dto nee load service Pack1 after factory re put at the top of the Tower

I have recently re set my computer to factory settings now I can't load service pack 1despite said that I have.
Any help much appreciated

Hello

Thanks for posting in the Microsoft community! We will guide you through this issue.

1. what happens when you try to load service pack 1?
2. you receive an error message?
3. what anti-virus is installed on the computer?

Method 1:

Download and install Windows Vista Service Pack 1 manually and check.

http://www.Microsoft.com/en-US/Download/details.aspx?ID=30

Method 2:
You can try the steps in the link and check.
How to solve the problems of Windows Vista service pack installation:
http://support.Microsoft.com/kb/947366

Method 3:
Try to set up the computer in a clean boot state, and check if you are able to install the update. Tuning your system to start in mode minimum state helps to identify third-party applications or startup items are causing the problem.

How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7
http://support.Microsoft.com/kb/929135
Note: After the adventures of shooting set the computer to start as usual by performing step 7 above of the Knowledge Base article.

Check out the link:
Problems with the installation of the updates: http://windows.microsoft.com/en-US/windows-vista/Troubleshoot-problems-with-installing-updates

Learn how to install Windows Vista Service Pack 1 (SP1):http://windows.microsoft.com/en-us/windows-vista/Learn-how-to-install-Windows-Vista-Service-Pack-1-SP1

Just reply with the results. I'd be happy to help you further.

Tags: Windows

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