e-mail and messenger does not not work error msg (Windows Live communication platform) has encountered a problem and needs to close.

I got this error msg (Windows Live communication platform) has encountered a problem and needs to close. We are sorry for the inconvience.

If you were in the middle of something information you were working on might be lost.

Not able to use my e-mail and Messenger at all, as this message keeps on pop up.

Rgds

View all Windows Live and Hotmail questions in the appropriate forum found here:
http://windowslivehelp.com/

Tags: Windows

Similar Questions

  • Windows Live Communications Platform has encountered an error and needs to close

    Windows Live Communications Platform has encountered and needs to be closed. Sorry for the inconvenience.

    This message returns constantly after 10 minutes of messenger try to connect. I tried reinstalling etc.

    I can't keep in touch with my friends and it's rather annoying :( How can I fix it?

    Hello
     
    Method 1.
    Follow the suggestions posted by CHRISTIAN on Thursday, January 15, 2009 at 23:49 in the thread below and check.
    http://social.Microsoft.com/forums/en/webmastergeneral/thread/6878a919-FB15-45D7-947a-0ea8c8c0da0a
     
    Method 2.
    If the problem persists I recommend you ask your question on the dedicated Windows Live forums.
    Here is the link:
    http://windowslivehelp.com/
     
    I hope this helps.

    Thank you, and in what concerns:
    Shekhar S - Microsoft technical support.

    Visit our Microsoft answers feedback Forum and let us know what you think.
    If this post can help solve your problem, please click the 'Mark as answer' or 'Useful' at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

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    See the help/support site Tosh or their forums.

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    If Outlook is not reaffirmed as a default for the mail after you uninstall Windows Live Mail, you will find support for Outlook in these forums: http://social.answers.microsoft.com/Forums/en-US/category/officeoutlook

    ~ Robear Dyer (PA Bear) ~ MS MVP (that is to say, mail, security, Windows & Update Services) since 2002 ~ WARNING: MS MVPs represent or work for Microsoft

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    Validation of Windows data-->
    Validation status: invalid license
    Validation code: 50
    Validation caching Code online: n/a, hr = 0xc004f012
    Windows product key: *-* - XY9X3 - JDXYP-6CJ97
    The Windows Product Key hash: xFQJU8srKsovk6p1Lk1yW93in4E =
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    Windows product ID type: 2
    Windows license Type: OEM SLP
    The Windows OS version: 6.0.6002.2.00010300.2.0.003
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    TestCab: 0x0
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    Architecture: 0 x 00000009
    Build lab: 6002.vistasp2_gdr.110617 - 0336
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    Windows XP Notifications data-->
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    File: No.
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    Recognized ActiveX controls safe for scripting: allowed

    Analysis of file data-->

    Other data-->
    Office details: {F20B4B72-1308-45BE-8F90-95E91A3F0AAF}1.9.0027.06.0.6002.2.00010300.2.0.003x 64*-*-*-*-6CJ9789583-OEM-7332157-002112S-1-5-21-923204104-223683984-168055983Acer Extensa 5630 Phoenix Technologies LTD.V1.30 20090319000000.000000 + 00070333507018400FA04090409US Mountain Standard Time(GMT-07:00)03ACRSYSACRPRDCT109

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    Ah! -in this case, it is not necessary.

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    Open the Windows Update - click the link view updates installed on the left of the page

    in the list, find the WAT update KB971033, and then uninstall it.

    Then restart and reinstall the update from here - http://support.microsoft.com/kb/971033

    redemarrer restart again, then try to change your product key to the one on the sticker - what is happening this time?

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  • I get an error code, ""this device does not work properly because Windows cannot load the drivers required for this device. " (Code 31) "on the computer.

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    Visit our Microsoft answers feedback Forum and let us know what you think.

  • This device does not work properly because Windows cannot load the drivers required for this device. (Code 31)

    Original title: this device does not work properly because Windows cannot load the drivers required for this device. (Code 31) in graphics AMD - 8151 HyperTransport (MC) AGP3.0 Tunnel

    This device does not work properly because Windows cannot load the drivers required for this device. (Code 31) in the graphics AMD - 8151 HyperTransport (MC) AGP3.0 Tunnel, what do I do to fix this help please.

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    Hey Jake,

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    (b) have you install a device or a change in the Device Manager, just as the Code 31 error appeared? If so, it is very possible that the modification caused the Code 31 error.

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    Updated a hardware driver that is not working properly

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  • Computer does not recognize network. -This device does not work properly because Windows cannot load the drivers required for this device. (Code 31)

    Hello!

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    You must get the drivers latset for m computer support site.

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  • Error: This device does not work properly because Windows cannot load the...

    I get this error message "this device does not work properly because Windows cannot load the drivers required for this device. (Code 31) "via a wired connection. And that's the Microsoft 6to4 adapt #7 and the same card but the #4 one.  Are these drivers or another file that I could use DL?

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    I hope this helps!

    Halima S - Microsoft technical support.
    Visit our Microsoft answers feedback Forum and let us know what you think.

  • Huawei Mobile Connect 3 G Modem this device does not work properly because Windows cannot load the drivers required for this device. (Code 31).

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    [If this post was helpful, please click the button "Vote as helpful" (green triangle). If it can help solve your problem, click on the button 'Propose as answer' or 'mark as answer '. [By proposing / marking a post as answer or useful you help others find the answer more quickly.]

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