DV7-7240US: HP Recovery - cannot reset to the original factory HP setting
Recently, my original Windows 8 has been updated to a new version of Windows 8.1. It was an automatic update of my laptop, I didn't. The next day, I discovered that the system was very slow and freezes in some places. I can not even restart or shut down the computer. It forced me to press and hold the power button to stop and restart the machine. It took some time for my machine load and start the window; Sometimes, it took about 30-40 minutes. This incident has happened very frequently, I have to turn the machine on too often. Now, I got the message when he was loading: diagnostic Systems, error disc, press the auto repair. "Then he started scanning it says on the screen: ' disk scanning error. This process may take longer than an hour. "He was allowed to return to 8.1 Windows for the first time. Then, the windows was frozen again. I forced to turn off and turn on the machine too many times, this machine was hooked during the scan disk error. He showed the scanning process 0% throughout the night I left the machine. I can't load the window again. Therefore, I have to go to the F11-system setting, keyboard language was loaded on the screen. Then I chose us. The next screen, I clicked on troubleshooting, HP Recovery, restore the system. It did not work. Then, I selected Reset to the original factory setting. He asked to make a backup of the file. I chose the automatic backup of the file, and then move forward. The backup process has crossed at 63%, then the pop-up error: error ffffffff15, data code = 6. I tried to go back and backup file again, it gave me the same error. Then, I tried to reset the system to the initial factory setting without saving the file. I clicked on the warning message about all of the hard drive will remove if I proceed. Then I got an error and can not proceed with other measures. I then tried to reset the systems with USB I created HP Recovery Manager after buying the machine. "When I tried to restore the initial factory setting, it gave me an error message:" the target drive is not connected. "I don't know what to do now. I guess, I need HP Recovery DVD or HP's USB flash drive in order to restore the factory setting of windows 8. I don't have the recovery disk when I bought my HP laptop. I even created one with USB, copy of the record of HP recovery support, but it still doesn't work. Help, please! It's really frustrating.
Yes, you got the error code indicates a bad hard drive.
Tags: Notebooks
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Hello
If you have problems with the process of recovery of manufacturers, contact the manufacturer
It's their recovery process not microsofts
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Here are the different ways to reinstall Vista, if the recovery discs, you have done do not work
Contact the manufacturer of the laptop computer and ask them to send you to vista recovery disks to reinstall the operating system back as it was when you bought it
they do it for a nominal cost of $
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also ask them if you have a recovery partition on your hard drive to get back to the way you bought
you would normally press F8, F9, F10 or F11 or Alt + F10 or 0 to start to start the recovery process according to the manufacturer
Ask them of the exact key sequence
HP is F11
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or borrow a vista microsoft dvd; not a HP, Acer recovery disk etc
Make sure that you borrow the correct 32-bit or 64-bit microsoft dvd to your computer
they contain all versions of vista
This is the product key that determines which version of vista is installed
http://www.theeldergeek.com/Vista/vista_clean_installation.html
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After you run these, so I can sync the data from the old unit to the new feature, am I right?
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Lorien - MCSA/MCSE/network + / has + - if this post solves your problem, please click the 'Mark as answer' or 'Useful' button at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.
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0LPMB9-7LT88D-MFPWMG-61V503
My conclusion is that this problem is hard disk (SSD) related, but what I can do now. Needless to say my warranty missed in January 2015 (I think) and the machine is currently blocked.
Does anyone know what the code above means?
If it's a SSD failure, how can I get it replaced and then how do I reinstall Windows 10 since HP did not provide support for recovery with the machine, either 8.1 win or win 10.
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Paul.
Your long test failed. I wouldn't replace the drive if I felt it unnecessary.
You'd better replace but weather that you do it yourself or not, I can't comment. HP has no instructions for your model on the replacement of this player.
If your comfortable with DIY, go ahead as long as its out of warranty.
Specs say it has a 256 GB SSD M.2
Personally, I would like to look at the disc before I ordered one, to make sure that I get the correct type.
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