ea4500 control parental error 2118

I use my EA4500 wireless router in my home network with success for a year, using the parental controls without major problems, until recently (last 2 weeks).  Now, whenever I try to access Parental controls, either from my Smart WiFi app on my phone, or from Internet Explorer on any computer browser, whenever I try to access Parental controls, I received the following error message: "unexpected error 2118"  We encountered an unexpected error.  If this problem persists please visit our technical support site. "Other features of the router seems to work properly.  I checked I have the firmware updated on the router.  I tried to reboot the router, the modem, all computers to the system, and of course, my phone, but still not the same error when I try to access the parent controls.  The last settings always seem to be in effect, based on trying to access a site blocked since one of the computers, but I can't make changes to parental controls settings.  Anyone have any ideas?

You need to reset the router to factory settings and reconfigure. Reset to the default values can be made through the user interface.

Tags: Linksys Routers

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