EliteBook Notebook PC 8460p: impossible to uninstall HP Protectools

I'm trying to upgrade to Win 10.  It says that I need to uninstall HP Protectools because it is not compatible.  When you try to uninstall protectools, I get the lollowing error: Error: 1325.Hewlett - Packard is not a valid short file name.

No idea how to solve this problem would be greatly appreciated.

Thank you

@63stingray

Please use the Forum from HP Support. I brought your question to the team within HP. They are likely to ask for information from you to get your information or product serial number. Please search for a private message from a contact HP identified. Also, remember not to publicly display (numbers series and information).

If you are not familiar with messaging private forum please click here to learn more.

Thank you
Omar

Tags: Notebooks

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