EAS >; >; >; # <; <; <; <; problem with shared services
Record EAS with default shared Services. The HYPERION_HOME/logs/config/configtool_err.log file contains the following error:com.hyperion.cis.config.CmsRegistrationUtil, ERROR, save the operation failed in CMS:
com.hyperion.interop.lib.OperationFailedException: product already exists. Save failed: error.generalSaveModel.Product already exists. Save failed: error.generalSaveModel.
at com.hyperion.interop.lib.helper.RegistrationHelper.register (unknown Source)
at com.hyperion.interop.lib.CMSClient.register (unknown Source)
at com.hyperion.interop.lib.CMSClient.register (unknown Source)
at com.hyperion.cis.config.CmsRegistrationUtil.registerApplication
seems users info is missing and the results like this... .IAM not sure which one would be
Delete everything in the folder of the eas...
Restart the services.
Configure the service Regional with Shared Services
Restart the server to EAS.
This should help... .it happened some time ago... IAM still not sure what exactly the problem, but it helped me solve my problem
Let me know if do not work
Tags: Business Intelligence
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