during the transfer of video in moviemaker, the sound disappears! Help! no knowledge about this?

Do not know that if the previous went to french, so will try again - when I transfer a vdieo of my camera and then place it on the desk to put in movie maker, audio is just gone! No mute, volume is fully upward... the phone is LG840g and I'm on Windows7. Thanks in advance, but you can help.

Do not know that if the previous went to french, so will try again - when I transfer a vdieo of my camera and then place it on the desk to put in movie maker, audio is just gone! No mute, volume is fully upward... the phone is LG840g and I'm on Windows7. Thanks in advance, but you can help.

=======================================
Please, do not post several copies of the same
message... it's confusing and waste time.

Try to convert the video clip of the. WMV format
before you import into Movie Maker.

There are to many converters available on the net...
Some are free, some details... the following freeware
is but one example that works well for me.

(FWIW... it's always a good idea to create a system)
Restore point before installing software or updates)

Freemake Free Video Converter (freeware)
http://www.Freemake.com/free_video_converter/
(Windows XP / Vista / 7 / 8)
(* Read * all * the installation screens... it)
may be a few items you want to unmark *)

When you have installed Freemake... Open Freemake
and drag and drop your video files on the main screen.

Or... Click left on the video button and navigate to the
your video files are saved in the folder.

Select (highlight) the files you want to import into
Freemake and left, click on the button 'open '.

When video files are imported into Freemake,
On the left, click the WMV icon at the bottom of the screen.

The 'WMV output settings' screen opens.

Choose a folder ' save in ', so you can find the
converted files.

On the left, click the "Convert" button and wait for the files
to convert.

Tags: Windows

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