emails missing when outlook express compact

When outlook express is closed, he asked if I wanted to compact the files to save space. After compaction, all mails disappeared and are no longer in the Inbox. Where can I find them

Two reasons the most common for what you describe is disruption of the compacting process, (never touch anything until it's finished), or bloated folders. More about that below.

Why OE insists on compacting folders when I close it? :
http://www.insideoe.com/FAQs/why.htm#compact
 
Why mail disappears:
http://www.insideoe.com/problems/bugs.htm#mailgone
 
About file Corruption:
http://www.Microsoft.com/Windows/IE/community/columns/filecorruption.mspx

Recovery methods:

If you use XP/SP2 or SP3, and are fully patched, then you should have a backup of your dbx files in the Recycle Bin (or possibly the message store), copied as bak files.

To restore a folder bak on the message store folder, first find the location of the message store.

Tools | Options | Maintenance | Store folder will reveal the location of your Outlook Express files. Note the location and navigate on it in Explorer Windows or, copy and paste in start | Run.

In Windows XP, the .dbx files are by default marked as hidden. To view these files in the Solution Explorer, you must enable Show hidden files and folders under start | Control Panel | Folder options | View.

Close OE and in Windows Explorer, click on the dbx to the file missing or empty file, then drag it to the desktop. It can be deleted later once you have successfully restored the bak file. Minimize the message store.

Open OE and, if the folder is missing, create a folder with the * exact * same name as the bak file you want to restore but without the .bak. For example: If the file is Saved.bak, the new folder should be named saved. Open the new folder, and then close OE. If the folder is there, but just empty, continue to the next step.

First of all, check if there is a bak file already in the message. If there is, and you have removed the dbx file, go ahead and rename it in dbx.

If it is not already in the message, open the trash and do a right-click on the file bak for the folder in question and click on restore. Open the message store up and replace the .bak by .dbx file extension. Close the message store and open OE. Messages must be in the folder.

If messages are restored successfully, you can go ahead and delete the old dbx file that you moved to the desktop.
 
If you have not then bak copies of your dbx files in the Recycle Bin:

DBXpress run in extract disc Mode is the best chance to recover messages:
http://www.oehelp.com/DBXpress/default.aspx

And see:
http://www.oehelp.com/OETips.aspx#4

A general warning to help avoid this in the future:

Do not archive mail in default OE folders. They finally are damaged. Create your own folders defined by the user for mail storage and move your mail to them. Empty the deleted items folder regularly. Keep user created folders under 300 MB, and also empty as is possible to default folders.

Disable analysis in your e-mail anti-virus program. It is a redundant layer of protection that devours the CPUs, slows down sending and receiving and causes a multitude of problems such as time-outs, account setting changes and has even been responsible for the loss of messages. Your up-to-date A / V program will continue to protect you sufficiently. For more information, see:
http://www.oehelp.com/OETips.aspx#3

And backup often.

Outlook Express Quick Backup (OEQB Freeware)
http://www.oehelp.com/OEBackup/default.aspx

Tags: Windows

Similar Questions

  • I have an email in my outlook express (BOX SENT) that I can't remove. When I try it freezes the computer. It is an e-mail that I tried to send.

    I have an email in my outlook express (BOX SENT) that I can't remove. When I try it freezes the computer. It was an e-mail I was trying to send

    and it has been sent. Someone knows how to remove it.

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    Check for working offline and see if it will delete, or else create a new Outbox and sent items folder.

    Follow these steps for the Outbox, sent items after you move the messages you want to save to a local folder that you create. Just don't touch the problem message so OE will not freeze.

    Tools | Options | Maintenance | Store folder will reveal the location of your Outlook Express files. Note the location and navigate on it in Explorer Windows or, copy and paste in start | Run.

    In Windows XP, Win2K & Win2K3 the OE user files (DBX and WAB) are by default marked as hidden. To view these files in Windows Explorer, you must enable Show hidden files and folders under start | Control Panel | Folder Options icon | Opinion, or in Windows Explorer. Tools | Folder options | View.

    With OE closed, find the Outbox.dbx and Sent Items.dbx file and remove them. New files will be created automatically when you open OE.

    To avoid this in the future:

    Do not archive mail in the receipt or sent items box. Create your own user-defined folders and move messages you want to put in them. Empty the deleted items folder daily. Although the dbx files have a theoretical capacity of 2 GB, I recommend all a 300 MB max for less risk of corruption.

    Information on the maximum size of the .dbx files that are used by Outlook Express:
    http://support.Microsoft.com/?kbid=903095

    After you're done, followed by compacting your folders manually while working * off * and do it often.

    Click Outlook Express at the top of the the folder tree so no folders are open. Then: File | Work offline (or double-click on work online in the status bar). File | Folder | Compact all folders. Don't touch anything until the compacting is completed.

