DVD plays but Audio CD is ejected

Recently, I helped a friend update an early 2008 iMac (20-inch) to raise the RAM to 4 GB and install OS X 10.11.5 El Capitan (it was under Snow Leopard). One of the questions he had before the upgrade (which he spoke to me after the fact) was that the audio CD had stopped working. He could not read them or pull them up in iTunes. Then, when I was there to guide him to the new operating system, it grew and we tried it. Of course, any form of CD audio would be read by the optical drive (we tried a computer-burned audio CD and another CD sales of the Etta James jazz diva - both were spun and then ejected unceremoniously). I thought that the optical drive was a failure.

But this is where it gets weird. We tried a DVD trading and down-and-this is, he spun, launched a DVD player and started playing the movie.

Any thoughts on why a video DVD would work fine, but audio CD is not in the same optical drive?

Thank you

Barry

CD and DVD uses different lasers in an optical drive. You can have a failure and other work.

You can try a disk cleanup drive. If you're lucky, it may just be lint blocking the CD laser.  If this isn't the case, you will need to replace the drive or download an external drive.

Tags: Mac

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