E-mail: can't open the address book.

After you install cumulative security update 911567 for Outlook Express when I try to open the address book, I receive an error message similar to the following:

 

Unable to open the address book. Address book is not installed properly

Anyone else having this problem?

To resolve this issue, follow these steps:

  1. Uninstall cumulative security update 911567. To remove this update, use the itemAdd / Remove Programs in the Panel. System administrators can also use the Spuninst.exe utility to remove this security update.
  2. Copy the .wab file that is located in the following folder:

C:\Documents and Settings\\Application Data\Microsoft\Address guide\

Paste a copy of this file in the following folder:

C:\Documents and Settings\\Desktop\backup.wab

Note In this step, is your Microsoft Windows user name. Make sure that there are no .wab file on your desktop.

  1. ClickStart, click run, type cmd, and then click OK.
  2. At the command prompt, type the following and press ENTER:

Del "C:\Documents and Settings\\Application Data\Microsoft\Address guide\.wab.

  1. Start Outlook Express.
  2. On theTools menu, click address book. Note that the address book does not contain the contacts.
  3. On thefile menu, point to import, and then click address book.
  4. Import the backup.wab file that is located in the following folder:

C:\Documents and Settings\\Desktop

Install the most recent cumulative security for Outlook Express update

See more

https://groups.Google.com/Forum/?hl=en#! topic/oe-address-book-is-corrupted-what-to-do/goEVZwBaH_0

Tags: Notebooks

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