    Disable analysis in your e-mail anti-virus program. It is a redundant layer of protection that devours the processors and causes a multitude of problems such as time-outs and account setting changes. Your up-to-date A / V program will continue to protect you sufficiently. For more information, see:
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    Email backup - anti spam files

    When I do an email upward on outlook express 4 by using the method described in Q270670 I found the file was a massive file. On the investigation, I found that the file contained thousands of files for anti-spam (ca. 6 GB). These fact files does not appear in outlook express in the anti-spam file but only appear in the backup download. It is probably an accumulation of messages anti-spam for 6 years.

    Why is this?

    I can't open the dbx files to see what is in them

    Your comments / tips

    According to Bruce, EO4 served in Win95 and Win98.  The steps you describe in this article concern OE6, then maybe that's what you mean.

    There is no 'anti-spam' files in OE, according to Bruce, and so if you have 6 gigabytes, then it is likely those are the dbx files that contain messages.  See www.oehelp.com/OETips.aspx#6 for OE data backup.  If you use some kind of anti-spam with OE program, then see point 3 on this page, contact the anti-spam software provider and ask them to explain it.

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    Column of Outlook Express folder in find

    When Outlook Express 6 detects emails from a name in the right column indicates the folder in which it is in. How can you tell which folder this folder is located in?

    OE does not have the capacity to tell you where the folder is located in the folder hierarchy.  You can select different trees under local folders to find what subfolder is and what kind of tree it is under.  Unless folders.dbx is corrupted (which happens a bit), then OE will not create folders for you.  If folders.dbx is corrupt or not, I would suggest that you backup the files and the registry (see www.oehelp.com/OETips.aspx#6) before things become corrupt, because you seem to have a complex organization from your e-mail folders.

    Steve

  • Cannot receive emails through my Outlook Express 6 account all of a sudden. I have 2 computers set up with it, a Windows XP and the other Windows Vista.

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    My server contacted me and told me to check my spam using their webmail account, because it was full.  It seems that when I used the rules of the mail I had clicked on delete from the server, just "do not download".  My spam folder was so full that I couldn't receive. Thanks for all your advice!  Mark as resolved.

  • How to block the recipients to see the list of multiple recipients on the email sent with outlook express 6.0?

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  • How can I add my wifes email to my outlook express.

    Original title: users of outlook express.

    How can I add my wifes email to my outlook express

    Go to tools | Accounts | Add | Mail and then fill in the appropriate settings.

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  • After Outlook Express compacting on request, all emails before March 2010 had disappeared.

    Dear Sir.

    2011-05-30, when I used e-mail on the Microsoft Outlook Express check, asked me to compact the emails in order to free more space.  I have it done, but all the email before March 2011 were missing.  I don't know how to get / find them.

    Help, please.  My email address if * address email is removed from the privacy * or * address email is removed from the privacy *.

    Concerning

    Frankie Tang

    I guess that you don't like my advice after using OE for 12 years, but if you have no copies of your files dbx bak in the trash, then:

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    There is no other tool that can extract messages from a dbx file that was a clean rag.

  • Pointer/file missing in Outlook Express 6? Not compact or export.

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    This may be related to another problem.

    When I tried to export these msg on a Vista platform I got msg that an Outlook file is missing.  But the attempt to export error msg does not say which file is missing.

    Any suggestions?

    +++ More details: +++

    Thanks for the quick response.

    I'm the compaction of the command prompt.

    When you say "Click Outlook Express at the top of the folder hierarchy" - How do you get to this point?

    If I can get the Outlook Express on the XP machine compacted, then want to export these message (I have thousands hundreds stored in folders) so I can import then to a Vista machine (my more recent)

    You are compacting via the guest? Try it manually. There is a bug in SP3 that you should have installed years ago which makes the compaction via the quickie on Folders.dbx. You can see what folder it crashes on simply by moving this dialog box from the road entering the blue banner at the top.

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    It is a known problem and will never be solved. As a result, compact your folders manually. The counter will be reset, and a compact manual won't hang it.

    Click Outlook Express at the top of the the folder tree so no folders are open. Then: File | Work offline (or double-click on work online in the status bar). File | Folder | Compact all folders. Don't touch anything until the compacting is completed.

    If you have the habit of compaction before 100th closing, (i.e. once a week or more), you will never see the prompt again.

    ****************************'

    In regards to your problem may be related:

    Outlook Express does not work under Vista and Outlook is a totally different program, so that the problem is not related and not even on the same machine.

  • Outlook Express 'compacting emails.

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    Windows Search is installed? You must tell Windows Search to stop indexing OE.

    In the control panel. Indexing Options. Change. Clear the check box for Outlook Express.

