"Receive the error message" Microsoft (R) HTML Application host has encountered a problem and needs to close, etc. "when you access user accounts

Original title: I can't access the accounts of users (XP).

I can not access (XP) user accounts.  I get the message: "Microsoft (R) HTML Application host has encountered a problem and needs to close etc.."  The APPname is mshta.exe. I have this msg when I click on anything in the user accounts.

1. What is the problem?
2. what should I do to fix this?

Hello Eric_984,

Thank you for the question!

It is disheartening to know that have problems you with user accounts. "As I understand it, you get an error message" Microsoft (R) HTML Application host has encountered a problem and needs to close etc. "when you access user accounts.

I need to ask you a question to help you best.

Were there any changes (hardware or software) to the computer before the show?

Perform the steps in the link and check.

Error message when you try to open the item user accounts in Control Panel on a Windows XP-based computer: "Microsoft HTML Application host has encountered a problem and needs to close."

Answer to us if you are having problems with user accounts or any other issue of Windows, and I'd be happy to help you again and try to correct the problem as soon as possible.

Good day!

Hope this information helps.

Tags: Windows

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