Email will not be made via ePrint

I have properly configured the ePrint on my iPad mini and now also put in place on iPad my wives Air.  Normally, works fine on our HP6180, including printing of the enamel. (NOTE to HP - no need to tell users to change their settings for Gmail to allow less secure applications, if not, won't check!). Anyway the problem I have is a Gmail account that will not be rendered via ePrint on iPad to my wife but OK printing via ePrint on mine! 4 pages of random characters, she sees on the screen (NB not HTML) and the same appears when mail is printed via ePrint. However the same mail sent to my iPad renders correctly on the screen and prints OK as a mail of 2 pages. I also watched it on a PC, both via the Outlook and Internet Explorer client and the mail is clearly HTML (even though I'm not an expert, I see that it is what it is). Is there another setting on Gmail, it does change? I see not all the settings on ePrint. It's just that an email that day that has the problem, it is purely text but is formatted as a table. Any ideas?

In addition to the update: I forwarded the problem return email to iPad to my wife and she is now very well. Something to do with the header on the original mail maybe? It was not corrupt as my wife could view and print OK on his PC Gmail account.

Tags: HP Printers

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