Email from blackBerry Smartphones of accts involved in the work on BBerry email

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• Messages from blackBerry Smartphones not always display in the Inbox on the Torch 9800

  Hey there. I apologize if this has already been answered, but I search through the forums and have not yet found an answer.

  I have a Torch 9800. Since I got it, I noticed that, sometimes, the messages will appear in my Inbox. My phone will ring when I received it, and I'll have the 'new messages' icon on the home screen, but clicking on the messages icon that leads me to an empty Inbox.

  I noticed this behavior affecting the e-mail (my gmail account is the only one that I have will the blackberry), messages text and two customers different third-party chat.

  I have no message filtered to different folders, or something like that.

  By clicking on "View file" check my Inbox is selected.

  But that's where it gets weird: if I compose a new message and send it, when I go back to the Inbox, all messages are displayed.

  It's almost as if the Inbox is having a problem displaying the list of messages, but as soon as I push a new element to display (message sent recently), shocked it back to life.

  Any ideas?

  Thank you!

  246 has been shipped orig OS

  use a PC to day so you'll have a good backup.

  Manual device OS upgrade instructions:

  1. start by searching for your operator and the system operating file that you want to use.

  http://NA.BlackBerry.com/eng/support/downloads/download_sites.jsp

  2. make a backup of your device first, using Desktop Manager > backup. Close at the end Office Manager and disconnect it from BlackBerry. Get DM here http://us.blackberry.com/apps-software/desktop/

  3. download the OS files to the PC then install on the PC by running (double click) the downloaded file.

  4. go into c:\program files Research in motion\apploader and delete the file named "vendor.xml."

  5. This step is not necessary unless there is a problem on the next steps. Use BBSAK from BBSAK.org and wipe the device (after doing a full backup), then after you get the 507 error (no OS installed) then proceed to step 6

  6 remove the internet connection for PC and reboot the PC.

  7. plug the BlackBerry and double-click on "Loader.exe." It is located in the same place as the above vendor.xml file was in.

  8. If you did step 5, restoration of the back upward. Follow this KB if necessary http://www.blackberry.com/btsc/KB10339

  Take advantage of the new operating system.

• BlackBerry Smartphones BIS messages appearing in the working email folder

  Hello

  I use a 9000 "BOLD" that is connected to my work email ([email protected]) through our BES. Everything works very well.

  There is an envelope on my "BOLD" icon, and emails appear in here.

  I also have a GoogleMail ([email protected]) account that I put in place for the BIS. Since that, there is an additional icon on my "BOLD" with a globe next to him, I guess that's my Google mail.

  The problem is, every time e-mail is directed to my Googlemail "BOLD", he appears in the two "icons".  So sometimes, I look at my phone, see the working envelope icon is in red, indicating a new message, but it's actually in my Googlemail (this BIS icon is too red).

  Is there a setting I can change to BIS email go to the BIS icon only?

  Any help is appreciated!

  The OS 5.0 device, you will find a setting in Messages > Options > settings Inbox that will move to your personal e-mail account in its own folder.

  If you do not have OS 5.0,.

  1. ask your administrator BES to push mail BES folder to you:

  KB12610 send messages associated with a server BlackBerry Enterprise Server and BlackBerry Internet Service account are located in the same folder of Messages

  2. download the third-party application to do

  http://www.getempower.com/Empower_BES_MailBox.php

• Color of Email from blackBerry Smartphones 'flags' for appointments in the calendar

  Can someone tell me please how do I change the color of the "indicators" that show that when you set a calendar appointment? They are at the top of the screen again appointment next to send it to the help...  I have several using the same color; Blue is the default value? Thank you very much.

  Cool!
  I'm glad that you fixed it.
  Please solve the thread so that others can find your answer faster.
  Thank you

  Bifocals

• BlackBerry Smartphones synchronization events created on the device

  Hello!

  I have a Blackberry Curve 8900 and use Entourage 2008 on my Mac for notes, calendar, and contacts of sycning.  Everything seems to sync both ways very well - outside of calendar events created on the device.  They synchronize with Entourage.  In addition, the changes I make to an event on the blackberry is not updated in Entourage.

  Can anyone help?

  I recently bought a Blackberry Storm 2, and I use Entourage 2008 and installed the Blackberry Desktop Manager. I had a few problems just getting up and running together. But now that's happening, everything seems to work fine schedule and even create events on the device. When I sync appear in Entourage, although they do not have a category.

