EliteBook 8740W after HP, SD card reader driver update appears as XD Picture Card

Hello

I have an EliteBook 8740W mobile workstation, and it's been great up to a recent software update.

I don't know exactly when it started because I use not the constantly SD card reader but after a recent update HP Support Assistant, the SD card reader has a problem: any type of card, I put in there, he thinks it's a xD Picture Card.

I have several different SD cards and tried all. They work fine on other devices; but when I put in the card on the EliteBook reader, same thing: Xd Picture Card. If I click it to open it Windows says 'Please insert a Picture Card xD'

Device Manager displays the card reader, like the three types of support:

But if I turn off the device of xD-Picture card, it doesn't recognize any card inserted at all.

So, basically, the SD 'detection', if nothing else, is broken, and he thinks that SD cards are cards xD.

I tried uninstalling and reinstalling the full card reader drivers and it still does the same thing.

Thank you!

Right click on each of these Ricoh entries in Device Manager and select uninstall.

When finished

Right click on any device in DM and select 'Search for hardware changes' Windows reinstall the hardware and drivers, see if that helps, if not I think the reader can have due to a malfunction.

Use a bright flashlight and make sure nothing got in the card slot that should not be there.

Tags: Notebooks

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