DVD player does not work after update

After you install SP3, my CD/DVD drive does not work with DVD but CD is fine.

Hi Kebir,

Run the patch from the link below: your CD or DVD cannot read or write media:http://support.microsoft.com/mats/cd_dvd_drive_problems/en-us

In addition, you can follow the steps in the link below: how to troubleshoot common problems that occur when a Windows XP-based computer cannot read a CD or DVD: http://support.microsoft.com/kb/321641

With regard to:

Samhrutha G S - Microsoft technical support.

Visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

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