during the conversion of several Word and Excel docs in a combined PDF file random pages have blue background in the final PDF file.
I have a user using Acrobat 10. It has been installed two weeks ago and had no problems at the start. Today, she said that when she tried to convert several word and excel docs by selecting and right-click on it to select convert/combine PDF format, pages randomly in the finished PDF file have a blue background. I did some research online and you can't find any information on this problem. Can anyone here shed some light on this subject and maybe point me in the direction of a solution? Any help is appreciated. Thank you!
Hi Gilad,
So something I didn't consider was that it could be a setting in office documents. The reason why I do not consider this was cause we tested several docs and had similar results each time. I returned and examined this possibility and found a setting in word that was causing this problem. Although the word doc showed no color page when opened in word, if I went to the "Page Layout"-> 'Color of Page', a shade of blue was chosen. By selecting "no color", then convert / combining documentation in PDF format, we have achieved the desired result. Thanks again for your response!
Tags: Acrobat
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