  Have you checked iCal to see if they are be synchronized with the Entourage calendar in iCal? This may seem Basic, but have you checked the calendar section of the Blackberry Desktop Manager to ensure that the menu "add events created on the BlackBerry smartphone to" is set to the Entourage? I don't seem to have any other option, but I thought to ask anyway. Have you checked the advanced settings in the Blackberry Desktop Manager to synchronize all events?

  I create a calendar on the device event and had the address send using one different address other then the first email address for the device and for some reason any event do not synchronize. When I create a new event, however, the address to send it to the help is on the default.

  The only problem I seem to have is if I change the status of an event on the device (from busy free for example), he gets twice in the Entourage, but even in the event new status is still set to busy.

  I hope this can help you.

• BlackBerry Smartphones trying to get calendar to work on a BB 8530

  I downloaded the Desktop Manager and I try to sync my gmail on my laptop with my BB. When I try to configure synchronization preferences, it gives me the options of outlook, yahoo and ASCII importer. I use gmail, but not outlook. How can I synchronize these and the calendar as well?

  Thank you!!

  First - you set up Google Sync apps on your device?

  http://www.Google.com/mobile/sync/

  In addition, in case you need:

  BlackBerry Desktop Manager does not prompt the BlackBerry smartphone user during synchronization when the default calendar service has been changed

  http://www.BlackBerry.com/BTSC/KB20147

• Business services switched from blackBerry Smartphones. emails not working not

  I used a unlocked Blackberry Bold 9900 with Rogers in the Canada.  I am in the United States for 5 months and released an ATT plan with data.  I can access the internet, but I'm not getting my emails.  It is said that the Blackberry Internet Service is not connected.  ATT says I need to speak directly with Blackberry to get connected, but it does not seem that option on the site by phone or Blackberry.  Suggestions please.

  Hello

  ATT not quite answered you completely. Indeed, there is no method to contact you BB directly, however... only through formal escalation of a carrier can talk you (for free) to BB directly. It's him formal support how works and ATT have responded you more completely that they did.

  Change of carriers can be tricky. I would advise you to first talk to Rogers and get them to be sure that they have fully released for your device to BB PIN of their system of BIS to 100000%. After that, then check with ATT to be sure that your specific device model is even compatible with their network for AUTOMATIC HRT delivery and maintenance of your appliance.

  If these two are OK, then they (ATT) should be able to set up a BIS account for you in their system. If they cannot, try to get them to tell you exactly why, but do not let you fob off with the answer they gave so far you (because it is impossible to do anyway). They can certainly look deep into their system to tell you what the problem is... for example, unless Rogers really frees your BB PIN of their system, ATT simply cannot create a BIS account to your device.

  In the worst of the worst, I heard that a conference call between the support of BB (note... NOT support the front line, but rather Support dedicated BB) teams of BOTH carriers can sometimes clear up questions.

  But, all in all, unless there is something weirder going on (for example, your BB PIN declared as lost/stolen and locked so far from any business by creating a BIS account), Rogers should be able to release your BB PIN and ATT must then be able to create a BIS account to your device in their system.

  They shouldn't need any involvement of BB to do all this.

  Good luck and let us know!

• Emails (1) recent blackBerry Smartphones suddenly deleted from Blackberry - Synch (2) tries to remove the old entries on computer calendar

  Two problems, no idea if they are related or not. I had a Curve 9300 for 18 months - no major problems.

  (1) this evening it all of a sudden all messages deleted more than a few days old f. It is used to transport e-mail maybe 3-4 weeks. No idea why. It happened all of a sudden.

  (2) I've been sync using BB desktop between appliance and MS Outlook 2010 for 18 months. Synchronization suddenly a few months ago tried to delete all the old entries calendar on my computer. I worked hard that by putting the synchronization of calendar configuration "mode 2", 'All the entries in the calendar' with a filter defined on synchronize start dates after 01/01/2013. It worked. But all of a sudden tonight trying to remove almost 100 entries of (recent) Agenda of my computer.

  Any ideas, anyone? Thanks in advance...

  Hello

  Mr_Numbers_135 wrote:

  (1) this evening it all of a sudden all messages deleted more than a few days old f. It is used to transport e-mail maybe 3-4 weeks. No idea why. It happened all of a sudden.

