E-all-in-one printer, HP Officejet 5742: e-all-in-one printer, HP Officejet 5742 range

When you scan a document with the printer Officejet-5742, I had a 'tick box' selectable if I wanted to scan both sides of a page. The process was not automatic, after scanning one side of a (or multiple pages) a window opens asking the user to delete the pages, turn them and put them in the feeder. By clicking on the button "OK" in the window of the program would continue to analyze the other side of the pages and, if several pages, organize the scans in the correct order

Today (16 August 04) I installed the last 'Full Software', as requested by the HP software. There is now no option scan side 2. I contacted HP support by phone (Ref: 3030910759) and said ultimately this model does a face scan. I said it was 2 sides the morning but not update. They don't have to give me some help so I said I would try a different approach.

I can make 2 sides by selecting 'Add' page but that is not as simple as selecting a checkbox and is not effective if make a stack of pages.

Any ideas?

Best regards, DELETE.

Hello

Thank you for using the HP Forums.

You can try this alternative software?

HP extended Scan

FTP://FTP.HP.com/pub/scanners/HPScanExt/HPScanExt.msi

Once it has downloaded and installed, go to start > all programs > HP > HP Scan extended > Run "HP Scan extended.

This relevant resource will show you how face 2 document analysis.

HP Officejet Pro 6960: Scan a document of 6 pages 2 sides using the ADF

Let us know if it works.

Tags: HP Printers

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