Emails from Smartphones blackBerry, pines, text messages disappears from the device

Hello

The TEXT from emails, pine, keep disappearing from Bold 9900. Device is connected to a BES server. Device has been replaced and account re-created on the server but still happening. No idea why and how to solve the problem?

THX

Hello and welcome to the community!

Since you're on BES, you really should work with your BES admin... they have a lot of things and it is possible that they apply an expiration that you aren't aware of the control.

Otherwise, here are some tips to use:

  • KB02843 What is the function of low memory manager on the BlackBerry smartphone
  • KB14320 How to maximize space and power battery life on the BlackBerry smartphone
  • KB14213 Call logs, SMS text and email messages are deleted from the BlackBerry smartphone

Good luck!

Tags: BlackBerry Smartphones

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