  Here are some tips to use:

  • KB02843 What is the function of low memory manager on the BlackBerry smartphone
  • KB14320 How to maximize space and power battery life on the BlackBerry smartphone
  • KB14213 Call logs, SMS text and email messages are deleted from the BlackBerry smartphone

  Mr_Numbers_135 wrote:

  (2) I've been sync using BB desktop between appliance and MS Outlook 2010 for 18 months. Synchronization suddenly a few months ago tried to delete all the old entries calendar on my computer. I worked hard that by putting the synchronization of calendar configuration "mode 2", 'All the entries in the calendar' with a filter defined on synchronize start dates after 01/01/2013. It worked. But all of a sudden tonight trying to remove almost 100 entries of (recent) Agenda of my computer.

  I suggest this thread:

  • http://supportforums.BlackBerry.com/T5/desktop-software-for-PC/cleanly-quot-starting-over-quot-with-...

  It begins with a process to start properly and there is an exchange of views, and there is also a post (15) with links to earlier versions of the Software Desktop, if those who are needed. Note that this is not, by any means, guaranteed to work... but it worked to much to solve the problems they have.

  Good luck!

• Can someone help me please to find the number of sms sent from blackberry smartphones?

  Hi all

  I'm new to the blackberry smartphone application development. My requirement is to manage the sms sent from a blackberry smartphone like finding the number of SMS messages sent, the destination not like that. I tried running messagelistener, sendlistener and outboundmessagelistener, but something did not work well. So can someone please help me to solve my problem?

  FYI: 1. I've implemented outboundmessagelistener but couldn't find a way to add this port for listening to my request.

  2. I set up sendlistener and added to my application of the method SMS.addSendListener which does not also carry out my requriement.

  So, please help me if you have an idea in these aspects.

  Thank you

  Sanath

  FOR INFO:

  Import net.rim.blackberry.api.sms.OutboundMessageListener;

  SerializableAttribute public class MainClass extends UiApplication implements OutboundMessageListener

  {

  Public Shared Sub main (String [] args)

  {

  PAP MainClass = new MainClass();

  To make the application enter the thread of events and start treatment

  messages,

  We invoke the enterEventDispatcher() method.

  theApp.enterEventDispatcher () ;}

  public void notifyOutgoingMessage (message Message)

  {

  If (this instanceof text message)

  {

  Here you can not manually counting the SMS

  }

  }

• Messages from blackBerry Smartphones that do not exist?

  My phone is a BlackBerry curve 8520 and I get alerts of messages from him and when I look, I see nothing.

  He spends a lot of time

  My BlackBerry will make a noise and when I take a quick glance at my phone, nothing is there.

  Can someone please help me understand this.

  Hello and welcome to the community!

  I suggest a search of message:

  • KB21879 How to search messages unread on the BlackBerry smartphone

  Good luck and let us know!

• BlackBerry Smartphones 2 phones registered to the same email addy for causing bbid to bbm problems

  I had a bb curve 8520 which I forwarded to my daughter that I had a curve 9320. When I implemented the new phone, I used the same email that I got on the 8520. A few days that I have improved the bbm and so does my daughter. Some how his contacts then appeared on my phone n bbm does not work on the 8520. the icon is ther it said installed but does not work. I called virgin who said that they were sorted and bbm should be resumed after 24 hours but is not. How can I fix?

  Hello ladychelle

  I guess you have already BIS on both of your devices, so first of all restart your device by removing the battery while your device is turned on, wait a minute then reinsert back .after restarting check if it allows,

  If the problem persists then register your handheld computer on your corporate network, for the help, see this KB:

  KB00510 : How to register a BlackBerry smartphone with wireless network

   

  (receive a recording message in your message)  After receiving another battery pull reboot, then try again.

• Missing messages from blackBerry Smartphones

  I've been texting back last night and when I went to look at messages this morning, none of the messages are on my phone.  It shows here and there a few emails but none of my text messages.  I know that I don't remove any of them, so what could happen to them?  This happened to someone else?

  It is a common problem with this phone.  On the forums I've read, the main question is related to memory.  On the phone memory is limited.  The more programs you have installed (especially if being run), then the most often, you will have this problem.

  A few things that I found to help (other forums) with this problem on my phone:

