DVD - ROM Toshiba Recovery disk does not start

Hello

I'm having some problems with my Toshiba Satellite M40, and I decided to reinstall the OS with the recovery of the dvd disk, but the disk does not start.
When I'm on windows, the cd/dvd driver works perfectly, and I don't think that the recovery of the dvd disk are damaged.
I have already tried:
1. by pressing the "C" key to start the computer
2 - press "F12".
3 - Enter the BIOS Setup and select cd-rom to start first

But the computer starts up normally and no error message appears

Can someone help me? I don't know what to do

Thank you

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Hello Palma

Can you please test it with some other bootable CD or DVD? It will be interesting to know if this happens with the recovery media only or even with other bootable media.

Tags: Toshiba

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