E-mail/password reset for an xbox 360. Windows Live support is me misleading to their moderators, etc. I need some help here!
I need a password reset on an old e-mail account linked to my xbox 360. (the enamel of related Xbox Live account). However after going around in circles with the xbox and Windows Live support person will help me. I have provided more than enough evidence that its me (old/new address, debit card info AND xbox console ID AND serial number for information). And I am NOT to START a NEW GAMERTAG due the fact that I have spent money under my current gamertag. Now they are misleading me to the moderators of Windows with this problem. So now what?
E-mail bellsouth.net and its related help/support page has since been purchased, reformatted and dissolved for their new name like ATnT. Their support tech/operators won't help me as well since it is a problem of bellsouth and not an ATnT. But the email is bellsouth.
I can't do any kind of password reset because I forgot my secret question answer. A mistake in good faith, but one that keeps this issue to be resolved. I have provided a list of answers to him but still no help and I keep getting turned down and rejected.
Windows answers forums are for technical problems and we do not have any control over the resets password for all Windows, XBOX and Windows LIve accounts.
You will need to contact Windows Live Support as Kim said.
http://windowslivehelp.com/product.aspx?ProductID=15
Thank you
Tags: Windows
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One thing you need to know...
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Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="">-><- mark="" twain="" said="" it="">->
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