EliteBook 8570w: the sound quality after update problem

I connected the laptop to a docking station. The docking station has a connection to a headset/external amplifier. Ideal to connect the amplifier. Only in this respect has more no bass. The connection of the helmet of the computer laptop itself has a pleasant sound, but I do not like to keep card 10 x a day between headset and amp switching. (Phone + Amp = echo). My alarm only works with external stakeholders, but Skype and Softphone want the headset.

Also, I turn off HP speakers in the system and have no more just the external headphones, since one of the most recent updates the internal speakers don't turn off when the headset is connected. This has implications for readers audio and video players, as they want their sounds through HP speakers. Only VLC mediaplayer has the possibility to move from one sound channel, but I have to change every time I start a video.

Before the update, there was an automatic switch and I could let two of them on and the sound channel chose autamtically and turn to the helmet that was plugged, etc..

I use Windows 7 64-bit and windows 10 is not an option due to various programs more alumni who should be updated (if it is still possible), which would be very expensive.

I noticed something new has been installed called SRS Premium Sound Pro. Maybe it's the culprit. I dare not change anything in it.

Does anyone know how to debug this?

Hello

Could update you the

Driver Audio of IDT high definition (HD)

Type:-Audio driver
Version:6.10.6435.0; 5.10.6435.0(5 février 2013)
System:
Microsoft Windows 7 Enterprise (64-bit) | See all
Name of the file:sp60317.exe (42 MB)

Link: http://h20564.www2.hp.com/hpsc/swd/public/detail?sp4ts.oid=5257503 & swItemId = ob_115135_1 & swEnvOid = 4060 #tab1

Also, I suggest you to disable all the improvements in the properties of speakers and check out. See the steps below:

  1. Press on the key Windows + X.
  2. Click on Control Panel.
  3. Double-click the sound icon and click on speakers.
  4. Click on Properties.
  5. Click the enhancements tab.
  6. Now, click on "disable all sound effects.
  7. Click OK , and then check if the problem persists.

If the problem still exists, as a solution, I suggest you uninstall and reinstall the sound drivers in compatibility mode and check if it works for you,. Refer to the steps below:

Follow the steps to uninstall the audio driver:

  1. Press the Windows key + X key , and then click Device Manager.
  2. Expand 'Audio Video and Game Controllers'.
  3. Right-click on the audio device listed and click on 'Uninstall'.
  4. Select the option to remove the software driver.
  5. Restart the computer after its uninstalled.

Now download the drivers from the manufacturer's Web site and install it in Windows 8.1 compatibility mode. Follow the steps below to install the drivers in compatibility mode:

  1. Right click on the driver configuration file and click on 'Properties'.
  2. Click on the "compatibility" tab and check the box ' run this program in compatibility mode for "and select operating system Windows 8.1 since the menu drop-down."
  3. Click 'Apply' and click on 'OK' and run the file to install it.

Hope this helps you...

Click on Bravo and accept as a Solution if my answer was helpful and answered your question.

I am an employee of HP!

Tags: Notebooks

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