DVD - ROM Toshiba Recovery disk does not start
I'm having some problems with my Toshiba Satellite M40, and I decided to reinstall the OS with the recovery of the dvd disk, but the disk does not start.
When I'm on windows, the cd/dvd driver works perfectly, and I don't think that the recovery of the dvd disk are damaged.
I have already tried:
1. by pressing the "C" key to start the computer
2 - press "F12".
3 - Enter the BIOS Setup and select cd-rom to start first
But the computer starts up normally and no error message appears
Can someone help me? I don't know what to do
Can you please test it with some other bootable CD or DVD? It will be interesting to know if this happens with the recovery media only or even with other bootable media.
I'm helping a friend with his HP CP61-313US laptop. Somehow, it's not boot from the hard drive. It attempts to load Windows, then crashes, gives me the black screen where you can choose the safe mode, safer networking, etc.
He will not start in safe mode or other options. It does not start from the last good configuration.
I ordered the HP recovery discs and disc inserted one of the stimulus. It won't boot from the CD. I went into the bios options and set the CD drive as the first option. I did both of in the settings BIOS F10 and F9 startup command settings. I hear work the CD player, but he keeps trying to boot from the hard drive.
I never get a message that says something like "press any key to boot from the CD-ROM."
Is there anything else I can do to force startup from the CD/DVD?
Is it possible that I can copy this HP on a flash drive recovery myself and try to boot from a flash drive. I guess it is possible that the DVD/CD player is broken. My friend who owns the computer used rarely to the reader.
Is there some other bios setting I can use? Either by the way, I ran the memory and hard drive diagnostics and they passed.
I have determined that the DVD drive on this laptop is bad or is about to fail. I tried to create a Windows repair CD and was able to read the CD. It would give me the message "Press any key to boot from CD or DVD" that I was not getting with restore disks factory HP. I put restore HP factory disks in another computer and tried to copy them. I thought that, perhaps, if my drive was any failure there is something on the factory records it would not read but maybe a freshly burnt disc copy can read. It would be almost from the start. He would try and then getting errors of e/s on the copied version of the disc. I came to the conclusion that I could find other uses for a drive DVD external USB and since they were only $40 I have advanced and bought a. I now restore since the original HP recovery discs successfully using the external DV
Key USB D. I had to upgrade the bios to boot from the DVD USB drive, but it seems to work. So you can consider my original request as 'resolved', but I can't speak for other users who have hung on this thread. But if someone has trouble with their discs original HP, I would suggest trying to make a copy of their, and maybe a copy will work. The copy almost worked for me.
I have a Dell with vista on it. Recently, it has automatically installed an update and now it does not load Windows at all. It goes to the screen where I have the opportunity to "start in safe mode" "safe mode with command promt", "last known good configuration" etc. and none of these work options (all start loading them upwards and then the computer restarts just itself).
I tried to put in the cd of installation for vista, but it won't start. I changed the options in the BIOS so that it starts from the CD first, but then it just goes to another blue screen that says: there was some sort of system faliure, and the only option is to restart the computer.
I also tried to connect an external dvd player to see if he was not playing the disc because of a defect in material, but the same thing happens.
I also tried out the RAM and it put it back again (a single website suggested I try this).
Nothing seems to work! And now, I am out of options and have no idea what to try next - help!
If it does not start where install Recovery DVD from Dell, you will need to contact Dell at the above address.
As you say, you have changed the boot on the appropriate drive order and still nothing
It would seem that you have a deeper problem that just a straight reinstall the problem.
See you soon. Mick Murphy - Microsoft partner
I have a HP Pavilion dv7 that I have to wipe clean due to spyware. I bought the HP system recovery DVD and on them it says "to start, insert the disc into the optical drive of your computer and follow the on-screen instructions." Unfortunately, I insert the disc, and I get the info from the upcoming disc, but no instructions. I even tried to make the laptop run from the disk drive at first upward. When I did he asked me to create system recovery discs. I didn't need to make them, I have them from HP. Just frustrated about why the HP drive are not following the instructions.
Here is a picture of the screen I get when the disc is inserted:
I really hope that someone can help me that I've been waiting to do this for weeks, since I had to wait for discs.
You are the very welcome, KC.
If you can not boot from the DVD, it may indeed be a bad disk.
