during the installation of the creative desktop application cloud there is a problem and the Installation Manager stops working. What should do?
I have instaled Photoshop and Illustrator at the beginning of this year and now Photoshop won't start (in the pop-up window, there is a message that Manager application is necessary to solve a problem, and when I want to download manager nothing happens...)
I also tried to start the creative cloud desktop application and after doubleclicking the icon nothing happened. I uninstalled the desktop app and I tried to install a new and there is a problem, cancellation befor theinstalation it ends. Adobe Illustrator works correctly. Help, please!
uninstall all cc, clean by use the CC cleaning tool to resolve installation problems. CC, CS3 - CS6 and then reinstall your cc, Download Adobe Creative Cloud apps desktop app | CC free trial Adobe
Use the desktop application to install your programs of cc of adobe.
Tags: Adobe
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I agree with the CC photography program, which includes the Photoshop and Lightroom. However, I also bought Lr 6.0 in April. When I installed Lr6.0, I had to connect to Adobe and, Yes, Lr CC 2015 has been installed, which was fine with me (I bought the version perpetual license basically like a security blanket, the same reason I keep 6 CS Ps autour). I'm running a Windows, Win 7 Home Premium machine.
This morning the creative application cloud informed me that Ps CC 2015 was available, but if I remember, Lr CC 2015 did not update. I opened Lr and tried to update the help > updates, but that only takes me to the creative cloud app. So here's my situation about Lr:
> Lr is the version of 2015 (build 1018573) with Camera Raw 9.0.
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Jeff Wright wrote:
Yes David, I recommend you to review files for updates Setup logs determine the error exact impediment to their application. You can find details on how to locate and interpret the installation files to Creative Cloud help newspapers / troubleshoot install issues with log files. CC. you are prompted to update this discussion with specific errors, you are able to locate.
Hi Jeff,
I think that I have answered my question and the answer is Yes, I misspoke. In the directory \\Program Files (x 86) \Common Files\Adobe\Installers, for Lr were the only log files, I found:
> Adobe Lightroom 6.0.1 06-11 - 2015.log.gz
and
> Adobe Lightroom 6.0 04-21 - 2015.log.gz
As I mentioned in my original post, I agree with the Photography Photoshop program. I also bought Lr 6.0 and installed. During installation, I had to enter my Adobe ID number, and when I open Lr in the upper left corner, he identifies himself as Lightroom CC 2015. But still, two Setup produces logs is clearly for Lr 6.0, i.e., the perpetual license version and not Lr CC. So my question is now, what version is actually installed on my computer, Lr 6 or Lr CC. I have my reasons for buying the version of perpetual license (and I'm sure that Adobe is opposed to having my pay twice for Lr), but in terms of having access to the new features, I would like to clearly Lr CC as the version that is installed on my computer. What should I do to make this happen?
Thanks for your help.
Best,
David
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on the site and on my creative desktop application cloud I always get the trial
I can open photoshop without getting "your trial period has expired", but I've been a member since October. Member of creative cloud. the same thing on the site, I always get redirected to a page where I have to buy a subscription.
Log, activation, or connection errors. CS5.5 and later versions
For anything more support by web chat. Only they can fix such issues with your payment information.
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Hello
You can refer -:new Creative Cloud application unusable: it is empty!
and also try:-screen black at sign - in | Creative Office Cloud app
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Thank youDid you create a new profile?
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See "create a profile":
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My window of the creative desktop application could is completely white... Why?
to
Hello
Please refer to the following link
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Hello, when installing Adobe Creative cloud, you get the error: program stopped working "Adobe Creative Cloud" Windows can check online for a solution to fix this error on the Internet. The next step really is to get an online solution and close the program, close the program. Signature of the problem:
Problem event name: BEX
Application name: Cloud.exe Creative
Application version: 3.4.3.189
The timestamp of the application: a 56702, 75
The name of the module with the error: StackHash_0a9e
Version of the module with the error: 0.0.0.0
The module of time with error stamp: 00000000
The exception of compensation: 00000000
Exception code: c0000005
Exception data: 00000008
OS version: 6.1.7601.2.1.0.768.2
Language code: 1049
Additional information 1: 0a9e
More information 2: 0a9e372d3b4ad19135b953a78882e789
Additional information 3: 0a9e
Additional information 4: 0a9e372d3b4ad19135b953a78882e789
uninstall all cc on your computer.
clean a http://www.adobe.com/support/contact/cscleanertool.html
Restart your computer
suspend your antivirus/antimalware
Right-click on the file to install the desktop application, and then click "Run as Administrator".
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Is the status won 42% without any error for a long time?
If so,.
N ° 1)
Quit Adobe Creative Cloud app.
Step 2)
Delete the Temp folder.
Please press Windows + R and you will get a command window run, get hit and type %temp%.
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Application Manager stops working when I click the sign in button
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I downloaded the demo for CS6, it extracts and started installing. The Adobe Download Manager crossed the first screens little (license) without problems, but when it comes to the screen to connect ' continue', and I click on the yellow button at the bottom right to connect, the Application Manager stops working, and I get a notification from Windows telling me that he will let me know if she finds a solution.
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