  • Outlook Express open, BUT we had a power surge and froze many emails. Now, Outlook Express is frozen and I can receive emails BUT cannot open or remove

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    As soon as I try to delete I'm get the section (not responding) arrive and the freezer all this even once. I am then able to send an error message, but that dosent help get rid of the emails.

    I've rescheduled back 5 days, BUT that has not worked or the other.

    I have downloaded Mozilla Firefox and it makes no difference.

    Responses and remedies will be welcome.

    Thank you

    I've rescheduled back 5 days, BUT that has not worked or the other.

    I have downloaded Mozilla Firefox and it makes no difference.

    System Restore will not help, and the browser you use is irrelevant.

    Spend most of your messages out of the Inbox if you can and move the messages you want to record off deleted items, and sent items. Locate the OE message store and then close OE.

    Tools | Options | Maintenance | Store folder will reveal the location of your Outlook Express files. Note the location and navigate on it in Explorer Windows or, copy and paste in start | Run.

    In Windows XP, Win2K & Win2K3 the OE user files (DBX and WAB) are by default marked as hidden. To view these files in Windows Explorer, you must enable Show hidden files and folders under start | Control Panel | Folder Options icon | Opinion, or in Windows Explorer. Tools | Folder options | View.

    With OE closed, find the Deleted Items.dbx and Sent Items.dbx files and delete them. New files will be created automatically when you open OE.

    Compact all folders as described below.

    To avoid this in the future:

    Do not archive mail in the receipt or sent items box. Create your own user-defined folders and move messages you want to put in them. Empty the deleted items folder daily. Although the dbx files have a theoretical capacity of 2 GB, I recommend all a 300 MB max for less risk of corruption.

    Information on the maximum size of the .dbx files that are used by Outlook Express:
    http://support.Microsoft.com/?kbid=903095

    After you're done, followed by compacting your folders manually while working * off * and do it often.

    Click Outlook Express at the top of the the folder tree so no folders are open. Then: File | Work offline (or double-click on work online in the status bar). File | Folder | Compact all folders. Don't touch anything until the compacting is completed.

    Disable analysis in your e-mail anti-virus program. It is a redundant layer of protection that devours the processors and causes a multitude of problems such as time-outs and account setting changes. Your up-to-date A / V program will continue to protect you sufficiently. For more information, see:
    http://www.oehelp.com/OETips.aspx#3

    Bruce Hagen
    MS - MVP October 1, 2004 ~ September 30, 2010
    Imperial Beach, CA

  • Outlook express Compact view

    I have a lot of emails in Windows XP Outlook Express I want to keep it there.  How to stop this message about compacting my files?  I do not wish to do so and to stop the message.

    If you are talking about a message that says:

    To free up disk space, Outlook Express can compact messages. This can take up to a few minutes.

    Automatic compaction of Outlook Express files was introduced in Service Pack 2.

    If you are using Windows XP, there is a registry value called:

    Compact Check Count

    It is located in the registry for a key that looks like this:

    \Software\Microsoft\Outlook Express\5.0 HKCU\Identities\ {51909A0B-63EE-4EB3-A9A2-7CFA23C1ADCF}

    Whenever you leave OE (not when you open it), the value of the counter increases by an increment.  When the value of the counter gets to 101, the next time you close OE asked you to compress messages.

    There are two things that will increase the value of the counter.

    Exit from Outlook Express will increase the value of the counter.

    If you have Windows Desktop Search installed, it will increase the counter every time it turns that is usually at each reboot.  If you use Outlook Express, and Windows Desktop Search, the counter will be increased more frequently — whenever you close Outlook Express and whenever Windows Desktop Search launches when you restart.

    Even if you are not using Outlook Express and only using Windows Desktop Search, which will further increase the count, so when the counter gets to 100, Windows Desktop Search will prompt you to compress messages during the next reboot.  This is because Windows Desktop Search is configured by default to search for the Outlook Express database if you are using Outlook Express or not.

    No matter how the counter is increased, if you use at least one of these two, eventually you will see this message appear sooner or later.  But you can stop it when you understand.

    You can compress data when prompted (which resets the counter to 0).

    You can change the registry and reset the counter to hand to buy some time until you see the message again.

    If you do not use Outlook Express and only using Windows Desktop Search you can tell Windows Desktop Search to never watch the Outlook Express database (or uninstall the Windows Desktop Search if you do not use).

    Following the best practices for using Outlook Express will prevent you from seeing the message in the first place.  If you see the message that you might want to reconsider how you use Outlook Express and the risks of data store corruption of occasional or misuse (risk behaviours).

    Using Outlook Express or Windows Desktop Search at the same time most people are satisfied to just remove the indexing Option in Windows Desktop Search and keep the meter that is built into Outlook Express so that they will remind to compact the database from time to time.  If you had to sort of do not maintain your Outlook Express files, it would be risky for your messages.