Also, make sure that you have disk 1 in the first to start from.
And Yes, you should get a very brief message to hit any key to boot from the CD, then watch carefully for it.
If you miss it must start over and restart the PC.
I tried to recover the Satellite C670D - 11K using new factory system recovery disks provided by Toshiba. Both drives do their thing until the end when I get these messages:
Files\mcafee\virusscan/dat\000.0\avvscan.dot c/program Error (error = 1117)
Error restoring image
request could not be performed due to the i/o device error
Error image x could not apply for win 7 V:\\HDDRecovery\SWIMG\15434XSP. Water rain Index 2 in c HARD drive management
Only option after this point is to press a button any and I get the white screen Toshiba
When I turn on the laptop I get message "boot mgr is missing." I tried the disc of recovery a couple of times since and things don't get any better. In fact I just get a black screen with cursor after
Suggestions this is appreciated please? I was thinking of buying the recovery disks would be a solution simple but should I give in and go to a professional now?
I assume you are using recovery discs that you created using Toshiba recovery disc creator tool, right?
It seems silly now, but something went wrong and I m afraid recovery disks are now useless. It turns out that you can't change anything or force the cell to the recovery image installs successfully.
The only thing you can try is - http://aps2.toshiba-tro.de/kb0/HTD4103KB0000R01.htm
I don't think this will help, but you can test it in any case.
Now, you have two options:
-for the restore disc original order from Toshiba
-install the clean version of the OS by using the Microsoft installation disc
starts the process stops and says error 0003 then tells me to move from the computer.
can I get to the system recovery and delete all data and partitions, then try to factory reset with recovery disk
any help please thanks
For your information: I merged your two recent threads on the same topic.
Please do not:
Post questions that are identical or similar to the questions you have already posted. When someone has an answer to your question, that person will respond.
Thank you for your understanding.
XP Recovery disk does not work. The 3 options are unresponsive. Is there an easy solution. All other functions of cell phones seem ok. It is a reliable machine for more than 3 years, but now must use the recovery disc. Brilliant ideas greatly appreciated.
Well, I put t know why you recovery CD doesn t work. Have you checked the CD some scratches? Have you tried to clean this CD?
However if it of impossible to use the recovery CD, you can contact the ASP and buy a new one. It doesn t expensive.
In addition, you can install an original Windows operating system and then all the Toshiba necessary drivers on the Toshiba site.
When I start my 2 year old Toshiba Satellite M40X, I get to the banner of Toshiba, but Windows does not start. I tried using the recovery CD and it does not either.
Any suggestions as to what could be the problem?
What do you mean with the banner of Toshiba? Did you mean the Toshiba splash screen that appears at the begging of the boot?
Equium M40X successfully passed this screen?
If the laptop is unable to switch to the home Toshiba screen then I presume that the BIOS has detected a hardware problem.
In this case primarily the motherboard fails
But if the laptop is able to spend the Toshiba start screen, the motherboard must be ok and only a 3rd device malfunction as HARD drive could cause this problem.
Try to study a little
I have a Portege M300 Toshiba I got again in 2006. It has progressively slower over the years, so yesterday, I thought I would use the product recovery CD to reinstall the factory settings.
Put the CD in restarted with F12, selected CD player, follow the instructions on the screen, he went through unpacking process... but once completed and handed over to market get you the Toshiba welcome screen then it seems that it will start, but it blocks just with a white screen... nothing not even a cursor flashing.
The hard disk does not even appear to be spinning?
I tried this process now 6 times and I'm starting to pull my hair!
Anyone got any ideas?
> The hard disk does not appear still to be spinning?
Well, it looks like a disc is defective.
The blinking cursor is a typical sign of a malfunction of the HARD drive.
I think that you need to replace the HARD drive and should reinstall the OS once more
Wonder if anyone can shed some light on this error message I get when trying to restore my laptop...
«Setting permissions V:\HDDRecovery...»
V:\HDDRecovery the system cannot find the specified file
Unpack the WinRE...
L ' ImageX for Windows tool
Opening the file in error [V:\HDDRecovery\SWImg\06546XSP.svml
ERROR: ImageX could not apply WinRE V:\HDDRecovery\SWImg\06546XSP.svm index 1 of the HARD drive to W:!
