DVD disappeared after upgrade SP3

After the SP3 update, on my Fujitsu-Siemens laptop dvd drive disappeared. I checked the drivers on the Fujitsu website - IE, that the drivers are not necessary.

The dvd device appears in the device with a correct name Manager, but a yellow sign (!) and the error code (10) - cannot start the device. Remove the device from the Manager of devices and reboot - led to recognize new hardware, but then do not install properly - even yellow (!) in Device Manager.

No help no reinstalled windows on the existing version from the original CD. The problem remains.

I googled the problem - and there is no "Lower/Upper Filter" entries in the registry.

Any ideas how to recover my dvd?

OK, it has finally worked! Amazing!

It seems the "UNINSTALL > restart it will rebuild the default driver stack" worked. But I needed to have aCD disc be removed ! the reader in order to correctly installed drivers! I tried this combination before, but with 'remove the DVD device in Device Manager. This time, it was 'Uninstall' drivers.

As mentioned earlier, that I also re-installed windows XP over the existing, by using the original CD that came with the laptop - which is probably back some SP3 changes.

Interestingly, this Office 2010, which required the unfortunate SP3 in first place - still works after this downgrade from Windows!

Next time, I will consider Open Office. More products not Microsoft. Hours and hours of downtime in the forums and experiences...

Tags: Windows

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