15 HP notebook PC Windows 10: start of Windows 10 icon on hp laptop 15

I have a laptop of HP 15, three weeks ago, I installed windows 10. 64 b operating system. When I click the start windows icon, nothing happens. How can I fix this please?

Hello @shellshell42,

Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums, I would like to draw your attention to the HP Forums Guide first time here? Learn how to publish and more.

I came across your post on the start icon and he wanted to help!

For starters, can you provide me with the product number of the laptop?  Here is a link, you can use that will help you find your model and product number: How can I find my model number or product number?

In the meantime, have you tried to use Windows Update, to search for the drivers that are compatible with Windows 10?  You can consult this site too: products HP - where can I find drivers Windows 10 and software for my model?

If you have problems to install the drivers, you can use the tool on the following site:

Open the Windows Update troubleshooting tool

It is possible that the drivers are not available for your product.  If this is the case, or the drivers you found do not work, try to use the solutions on this site to work around the problem and let me know how it goes: how: install and update drivers in Windows 10

Please let me know if this information has been helpful by clicking the thumbs up below.  If this post has solved your problem, then please click accept as a Solution.

Have a great weekend!

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