Press any key to continue... »
After that, I find myself with the Toshiba Recovery with no action software and a screen BACK Active but nothing happens...
I'm guessing that lack of HD, received today from Toshiba for this system recovery media
Satellite L300D 202
NB. If I restart the laptop start date and shows BOOTMGR is missing Ctrl Alt Del to restart...
Any help appreciated,
Thanks in advance,
> NB. If I restart the laptop start date and shows BOOTMGR is missing Ctrl Alt Del to restart...
Hmm... for me, it seems that the laptop does not start from the disc (DVD), but it attempts to boot from the HARD drive...
In any case, have you tried to boot from another disk; for example, Win XP, Linux Live CD?
To do this, and check if it is possible... If Yes, format the HARD drive and try to boot from the recovery again disc!
PS: Have you tried a HARD drive recovery option?
Turn on the unit, press F8 and choose fix my computer
After that, select Toshiba HDD recovery option if possible.
My main HARD drive died. Toshiba 500 GB MK5056GSY was the 'C' drive factory installed. The laptop also has a "D" drive, which was the same exact brand, model and size. (secondary HARD disk does not work at all. Long story, but I think it is a driver or a hardware problem with the motherboard)
I overwhelmed the secondary HDD at the location main, reformatted and reinstalled the operating system with the set of recovery DVD 7, SUCCUSSFULLY disks. But, since I can't have a second HD to wor, I decided to spend the primary HARD disk capacity, so I installed a Seagate 1 TB HARD drive. Now, I have reinstalled the operating system using the recovery discs 7 DVD and when the 7th finished disc, a window open warning that says "Recovery manager cannot restore your computer using the original image. "Please contact the HP support (Yes right, it's a joke) error code: 0xe0ef000e.
I also tried to install the operating system with the recovery of a 240 GB SSD disks. Same question.
BUT, the original secondary drive allows the operating system recovery 7 DVD image reset goes to work.
Finally, if I install a stand alone Windows 7 OS for the new Seagate 1 TB drive, it works fine. The problem is that all additional drivers, programs etc. provided with the laptop originally are net, just a light version of Windows 7. The works of the OS, but the wireless, the blueetooth, readers of cards, etc. do not work. And missing a few programs that comes with the original image (some are too expensive to buy when I wouldn't need it again).
Thanks for any idea on this issue.
HP makes me very angry today.
Hi there [email protected],
Thank you for joining the Forums HP's Support and welcome! It is a great place to ask questions, find solutions and get help from others in the community! I read your post on the Forums of HP Support. I wanted to join you and help! I understand that your recovery discs do not work on your HP ENVY 17 - 1190nr 3D Edition Notebook PC.
- What is the model/product of the Seagate 1 TB HARD drive?
- You can enter the BIOS?
- Can you see the HARD drive in the BIOS?
If you can, please:
Please let me know if I answered your question by clicking the "Thumbs up" if the troubleshooting in this post steps solves the problem for you please click on the button "Accept as Solution" . This will allow to the others is that present the same problem a solution also. If you need assistance, I would be more than happy to continue to help you. Please just re-post with the results of the resolution of the problems.
H8 1380 t CTO, Intel i7 3820 processor. 10 GB of DDR3 Ram PC3-12800 memory. FRIEND bios (UEFI), Version 2.14.1219 (current).
Pegatron Motherboard-IPIWB-PB (Pittsburg) Audio Beats. AMD, the Radeon HD 7570 1 GB graphics card.
I need some advice:
Can you direct me to a HP solution or tell me what I'm doing wrong?
I opened Control Panel - backup and restore and set up a backup schedule Win 7. Created a backup drive, and according to the instructions, a system image on a separate hard drive. This has been created successfully.
I have so successfully by the operating system, created an ERD in Windows 7 bootable, the screen guests said that this disc could be used to start the computer when you cannot start the operating system due to serious errors. This disk allows you to restore the system from a system image created using backup and restore or use other recovery tools to correct the problem that prevents windows from starting.
The system does not start on this disc. I did two restorations of the factory and went through the steps above, five times without success.
When you try to start the system with the Windows 7 repair disk the following steps were taken:
1 Win7 disc repair, system rebooted, you press ESC, selected the Boot Manager, select DVD disc and received the following message: boot nonsystem disc error.
