" time test you my macbook, he said, that even if the tests show nothing they will replace the logic board, we signed a "service record" who says that they will replace the logic board and the battery and for the first time that I was happy they will finally fix.

  I was wrong, they called me a week later and say we took some tests and everything is ok, it was the last straw, I did not pick up the macbook and said that I will not pick up unless they fix it.

  Next day I went to the store and made a big fuzz, saying: I have contacted the Ombudsman, and I'll still take legal action if they didn't fixed it the next day.

  Next day I went and they had replaced the logic board so the top-case with battery.

  The reason I say this is, their support at least in my case, it was terrible to the point that I preferred to throw the macbook in the trash and never look back, you can't really imagine how long it took me to convince to repair or replace, for 4months I was on the phone or online chat and was flowing like a ball from one to the other.

  If you are still under warranty, go directly to the apple store and request a fix, when I say request, do not be polite, don't bite on phrases like "we will do everything, so you won't have to come back again," go aggressive mode, because at least in my case, be polite did not help, the best thing would be, when it freezes again not turn off it take it straight to the apple store.

  Another thing is, I had a battery problem when running the diagnostics, whenever I gave it to them they said oh "battery is ok, sometimes the tests fail," my argument? If the tests fail how do you rely on them...

  Go and demand, it is their responsibility to fix, 3 and a half months being polite is not done, I'm aggressive and stares at me in 1 week.

  Good luck

• Spots on the screen of Macbook Pro retina (Staingate)

  Hello

  For a long time I have in my Macbook Pro retina and and a few days ago I just know that there is a site that some users have been implemented to inform this anomaly in the quality of Apple laptops Macbook Pro retina screen.

  It is very annoying and it is not a solution. However, I saw that on the www.staingate.org site all users with this problem are eligible for a full exchange of the screen.

  Do you know if there is a time limit for a full exchange of the screen? Users with more than 3 years with full screen replaced there Facebook page "https://www.facebook.com/groups/607572909386595/" and www.staingate.org .

  Thanks for your advice.

  You have until 16 October of this year, or 3 years after the original date of purchase of your computer, longer applying.

• Can I use an A1436 Magsafe 45W on a Macbook Pro retina 2015?

  My mother just bought a Macbook Air from 2012 and she a 45W Magsafe A1436 with her charger. I would like to know if it is OK to use it with my Macbook Pro retina 2015.

  If you google Magsafe A1436, you will find some results saying it's a Magsafe 2 charger. Does this mean that I can use?

  Thanks in advance.

  Yes it will work. But be aware that it will slow down the macbook a little, the power is not the same. And battery charge rate will be slower as well.

• MacBook pro retina 2015 heating

  Hello

  I recently bought a macbook pro retina 2015 a few months back. I noticed it's really hot when I do normal navigation and just check my mail. The idle temperature resembles 42 degrees celsius, even though the temperature is 30 degrees. I tried a SMC reset yesterday, but it's still pretty hot, its really annoying. Someone else knows this or get some faulty hardware?

  I can my thermal data using the trial version of TG Pro... I am running El capitan.

  Here is what the data looks like when I use youtube and experience to download google chrome.

  

  If you use the video, which can be a lot of resources, the temperatures are not offline.  The temperature are certainly far from "fatal".

  Ciao.

• Notes to close unexpectedly on the Sierra of MacBook Pro retina

  I can't open my Notes on Sierra MacBook Pro retina. I got this error after autoQuit "notes close unexpectedly". Any suggestions?

  Thank you.

  Hello iCodyRo,
  Thank you for using communities of Apple Support.

  I understand your message that you cannot open Notes on your MacBook Pro after installing macOS Sierra and get an error saying, "Note close unexpectedly". I know how it is important for you to be able to access your notes after upgrading the software on your MacBook Pro. I recommend that you restart your Mac in safe mode and it. Then, restart your Mac as usual and test again. The following article includes the steps to restart in safe mode:

  Try safe mode if your Mac does not end commissioning
  

  Start in safe mode

  Follow these steps to start in safe mode.

  1. Start or restart your Mac.
  2. As soon as you hear the startup tone, hold down the SHIFT key.
  3. Release the SHIFT key when you see the logo Apple appears on the screen.

  Best regards.

• I can't connect my headphones on macOS / Macbook Pro retina

  Hello

  I can't connect my headphones (Bose SoundSport headphones) on macOS / Macbook Pro retina. When I look for them on the search list of bluetooth, I can find and pair, and even if it says its connected, it does not appear on the list of the sound source. Can someone please help me to implement?

  Thank you very much

  -Rachid

  Hey rashidansari,

  After reading your post, it seems that you are able to pair your headset Bluetooth for the Mac, but it is not appear correctly. This article may be able to help with that.

  OS X El Capitan: If your Bluetooth headset does not work

  Thank you for using communities of Apple Support.
  Good day.

• Low battery Macbook Pro retina

  Battery cycle count 147 to macbook pro retina 13 mid-2014, but the runtime is 4-5 hours with browsing the web, I checked the tasks and reduced the screen, nothing helps.

  We do not have apple store in our region, so try to help please.

  Hi dtsaturyan,

  So happy you stopped by the communities of Apple Support today! It seems that you are having problems with the battery lasts only not nearly as long as you expect it. I have a MacBook Pro as well, and I depend on to give good battery life as well. I'll be happy to help you with this.

  Batteries for laptops on Mac, has a wide range of information and troubleshooting on the batteries. I would recommend that you check that you see the section titled 'Optimizing battery life' this will give instructions step by step to help ensure the best set up for the health of your battery. Also, run hardware using the Apple Diagnosticstests.

  OS X El Capitan: manage your laptop battery, this article of support will more more information on the power adapter and the follow-up of your battery from your computer.

  See you soon!

• You just bought a macbook pro retina. Why the resolution of the camera is terrible?

  You just bought a macbook pro retina. Why the resolution of the camera is terrible? Is there a solution?

  The facetime camera is only 720 p, which is 0.92 megapixel. Same 1080 p is only 2.07mp.

  It's really designed only for video calls, if you really want to make HiRes video on the internet.