Error: This device does not work properly because Windows cannot load the...

I get this error message "this device does not work properly because Windows cannot load the drivers required for this device. (Code 31) "via a wired connection. And that's the Microsoft 6to4 adapt #7 and the same card but the #4 one.  Are these drivers or another file that I could use DL?

Hi JasonBedgood,

1. Once you get the error message?
2. did you of recent changes on the computer?

This error occurs if the required driver is not installed or the driver is damaged.

I suggest that you update the driver for the device and check.

How can I update the driver for network card on the computer

1. click on Start, click Control Panel, and then double-click System.
2. click the tab hardware , and then click Device Manager.
NOTE: If you are prompted for an administrator password or for confirmation, type the password, or click continue.
3. click on network adapters to expand.
4. under network adapters, double-click the entry for Microsoft 6to4and then click driver .
5. click on Update driver software.
6. follow the Wizard update software driver to update the driver for NICs .

Updated a hardware driver that is not working properly
http://Windows.Microsoft.com/en-us/Windows-Vista/update-a-driver-for-hardware-that-isn ' t-work correctly

If the device driver update did not help then check the link below for one of the thread with the question and try the steps mentioned by Lionel Chen on January 9, 2008
http://social.technet.Microsoft.com/forums/en-us/itprovistahardware/thread/3a503cdb-e61c-44BC-97c4-0b38b0e5f929/

I hope this helps!

Halima S - Microsoft technical support.
Visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

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