  1. Go into "Options: Status" it will show you "Free File" and "File Total" If you have less 12 000 000 bytes of free space, and then your phone isn't really enough memory to function optimally.  This means that you have too many programs, or too much memory is used on your device.
  2. Go to: "Internet browser: press blackberry: options: cache operations ' then 'Clear history' and cache then erase content, clear pushed content, disable the cookie cache.  This will free up a lot of space.
  3. Go to "Options::Advanced Options::Applications" and delete the apps that you don't use. for example I do not brickbreaker or Notes or Sprintstore, etc.  In addition, delete the various language modules that you do not use.
  4. Go to: "camera: Hit Blackberry button: access options: click on the images to store"-change this in "On Media Card" so that the photos are saved on your memory card (providing you have a).  This will free up memory resources on your device.
  5. Come on in "Media::Hit Blackberry button::scroll up to options: devide all limit memory 12 MB: value reserved pictures memory 0 MB" this will ensure that your device does not use memory by recording media on the device itself, rather it will store it on the map.
  6. Remove all old text messages that you don't want.  However, if there are messages you want, SAVE THEM! (must be done individually)  To remove all previous messages you can scroll to the date and the hit blackerry button, then 'delete forward' - it will delete all messages in this folder before that date (do the same for sent messages).
  7. Finally, do a hard reset from time to time. (once a week)  This means removing the battery for 10 seconds and put it back in and wait for only 3 minutes it takes to begin the terrible backup of.
  8. Repeat step 1 and see how much you free memory!

  General "maintenance of memory."

  1. Do a hard reset often, especially if you think you have been browsing many Web sites or send/receive a lot of texts.
  2. Clear your internet cache often.
  3. Delete text messages you do not want to register, often.
  4. Instead of hitting the button 'back' (the button next to the red end call button) to leave applications... click on the blackberry button (button next to the talk button) and scroll down to "close" or "exit".  This will STOP the application, freeing the memory.  If you only use the arrow to the left, these programs will continue to run in the background, so using your memory.

  Finally, make sure your BlackBerry software is on the most up-to-date OS (operating system) as possible.  Connect it to your blackberry desktop and see if there are updates...

• BlackBerry Smartphones Can does not change the signature block on my internet mail from my Pearl

  The signature block on my email says "Sent from my Verizon Wireless Blackberry".  I would like to add my name and email address, but the text is not editable on the Pearl.  Does anyone know how to change this?

  Verizon Wireless Customer Service has been able to explain the problem and solve it.  For those interested here it is:

  BlackBerry Internet Service provides functionality to auto-connect to new users that does not require a user name and password.

  The user must click the settings icon to email on the BB and then click on the link create username.

  Once the username is created, you can go to www.blackberry.com/go/vzw and change the signature options.

• Error message from blackBerry Smartphones?

  Hi im new but dose, anyone know what this error message is all about when I turn on my bb after removal of my battery [eception exception: error profiling.fill url: null]

  IM baffaled

  Hi and welcome to the Forums!

  There is virtually no diagnosis of those - they are the equivalent of random errors in Windows for which trace the root cause is futile. Basically, here's the last out in the programming code - some event occurred for which there is no event handler in the code. The patch is an update of the code that handles the event... but, again, what is the event is almost impossible. So, there are a few things to try:

  Sometimes, the code simply is damaged and needs to be updated - just like a reboot:

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  There may be a code updated to the value of the carrier - check out them through this Portal:

  • http://NA.BlackBerry.com/eng/support/downloads/download_sites.jsp

  The toughest possible causes are a bad application behave. To find it, there are two options. Is to see if you can read the log file:

  Go to the home screen. Hold down the ALT key and type "lglg". (You won't see anything as you type). This will bring up the log file. Scroll down (probably a lot of pages) until you see a line that says "eception execption. Click on this line. The application name will be in the info. Alternative methods to implement the newspapers are in this KB:
  KB05349 How to activate, view, and extract the the event logs on a BlackBerry smartphone

  The other method is to remove the apps one at a time, wait a while between the two (I usually recommend a week), until the problem stops... revealing the offending application.

  Good luck and let us know!

• Message from blackBerry Smartphones: MTP Device Mode is enabled on

  I just did a hard reset (remove battery) on my Storm2 9550.  When it finished start, I started the Desktop software and connected the phone via the USB port.  I received the following message:

  This Blackberry device using a connection of the PSG.  Some features of media for your device mass storage mode, which interrupts all active media transfer protocol (MTP) connections.  You want to mass storage mode?

  I don't know exactly what that means or if I should answer 'Yes' or 'no '.  (I had a bit of luck you are looking for this particular online message).

  The BlackBerry Storm smartphone can connect to a computer in one of the following ways:

  • USB mass storage mode
  • Media Transfer Protocol (MTP)

  MTP allows a BlackBerry smartphone user transfer media files between a computer and a BlackBerry smartphone and provides support for multimedia files that have specific requirements, such as restrictions associated with the management of digital rights (DRM) technologies.

  A BlackBerry smartphone appears as a Portable device in my computer when connected to the computer using the PSG. It does not appear in the devices with removable storage section and has not assigned a drive letter.