    To remove the Option of Windows Desktop Search index to the database of Outlook Express follow these steps:

    Click Start, settings, Control Panel, Indexing Options, change, clear the box Outlook Express, OK, OK, to save the settings and reboot the system so that the changes will be effective.

    Do, or do not. There is no test.

    I need YOUR voice and the points for helpful answers and propose responses. I'm saving for a pony!

  • Cannot send emails using Microsoft Outlook Express due to an "error number: 0x800CCC0D.

    I GET THE ERROR MESSAGE AFTER EVERY TIME THAT I TRYING TO SEND AN EMAIL THROUGH OUTLOOK EXPRESS. Please help me: = MY ADDRESS EMAIL IS CORRECT: * e-mail address is removed from the privacy *.
    HE DIDN'T THERE HAS NO INFORMATION AS TO HOW TO CORRECT AN INCORRECT EMAIL ADDRESS THAT I DON'T KNOW WHERE IT COMES FROM.
    THANK YOU FOR YOUR HELP.
    =====================================================
    Outlook Express
    Some errors occurred while processing the requested tasks.  Please see the list of errors below for more details.
    Errors: The host * address email is removed from the privacy * is not found. Please check that you have entered the server name correctly. "Account: * e-mail address is removed from the privacy * ', server: * e-mail address is removed from the privacy *', Protocol: SMTP, Port: 25, secure (SSL): no, Socket error: 11004, error number: 0x800CCC0D

    Hi leenamallick,

    ·         What version of the operating system is installed on the computer?

    ·         Did you do changes on the computer before the show?

    Follow the steps in the article.

    Troubleshooting error messages that you receive when you try to send and receive e-mail in Outlook and Outlook Express

    http://support.Microsoft.com/kb/813514

  • I can't send email from my outlook express (I can receive them). Anyone know how to fix this?

    I phoned my ISP that says that the problem was not with them, it was probably with the norton anti virus firewall. I called norton and they have made a few tests, including disabling the anti virus software and the problem is still there. Here is the message I get when I try and send an email ' 552: the message exceeds the limit of 200 system and was not sent, Port 25: secure SSL. " No Ox800CCC60 error number. "My blacbkerry will send and receive emails from my work by default email address, but my work email will not send from the PC on outlook express.  I can't talk to my ISP since they are based in England and I am currently working in California, anyone know what the problem is likely to be and how to fix?

    If your ISP is also your email provider, they lie to you or the person to whom you spoke was just ignorant...  The error message is a mistake from their server server-side.  There may be no doubt of that.  It seems to indicate that they do not allow more than 200 messages, but the error is rather ambiguous it is impossible to determine what line the error refers and what period of time the limit extends.

    Moreover, the original forum where you posted was on Outlook, not Outlook Express.  I moved your post to the correct forum.

  • When Outlook Express asks you to compress files, what happens to my e-mail messages?

    Outless Express has a pop-up asking you to compress my files of e-mail message to free the disk space. If I click YES, my e-mail messages are deleted?

    Your e-mail messages are not deleted when you compact, unless there's a problem. Always backup personal folders on your computer, e-mail or otherwise.
     
     
    Why OE insists on compacting folders when I close it?
    http://www.insideoe.com/FAQs/why.htm#compact
     
     
    Compacting your folders periodically is a must to keep OE works fine and at some point, you may lose all your saved messages if you do not. When you delete or move messages, the space they used remains until you compact.
     
     
    Never touch anything until the compression is finished.* *.
     
     
     
     
    With SP2, Automatic compaction in the background has been removed because of problems he has caused. Now, you will get a prompt to compact after 100 closures of OE, you need to do, and do not touch anything until it's finished. If you compact manually, at your convenience, this will also set the counter to zero. See this for more information: http://www.insideoe.com/files/maintain.htm#compact
     
     
    If you are fully patched, you will now see a copy of your dbx files copied to the Recycle Bin as BAK files. If something goes wrong when compacting, the messages can be easily restored from this backup. A compact manual resets also the counter in the back of the registry to zero now.
     
     
    For more information, see the information framed in red here:
    www.oehelp.com/OETips.aspx#2
     
     
    To keep things running smooth and harden faster:
     
     
    Do not archive mail in default OE folders. It will eventually become corrupt and you may lose mail. Create your own folders defined by the user for mail storage and move your mail to them. Empty the deleted items folder regularly. Keep user created folders under 300 MB, and also empty as is possible to default folders.
     
     
    And backup often.
     
     
    Outlook Express Quick Backup (OEQB Freeware)
    http://www.oehelp.com/OEBackup/default.aspx 
     

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