2 rebooted system. escape, Startup Manager, then selected sata2 with no luck. Same error message as in (1).
Thanks again for your help.
Bought a WD a terabyte HD Executed a copy sector by sector, using Paragon... It was quick (about ten minutes-amazing) and I answer to you, now, using the WD HD clone.
Awesome! I finally took possession of this computer.
I would say that the problem has been resolved. Windows 7 repair disc will not work on EFI systems and here's workaround.
I have a weird problem, I bought the computer 6 months ago and have been happy with it, but I'm protected by a kind of virus and all the operating system has been * ed big time, so yesterday I want to da a factory install with recovery disks that I created when I bought the computer.
I have the Toshiba system recovery DVDs 4 disc, I insert the sytem disc and look as it should, it loads and then it ask disc of recovery disks, insert disk 1, and after 10 seconds it ejects again and claim a disc again.
I checked the 5 discs on my other computer and there are data on them and they look good, I tried to insert the discs to see if I'm past them when I printed on them, nothing works, it simply will not recognize disc and I'm stuck? Any help from anyone?
I'm sure that's not material that are bad, because I had an old windows XP disk, and after that I tried everything, I tried to install on the computer and everything was fine, but I would like to have windows 7 as the computer came with...
Regards Allan Thomsen
Very strange boyfriend
Would it be possible that the CD/DVD drive is unable to read the first disc correctly?
I mean, maybe it's a disk problem and not the problem with the data
I don't know what's wrong here, but you have some a lot of m options here:
To recover the laptop, you must use the Toshiba recovery disks or HARD drive recovery
You can use the HARD drive recovery process?
Turn on the device, press F8, choose fix my computer-> drive HARD recovery.
If this is not possible? Well. You can always order a new disc here:
My laptop's daughter was so slow, that we decided to take it back to factory settings. There is no disk recovery with the laptop because it has the repair work however when we did the computer is no longer started upward and when we started it in safe mode, the repair option was gone!
I've then went to Toshiba.eu and bought the recovery disc, seem to work, load files etc and then says loading windows, but the screen just goes black.
I can't find a phone number or contact point on the invoice and if I will have to consider in a shop to repair I don t want to have paid for both disks that do not work!
I do something wrong or can any one help?
New laptops are available with preinstalled operating system and without recovery disk but in user s manual is clearly described that you can create this preinstalled software recovery disk Toshiba Recovery Disk Creator.
I m wondering really you didn't mark this option.
In any case, try to reuse this disc to see if the problem occurs again and again. If you will not be able to install the original recovery image I recommend you contact the nearest Toshiba service provider and ask for help.
I have a HP dv7 with Windows 7 Home premium 64-bit.
A few months ago, I did a factory restore, the recovery partition start (I have no recovery disks). After that, I thought to divide my C: partition where Windows is installed, and I did it with Windows disk management.
So my new scores were: C: D: with recovery, OS, E: HP_Tools and g.: the new partition.
A few days ago the sistem ran very hard, so I thought I do another factory restore from the recovery partition. When I rebooted and you press F11, I got the "0xc0000225 error".
I have a Windows 7 Home Premium 64-bit bootable drive and I tried Startup Repair tool and other repairs of sistem, checks HDD, but everything seems to be ok.
I reinstalled the operating system, from the disk bootable on C: (OS starts and works well) and let the other partitions as they were... but it seems that the recovery partition still does not start if I can do a restore from the factory with all the drivers and utilities, as they were at the beginning.
Any ideas on how I can do?
It seemed that it there was not much I could do about this problem. My disk is dynamic, there is no Recovery Manager from the Start Menu, there has not been any creation of HP with HP folder recovery support. I managed somehow to make a repair disk, I tried it but no results, the error kept popping out every time.
I inserted the Windows 7 disc to try to delete all partitions, including the recovery and HP-tools and do a Windows Installer Cleanup, but the Format, New and Delete buttons are inactive.
I did some scans disk and memory tests, everything was ok... I started with a disc of Hiren and accesed the HARD drive with a program based on linux and so I managed to delete the partitions.
After I installed a new copy of Windows 7 to work with my SN and everything was ok. Unfortunately I lost partitions recovery and HP-tools, but at least it works well again.
Thanks for your all your support.
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